The Palms 603, Jaco, CR,, 00011 Jacó, Costa Rica
#66 of 170 hotels in Jacó
Guests' ChoiceBased on 9 apartment reviews
9.1Cleanliness
9.6
Comfort
9.2
Location
9.8
Facilities
9.4
Staff
8.8
Value for money
9.2
Free WiFi
8.0
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Showing 1 – 9
Reviewed: 17 March 2024
Makeda
United StatesThe WIFI didn’t work but we used our data. Parking is very limited.
Close to the beach, lovely wooden furniture, very spacious, A/C in all the rooms, and fans in every room and the balcony.
Stayed in March 2024
Reviewed: 8 January 2024
Lisa
United StatesBlankets. I like comfy cozy blankets and ended up using one I brought and a beach towel;) The only other thing is upon arrival the floors had just been mopped which was fine, though still pretty wet. The bleach smell was overwhelming and we do not use chemicals so it took a bit to air it out. However most people like the “clean” smell and I’d much rather it be well cleaned than not. The housekeeping obviously does a fantastic job so nothing against them. It’s prob more a personal preference.
It is a beautiful condo. The balcony is spacious and private. Resort amenities excellent.
Stayed in January 2024
Reviewed: 22 February 2023
Mark
United Statesparking problems
view was fantastic
Stayed in February 2023
Reviewed: 4 October 2022
Paul
United StatesThe quality of the furnishings was exceptional. Very quiet.
Stayed in September 2022
Reviewed: 20 February 2022
Suzanne
United StatesNothing
Everything was terrific. Roger Obando, our host was extremely responsive, answering any messages within minutes. The condo was spotless and very well equipped. Great patio for breakfast, cocktails and sunsets. The proximity and access to Croc's was great for their pool and pool service. Also walkable to town.
Stayed in February 2022
Reviewed: 20 May 2024
Loren
United StatesEverything! Wish I could make continual promises in my job and read off a script and keep my job!
I did not have access to any breakfast, not sure why that is part of this question. I arrived in the evening and immediately called Vacasa because both of our exterior patio doors would not lock. We fretted all night and felt very unsafe. Who travels to a foreign country and stays in a place that cannot be secured? I called immediately Tuesday night. I was told someone would be on it, right away. No one returned my call Wednesday morning so by noon I called in. Was again assured someone would be over to repair the doors. I was assured someone in maintenance would be over along with many apologies. No one came on Wednesday. By Wednesday night, I called again to follow up. More apologies and run-around. I was told Carlos Rojas would be in contact. That didn’t happen either. Thursday morning I called again. More of the same… apologies, false promises. I had spent two nights in a place where I didn’t feel safe and I also could not lock up my valuables as the safe did not work! I expressed my displeasure when I called in and also explained I now had to carry with me all of my cash, credit cards, and valuables bc I had no where to leave them and especially if I had a random maintenance man coming in when I might not be there. I was told someone would call when maintenance man was on the way. This did not happen as well. Thursday afternoon, a young man appeared at my sliding glass door, much to my surprise! He had helped himself inside, without a call. He attempted to repair the door, but was unsuccessful. He left to go “find the parts” needed to complete the repair. About 2 hours later, he arrives again with Carlos. Carlos offers a half-wit apology and I tell him I want to be moved. I offered to him a replacement location which was within walking distance of The Palms. I spoke w Carrie on this day and she advised the general manager signed off on the idea of moving locations but there were protocols to follow. By the time everything transpires as Carrie had indicated, we
Stayed in May 2024
Reviewed: 12 May 2024
Mary
United StatesParking was extremely limited. Hammock on deck was broken. Wi-fi only worked briefly shortly after we arrived; then it was non-existent. Garbage from previous tenants was at our front door when we arrived, and was still there when we left. We were unable to control the air-conditioning in the master bedroom.
The place was clean and comfortable and the kitchen was well-equipped. Location was good.
Stayed in May 2024
Reviewed: 3 May 2023
Janine
United StatesThere are no comments available for this review
Stayed in April 2023
Showing 1 – 9
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