San Gerardo de Rivas , 11904 Rivas, Costa Rica
#4 of 8 hotels in Rivas
Guests' ChoiceBased on 46 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.7
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 April 2024
Karen
United StatesNothing, I didn’t want to leave!
Beautiful, stunning, serene! The 4,000 acre nature reserve is a hiker’s dream. Great trails for exploring the forests and rivers. The cabins are comfortable, the restaurant is excellent, the staff is very attentive, helpful and kind. I can’t wait to return.
Stayed in April 2024
Reviewed: 24 March 2024
Charles
United StatesThe rooms were a bit spartan but very comfortable and clean.
Incredible 4000 acres reserve with everything from beautiful flowering gardens to old growth, primary forest and waterfalls. Miles and miles of trails.
Stayed in March 2024
Reviewed: 5 March 2024
Joseph
United Statesbreakfast was great, you tell them what you like and they made it for you.
Stayed in February 2024
Reviewed: 28 February 2024
Gary
United KingdomThe trails were very hard
Staff and surrounding
Stayed in February 2024
Reviewed: 24 February 2024
William
United StatesIt rained. So, no afternoon hike. Not their fault.
Beautiful grounds, clean comfortable rooms, helpful and friendly staff. So many different colorful birds.
Stayed in February 2024
Reviewed: 12 February 2024
Lisa
United StatesMore authentic Costa Rican food for dinner.
All the staff was friendly and very helpful. Breakfasts were excellent. We stayed here for the hiking trails and weren't disappointed. Beautiful and very challenging but waterfalls were well worth the effort.
Stayed in January 2024
Reviewed: 12 February 2024
Sophie
NetherlandsNothing, everything was wonderful
Beautiful accommodation right inside the nature reserve with incredible trails to explore. We don’t have a car and so it was perfect! We hiked over 20km in a day with a big highlight being Pam’s Path because it felt like a scene out of avatar. The cabin was really clean, felt luxurious and private and the whole accommodation felt very safe. We loved the windows in the cabin and how the light comes in so wonderfully to naturally wake you up with the sound of the birds singing. The restaurant is great for bird watching and we enjoyed sitting outside and observing the many stunning varieties. The staff were extremely kind and attentive, couldn’t do enough for us. We were able to walk easily to other restaurants too during our stay and they were all great!
Stayed in February 2024
Reviewed: 15 December 2023
Ferguson
Costa RicaThe food was generally well prepared but I had chicken one night that was tough and tasted a little off. That night I developed diarrhea.
The chairs in my room were surprisingly comfortable! Watching birds over breakfast coffee was great.
Stayed in December 2023
Reviewed: 7 August 2023
Jules
BelgiumThe nature surrounding was amazing, plenty of activities are available in the natural reserve and the personal was so very kind. Our only regret is to have spent only one night there.
Stayed in August 2023
Reviewed: 2 May 2023
Larisa
CanadaOur first impression was about the property size and beauty! And we were impressed how clean and lovely the room was. Amazing! It’s definitely a paradise! Lots of hiking trails right on the property! Very helpful and friendly staff and owners. Good restaurant. Everything was great, especially how they took care of this huge reserva
Stayed in March 2023
Reviewed: 11 April 2023
Robert
United KingdomI think a better map of the trails would have been good though artistically it was fun. Think the facility could do more to promote the trails and wildlife to be spotted.
Yes it was all pretty good. The best thing was the close proximity to the bird feeders which were in constant and varied use - quite spectacular, Highlight every day was having breakfast while watching the wildlife!
Stayed in March 2023
Reviewed: 15 March 2023
Marina
United StatesWe had a wonderful visit to the Talamanca Nature Reserve. We were not there long enough. Beautiful property full of birds and gardens, long hiking trails and the bird watching was amazing. The staff were so helpful and accommodating.
Stayed in March 2023
Reviewed: 8 March 2023
Ian
United Kingdomnothing
simply the best place I have stayed in Costa Rica walking trails and gardens are fantastic
Stayed in March 2023
Reviewed: 1 March 2023
Melissa
United StatesBeautiful setting, miles of trails, good restaurant and excellent service.
Stayed in February 2023
Reviewed: 14 February 2023
Ann
United KingdomBeautiful well kept surroundings with lots of birds Forest walking trails from our room Lovely comfortable room with spacious bathroom Everything exceptionally clean Staff all very courteous and helpful Lovely breakfast Coffee maker in room Nice to be able to support a not-for-profit organisation
Stayed in February 2023
Reviewed: 3 February 2023
Dennis
United Statesbreakfast was great
Stayed in January 2023
Reviewed: 18 January 2023
Bryan
United KingdomNothing I can recall.
The accommodation is set in a stunning and immense mountain reserve full of wonderful gardens, viewpoints and trails. The units are standalone and well equipped and the communal area is nicely set out with plenty of seating options indoors and out. Add to that really helpful staff and a good kitchen and you have the full package.
Stayed in January 2023
Reviewed: 15 January 2023
Wayne
United KingdomNothing, everything was brilliant.
Everything about the stay was fantastic. Kenneth and his team couldn’t have done more to make us feel welcome. The food was lovely, and the accommodation very clean. The trails were extensive and enabled us to see many birds, and mammals - exceeding our expectations.
Stayed in January 2023
Reviewed: 11 January 2023
Jackie
United Kingdomvery tranquil and peaceful. very good food and excellent service. staff very knowledgeable about the area. beautiful gardens and amazing bird life
Stayed in January 2023
Reviewed: 2 January 2023
Heather
ItalyThe food arrangements need sorting out. Food is tasty but very expensive. This means we took in our own breakfast and made sandwiches, then chose cheaper options from the menu. I feel the reserve should look at half board packages. That way they have some control over who eats with them and what they offer . At the moment there is an extensive menu offered and clearly a good cook, but it can't all be fresh. There must be a lot of waste also. I would like the place to continue to do well as it is an important location.
The beautiful cabins are set in a private nature reserve where there are people working to preserve the environment. Trails are well signposted and extensive. . We walked all day without seeing others and saw a wide selection of birds. The staff are friendly. The accommodation is excellent. The thing that impressed us was the absolutely clean windows for wildlife viewing! There are bird feeding tables outside the main reception with hummingbirds and tanagers.
Stayed in December 2022
Reviewed: 2 January 2023
Rose
United StatesProperty is a bit old. Wish more vegitarian food options were available. We don't eat simulated meat so the menu eas very limited for us. Map needs improvement.
Clean to perfection. Not even a single dust on anything. Crazy! All employees are super kind and attentive. They speak fantastic English. It was such a relief since we had hard time in SJO. Great food with wholegrain and vegitarian options. amazing smooties and french toast, cut fruits! The best birdwatching at the restaurant! Amazing property. The wild life, trekking, water falls, jaw dropped amazing. We stayed 3 nights but you can probably do 4 and still have more to see. Hot water always available!
Stayed in January 2023
Reviewed: 30 December 2022
John
United KingdomThe property offers different wild life. it is quiet and relaxing with only a few lodges.
Kennith is excellent in running Talamanca. He believes in developing local people to work there and the way he teaches them is an extension of how he himself works which is wonderful.
Stayed in December 2022
Reviewed: 28 December 2022
Iouri
SwitzerlandThey started a lawnmower or small tractor at 6:30am , that was not a nice sound to wake up to.
We were welcomed Moises at the reception, we were impressed by how helpful and welcoming he was, one can tell that he really loves what he does. The food at the restaurant was really good!
Stayed in December 2022
Reviewed: 15 December 2022
Andrew
United KingdomNothing
The Talamanca reserve is a haven for wildlife. The staff were very helpful in every way. We stayed in a garden cabin and it was very clean and comfortable.
Stayed in December 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content