Our room was small but sufficient

Awesome well maintained location at the foot of Arenal. Great hot springs with multiple pools. Very relaxing vibes. Wonderful staff. Great breakfast included

Stayed in May 2024

I didn’t like that their was a wasp nest outside of the room and the room felt very dark during the day.

The hot spring pools were great to relax in and the property felt very private.

Stayed in May 2024

The price was higher than originally quoted because they didn't accept credit card and currency exchange

The thermals were warm and easy to access at any time of the day

Stayed in April 2024

Our room had a view of the parking lot.. We stayed in some picture perfect places, here in Costa Rica, and every single one had a breathtaking view... except this one... Cabins are extremely close together, you can hear your neighbors chatting at the crack of dawn. To wake up, walk outside, and see a parking lot full of cars, is extremely disappointing. 😔 We're at the base of a volcano... that would have been a nice view... but here I am, staring at rental cars... lol

The hot springs were fantastic, there weren't many people here so we could enjoy the hot springs privately.

Stayed in April 2024

When we arrived their credit card electronic machine was not working so had to run down to the city to get some money to pay in cash, whole stay it was not working. Hope they can have electronic payment system fixed so people can buy more drinking food etc. The pools closes at 10pm. Rooms in the bungalow can use more light, otherwise it was a perfect stay.

I can't wait to go back to Termales, great location with natural thermal pool on site. It is really suited for eco travelers, live with nature. Bungalows have living roof, yet comfortable inside. Everyday waking up listening many birds and howler monkey. Plenty of parking, good breakfast, great staff- Jim at the front desk is a great help, Madelin makes killer cocktails. Last of all, the awesome waterfall of the thermal pools can melt away stress in a second. I stayed before at other resorts, but this one is quiet, secluded, and quaint.

Stayed in March 2024

Not sure if this location is good if an eruption happens again. I'm sure there will be plenty of warning.

Breakfast was awesome!

Stayed in April 2024

I would have preferred more breakfast options, but the ones they offer taste great.

Everything was exceptional.

Stayed in April 2024

Hot springs, location, friendly staff

Stayed in April 2024

The birds woke me early when the sun came up, but after all I was in the Costa Rica and that’s to be expected.

Beautifully landscaped property and so peaceful. The hot springs were not crowded and there are a few to choose from at different temperatures. The little bungalows are quaint and unique with thatch roofs. The bed and pillows were very comfortable. It was much more affordable than other fancier hot springs which made this a great choice.

Stayed in April 2024

Maria, at reception, is outstanding. She's very helpful and gracious. Breakfast is simple but good. The thermal pools are very nice and relaxing.

Stayed in March 2024

The credit card machine was down, but the property was very accommodating and let us pay with cash on our second day after we went to an ATM in town.

We loved the King Room with Roll-In Shower. It was spacious and included a large king, small couch, mini fridge, a huge bathroom, and AC that worked great. It is easy and cheap to uber into town. We loved the different temperature pools and drinks and seeing howler monkeys and other wildlife right from our room and the pools! The hosts were even kind enough to provide breakfast to go since we had early tour and airport ride pick ups. Unfortunately it was cloudy and rainy during our stay, but if it wasn't cloudy we would have had an amazing view of the Arenal volcano right from our room's bed/windows/porch. Highly recommend this hidden gem for a great experience at a price much cheaper than other local resorts!

Stayed in March 2024

the breakfasts have been very limited/no buffet. The chalets are nice looking outside and cleaned every day but small - hard to put comfortably all the stuff. I am not sure why almost no hotel I have been to in CR does not clean/dust the fans - there is always several layers of dust there.

the location is good, with termal pools which are not widely popular, do there are almost no "walk-in guests" there which means that we could have the whole pool for ourselves after the whole day, even in high season in Feb. There are many birds around the hotel which is nice. Regular and "pool" towels provided.

Stayed in February 2024

Bungalow had a musty smell, especially after hot days. If you stay multiple nights your clothes etc could smell a bit. Breakfast although included, was a bit sad.

The pools were great! Available for use all hours and super clean. Site had hammocks set up with a view of the volcano. Peaceful place, and felt very secure. Okay bed, clean room, and everything matched the photos.

Stayed in March 2024

The room we got was very basic and small. There was barely any space to leave our stuff and the safety box did not work. The main issue for us was the moisture in the room and the absence of AC.

Termales del Arenal is an accommodation located next to the Arenal volcano and it feels like you are in the La Fortuna jungle. They have nice volcano hot springs with different temperatures. It was an out of comfort zone experience - accommodation was pretty basic - that me and my friend enjoyed very much. There is free parking and the La Fortuna town is a short drive away. The breakfast was very nice and the staff was extremely professional and kind.

Stayed in February 2024

The host Jimmy was very friendly and helpful. He made is feel comfortable and welcome! The staff made fresh breakfast every morning, simple but good! The rooms were very clean and quaint. It’s not fancy but perfect if you’re looking for a low key, cozy glamping type of experience, we loved it!

Stayed in March 2024

The small outside deck and seating area to the accommodations looked onto the car park. It was too far to walk into La Fortuna for dinner so we had to drive in every time.

Small and friendly so it felt very personal. We loved the accommodation, it was so unusual. The thermal pools were lovely and surrounded by plenty of seating, including hammocks, for relaxing. The staff were very helpful especially the manager who helped with suggestions for a coffee and chocolate tour which turned out to be a highlight of our stay in La Fortuna.

Stayed in February 2024

I'm very picky about pillows and didn't like the ones that came with the room but a simple request and I got two more pillows immediately that were very comfortable!

The breakfast here was one of our favorite meals our entire costa rica stay! The property had flowers and plants growing everywhere which gave it a cozy and luxurious feeling. There's not a whole lot of bungalows/cabins to stay in or a lot of people coming for day passes which means we typically has a hot spring to ourselves. Staff also treated us like family, cannot say enough great things about this place! Also saw lots of birds and howler monkeys here.

Stayed in February 2024

The size of the rooms, the shampoo was not new, the can of the trash in the bathroom didn’t work

The place was really nice and good price

Stayed in January 2024

None

Location, hot springs, privacy, quiet, cozy bungalows, view of the volcano, few choices of breakfast.

Stayed in January 2024

Huts too close to each other

Location, hot pools, cleanliness, garden, comfortable bed

Stayed in January 2024

The food/breakfast options are not at the level of the place. They have a very tiny kitchen. We decided to go to the restaurant just near the place and have food there .

The room/cabin was extremely comfortable and spacious. The view of the volcano right in the front is a nice add when you wake up in the morning. There are several thermal water pools on the property, perfect for when you come back strolling the national parks.

Stayed in January 2024

Very hard to find in the dark!

Great set of pools, and the included breakfast was nice. Staff was very helpful and friendly.

Stayed in January 2024

There was a smell of mold; no windows in the 400 sq foot cabana made of grass; hot springs were fresh geothermally heated water, but rather tepid. Super friendly staff and good value.

Location, staff, seemed a place locals went, not a gilded cage for Yankees. Great view if the volcano.

Stayed in January 2024

Very cosy stay near the center. And you can use the termales more or less for your own (when we were there only 5 people were at the hole place:))

Stayed in January 2024

I was not thrilled with breakfast.,

Great location to explore the rainforest and volcano. Had thermal pools with warm and hot water to enjoy after the day of hiking.

Stayed in January 2024