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  5. Reviews of Hotel Sierra Arenal

Reviews of Hotel Sierra Arenal

300 metros oeste de la iglesia católica en la fortuna de San Carlos, 21007 Fortuna, Costa Rica

#84 of 111 hotels in Fortuna

Guests' Choice

Review score

Based on 94 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Economy Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location with a view of Arenal Volcano. Short walk from shops and restaurants. Staff were very helpful. Lovely pool. We also booked some amazing excursions through the hotel.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good value
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was a little bit basic

    Good value basic stay with pool and breakfast.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location. Near the center but quiet. The pool was well maintained

    Stayed in April 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Internet is not stable, not suitable for digital nomads.

    The location is great. The personal is super nice and helpful. I enjoyed the garden and the pool

    Stayed in March 2024

  • Reviewed: 14 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice quiet rooms, in good location. Decent breakfast, nothing too spectacular though.

    Stayed in January 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    No water on occasion

    Decent room, clean, close to downtown, decent breakfast

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good location and value for money
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Noisy vacationers

    Location location and location Close to many restaurants, bars and outdoors activities in La Fortuna

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed is a bit hard

    Location was great, walkable to many restaurants and activities. The rooms and bathrooms were very clean and the hosts of this property were very welcoming and helpful. Breakfast is tasty as well! Overall we loved our stay here, and great value for the money!

    Stayed in February 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    A little bit noisy at night but ear plugs solved that and it wasn't coming from our hotel.

    Good breakfast, comfy bed, centrally located.

    Stayed in February 2024

  • Reviewed: 28 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    The staff was super kind. Position close to everything and el connected for excursions. Rigoberto was super supportive on leisure plans

    Stayed in December 2023

  • Reviewed: 9 September 2023

    7.0
    Cheap n cheerful
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not great, probably rather granola and the fruit included was tiny and minimal

    Location very central. Good value for money. Very basic yet comfortable.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    9.0
    Great place in La Fortuna ❤️
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Loved everything, but the rooms were a little bit empty with not much storage space. Maybe they could put in a bedside table or a bit more space to store bags.

    Great location Lovely breakfast staff were great, with someone on site to help with any activities you would want. Gave us restaurant recommendations and offered us tour packages. Room cleaned every day and towels changed. They let us leave our car and bags there after we checked out!

    Stayed in August 2023

  • Reviewed: 9 July 2023

    8.0
    Great location, beautiful pool, room, people, overall ambiance. A nearby disco that was very loud.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    Breakfast was a bit bland.

    Beautiful, modern, clean room. Lovely balcony and view of the garden.

    Stayed in July 2023

  • Reviewed: 13 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    They only accept cash payments for tours. The room was pretty dark.

    Great location, walking distance from the town and good pick up spot for organised tours. The staff was always lovely and supportive

    Stayed in February 2023

  • Reviewed: 23 March 2023

    8.0
    We had a great stay. I would definitely go back again.
    • Leisure trip
    • People with friends
    • Quadruple Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    At night the music from the bar down the street was very loud. Luckily we had an app on our phone for fan noise, that we used to block out the music. The rooms and bathrooms do need to be updated.

    The property was close to town. The breakfast provided was very good. The staff was friendly and quick to answer any questions and to help out with any issues that arise.

    Stayed in February 2023

  • Reviewed: 21 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 3 nights

    The facility is kind of old and shower water temperature changes rapidly by itself so it's hard to take shower. There is no shampoo, conditioner or body wash supplied. So we went to the closest supermarket to purchase some. Wifi is slow and not very stable. Sometimes salamander (very cute) can be found in our room. big beetles can be found on hallway outside our rooms.

    Super super super friendly staff. Homy setting. Black cat and a super friendly dog. Breakfast made warm. Location is very close to center, super markets and restaurants.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    Good location to stay for a few nights
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights

    There was music from the other accommodation at night

    The hotel was basic but good. I really liked the small balcony with rocking chairs in our room. The staff was very helpful and polite. Greetings to my favorite friend - Bruno!

    Stayed in March 2023

  • Reviewed: 30 December 2022

    7.0
    Practical and clean, friendly staff and secure parking.
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 2 nights

    As with most buildings in Costa Rica, the sound insulation is minimal, which doesn't help when you are a light sleeper. We had some problems with a night club that had just reopened and who were not following the rules for noise and opening hours, but the hotel was doing it's best to get this stopped.

    The hotel was clean and the beds comfortable. The breakfast was basic but OK for two days. Close to restaurants and shops. But also to a busy road, so earplugs were needed to sleep. The staff were very helpful and friendly.

    Stayed in December 2022

  • Reviewed: 23 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The room was ok for very short stay, but was quite dark, damp and not entirely pleasant sadly.

    The staff and the location: absolute gems! Staff couldn’t have been more helpful, kind and thoughtful- thank you!

    Stayed in December 2022

  • Reviewed: 28 November 2022

    7.0
    great location. decent hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Good location to everything Nice room with decent breakfast.

    Stayed in November 2022

  • Reviewed: 27 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There is a late night bar, just behind some of the rooms of the hotel. they play extremely loud music until 3am making it impossible to sleep. on some nights heavy rain masked the issue but when not not on others.

    Close to the centre of La Fortuna. Staff where really helpful. Good breakfast

    Stayed in November 2022

  • Reviewed: 16 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No coffee facilities in room

    Great wifi Very clean Friendly reception

    Stayed in October 2022

  • Reviewed: 17 August 2022

    8.0
    Nice place, well located, nice pool, friendly staff
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was fixed and the same every day (rice, beans, egg, toast, fruit). Balcony seating was a plastic bench, not very comfy. Room was a bit plain.

    Nice pool area, good size room, balcony, good location, friendly staff

    Stayed in August 2022

  • Reviewed: 1 August 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The quadruple room is not that spacious as expected for 4 travellers.

    Location was great, room very clean and all staff super service oriented.

    Stayed in August 2022

Showing 1 – 25

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