7km Oeste del centro de la Fortuna, 21007 Fortuna, Costa Rica
#46 of 102 hotels in Fortuna
Guests' ChoiceBased on 757 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.4
Free WiFi
7.8
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End of dialog contentReviewed: 29 May 2024
Ksenia
GeorgiaShower needs a ventilation window, hard to stay there for cosmetic procedures after shower The only thing I would change is the bright colored kids slide is right in front of volcano view (who thought that’s a good idea?), it ruins the view, plus it’s too hot for kids to be in it. Move it to the shade and that will be perfect. Or paint it green 😂
Incredible landscaping, convenient parking and location of the rooms. Food in the restaurant is delicious. Rooms are very nice, I like that it was dark for restful sleep. Staff is always welcoming, smiling and happy. Great location, close to city center and all the restaurants. Loved seeing different animals and birds on the property
Stayed in May 2024
Reviewed: 28 May 2024
Barry
CanadaVery comfortable
Stayed in March 2024
Reviewed: 23 May 2024
Brenda
CanadaNothing
Wonderful pools and grounds
Stayed in May 2024
Reviewed: 23 May 2024
Vincent
United StatesThe place was amazing
Stayed in April 2024
Reviewed: 12 May 2024
Nicole
United KingdomPoor lighting in room. Bathroom a bit dated.
Hotel facilities Great breakfast choice.
Stayed in May 2024
Reviewed: 2 May 2024
Connie
United StatesNot clear understanding on how the restaurant worked.
Great view with well maintained grounds. Absolutely beautiful.
Stayed in April 2024
Reviewed: 28 April 2024
Andrea
Costa RicaIt was really good, the termal room eas spacious and comfortable, the pool in the room awesome and the facilities very clean and well Maintained. The staff super friendly, the lady at the check in was very helpful. The breakfast was delicious. Perfect place for families.
Stayed in April 2024
Reviewed: 28 April 2024
Margaret
United StatesNothing
Located right below the volcano! Accommodations were exceptional as were the staff.
Stayed in April 2024
Reviewed: 26 April 2024
Chantal
Canadayou cannot really walk anywhere but we were able to get around easily using uber
the room was nice and comfortable, the garden, pool and thermal baths were very nice. the breakfast was generous and delicious, the restaurant served excellent food and the staff was super helpful
Stayed in April 2024
Reviewed: 23 April 2024
Matthew
United StatesBeds were too hard
Pools, views, and food were all wonderful. Swim up bar for late night drinks and food was phenomenol.
Stayed in April 2024
Reviewed: 21 April 2024
Ajay
United StatesLocation was close to many other good adventures places and restaurants
Stayed in April 2024
Reviewed: 20 April 2024
Scott
United StatesNothing it was a great place!
Beautiful grounds. Great swimming pools! Amazing thermal pools.room was big had a patio and looked out on the edge of the grounds toward wilderness. Good restaurant.
Stayed in April 2024
Reviewed: 16 April 2024
Magdalena
PolandNothing
The garden is a piece of paradise, well maintained and colorfull. The hotel was not crowded, we could enjoy the facilities on our own. The decors are nice.
Stayed in February 2024
Reviewed: 9 April 2024
Natalie
BelgiumI didn’t much care for the restaurant staff, one waiter did not appear to understand English which left my brother in law without a main course, while another was complaining about us not smiling all the time (newsflash: sometimes people receive bad news, even on holiday…). Also, on day 1 breakfast was not ready on time and while having a late breakfast on day 2, we were informed no less than 3 times that breakfast would end in 15 minutes, in other words GET OUT!!
Exactly as described, rooms are nice and cool, the kids enjoyed the pool a lot after a long day in the heat.
Stayed in April 2024
Reviewed: 2 April 2024
Jorge
MexicoRooms are outdated.
Staff and ammenities were great. Good breakfast.
Stayed in April 2024
Reviewed: 20 March 2024
Connie
United StatesThe price from when we first started to stay has tripled. May not go back.
The evening food was excellent.
Stayed in February 2024
Reviewed: 19 March 2024
Michael
United StatesAll good
grounds were beautiful food was delicious everyonr wss helpful
Stayed in March 2024
Reviewed: 18 March 2024
Yuting
United StatesRobert, who works at the hotel restaurant, was super nice!
Stayed in March 2024
Reviewed: 17 March 2024
Jessica
United StatesFront desk was great especially Daniella
Stayed in March 2024
Reviewed: 10 March 2024
Janne
FinlandRoom was a bit gloomy, but clean and well appointed.
Great breakfast, nice pools, including the hot baths, beautiful gardens, with a lot of birds. Good restaurant. A bit outside of La Fortuna, but that was our intention because we wanted to live near nature.
Stayed in February 2024
Reviewed: 10 March 2024
Daniel
United KingdomNo complaints
Very clean and easy to get around. We was lucky with our room that it was closest to the hot springs and restaurant.
Stayed in March 2024
Reviewed: 8 March 2024
Elliott
United KingdomWas traveling with young family - the pool was excellent, the restaurant had options for all the family and the hotel room TV had Netflix. There was lots of options for activities that could be arranged through the hotel which is did but often we just enjoyed staying on the hotel grounds :)
Stayed in February 2024
Reviewed: 6 March 2024
Monika
United StatesWe just loved everything ☺️
This place is amazing. The staff is very friendly, it’s on a wonderful location and there is so much activity around the area! We had a memorable trip.
Stayed in March 2024
Reviewed: 6 March 2024
Laughren
CanadaNothing
Accessibility, safe, beautiful grounds, beautiful thermal tubs and pool. It was perfect, the grounds, the food, the people!!
Stayed in March 2024
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