Route 27 350 mts West Multiplaza, 10203 San José, Costa Rica
#14 of 114 hotels in San José
Guests' ChoiceBased on 441 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 22 April 2024
Vz
Costa RicaCleaning staff on 3rd floor during Sunday April/21 at 13H. Not friendly at all, despite we warned her about an isuse in the room.
Great breakfast! Most employees were really kind & nice. The service performed by the bell boy during Saturday April/20 at 13H was OUTSTANDING!
Stayed in April 2024
Reviewed: 13 April 2024
John
United StatesIt took too long to get hot water.
Clean,very comfortable bed,nice casino. Nice club in hotel.
Stayed in April 2024
Reviewed: 11 April 2024
Susan
United StatesOur first room assigned looked out at the air conditioning mechanics but we were nicely reassigned.
The staff, the casino, pool, restaurants
Stayed in March 2024
Reviewed: 10 April 2024
Bojana
SerbiaEverything was fine!
All restoran staff members were excellent, I would like to thank Antony from the rooftop for excellent service!
Stayed in March 2024
Reviewed: 20 March 2024
Jazel
MexicoThe rooms were super nice and comfortable, plus is walking distance from the mall and the casino is cool
Stayed in March 2024
Reviewed: 3 February 2024
Michael
United StatesNothing
Amenities were perfect
Stayed in January 2024
Reviewed: 31 January 2024
Trevor
United KingdomSlightly marred by being overcharged for a bottle of water in the downstairs restaurant when leaving
Had a club room and enjoyed evening snacks and excellent breakfast in the club lounge Staff in there very friendly as were check in staff
Stayed in January 2024
Reviewed: 24 January 2024
David
United StatesBellhop tried to tell us we couldn’t park out front while we checked in or unload our bags.
Stayed in January 2024
Reviewed: 13 January 2024
Anthony
United StatesEverything good
Clean, friendly staff
Stayed in January 2024
Reviewed: 6 January 2024
Harlow
Costa RicaNothing I didnt like
Great bed and breakfast
Stayed in December 2023
Reviewed: 5 January 2024
Jacob
United Statesnothing i can think of. really.
the comfort of stay. Breakfast was one of the best.
Stayed in December 2023
Reviewed: 4 January 2024
Melissa
Costa RicaThe pool is cold. Also the sauna area seems a bit forgotten.
The buffet is so good! My boyfriend and I love it. The room is very big and you don’t hear anything for outside. The bed was also very comfy and big. I asked for a king size bed instead of two queens and the receptionist was able to help me. Overall I am very pleased with these hotels and will continue booking in my future trips. Also I need to mention the staff was very friendly and the cocktails are excellent and not overpriced. The gym is good equipped.
Stayed in December 2023
Reviewed: 1 January 2024
Donald
United StatesIt was great!
Very nice, accommodating and affordable!
Stayed in December 2023
Reviewed: 28 December 2023
Spencer
CanadaMy only wish was that the upstairs party room was open when we were there. It looks like a blast! Also boxing gloves for the heavy bag would be a welcomed addition.
Lots of dining options/good food, casino in the hotel, a nice gym and upper level pool, very good pricing compared to what one would pay in US or Canada.
Stayed in December 2023
Reviewed: 27 December 2023
Le
United KingdomThe pool was v small and the location was quite far out. It was saved my having the mall nearby.
Beds were super comfy and the staff were lovely. Good variety Sat breakfast.
Stayed in December 2023
Reviewed: 22 December 2023
Karl
United StatesNothing at this time
Like it
Stayed in December 2023
Reviewed: 21 November 2023
Iman
NetherlandsBathroom a little dated and “Mountain View” room is not great - it looks over the rooftop and solar panels of casino next door.
Comfortable and modern, breakfast was excellent
Stayed in November 2023
Reviewed: 20 November 2023
Noadia
NicaraguaLocation, always a taxi was needed to go the mall
Breakfast, gym and pool
Stayed in November 2023
Reviewed: 17 November 2023
Paige
United StatesWe often come to San Jose for medical appointments. It would be great if an early checkin was offered. Also, more plant-based, vegan, non-meat and dairy options on the menus would be greatly appreciated.
Location and ease of getting taxi to medical building.
Stayed in November 2023
Reviewed: 8 November 2023
Mahmut
TurkeyAll was good, team, sizes of the rooms, cleaning.
Stayed in November 2023
Reviewed: 1 November 2023
Ana
PanamaThe location, the sraff
Early check inn thank you sooooo much Ana chan
Stayed in October 2023
Reviewed: 26 September 2023
Gabriel
Costa RicaWe had 3 in the room. The service was for 2, towels, coffee etc. Would have liked king with queen beds better Called for ice to the room, never came, had to go to the bar
Good breakfast Comfy beds Friendly staff
Stayed in September 2023
Reviewed: 22 September 2023
Fantastic
United StatesBreakfast, room, bed,
Stayed in September 2023
Reviewed: 11 September 2023
Calderón
Costa RicaBeds and food
Stayed in September 2023
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