avenida 331 calle 468, 21007 Fortuna, Costa Rica
Based on 116 hotel reviews
7.2Cleanliness
7.5
Comfort
7.7
Location
9.3
Facilities
7.1
Staff
8.0
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 April 2024
Bell
CanadaBeing in the centre location,it was very noisy at night.
Stayed in March 2024
Reviewed: 25 March 2024
Heather
United StatesHot in rooms and smelled very musty. Toilets didn't work well.
Great location
Stayed in March 2024
Reviewed: 19 March 2024
Diane
SpainGreat location
Stayed in February 2024
Reviewed: 18 February 2024
Fiona
United KingdomThat there wasn't a kitchen to make breakfast. There was no window in the room.
Some of the staff were friendly. We were given towels, there was a bathroom and a fridge
Stayed in February 2024
Reviewed: 15 February 2024
Anne
CanadaWe liked everything.
It was very central and we had a great balcony to read on and look at the park across the street
Stayed in January 2024
Reviewed: 9 January 2024
Luise
United KingdomNothing
Great location at the back of the central park. Good value for a basic double, which was what we booked. Bathroom was fine, room was clean.
Stayed in January 2024
Reviewed: 21 August 2023
Jakob
AustriaGreat AC, clean rooms
Stayed in July 2023
Reviewed: 27 May 2023
Diogo
PortugalNo air conditioner
Friendly staff.they have laundry service
Stayed in May 2023
Reviewed: 28 April 2023
Rachel
JerseyThe room had no windows and you could hear everything and everyone outside.
Location was perfect and central. Good value for money. Room was clean.
Stayed in March 2023
Reviewed: 30 March 2023
Krista
New ZealandCould've been cleaner, bed wasn't very comfortable, wifi was pretty bad.
Location was good. Pretty quiet.
Stayed in March 2023
Reviewed: 30 March 2023
Lee
GermanyThere is no kitchen
We booked 2 single beds and got a room to ourselves (only 2 single beds in the dormitory room).
Stayed in March 2023
Reviewed: 28 March 2023
Noé
BelgiumThere was nothing more than a matress in the room. No blanket, no towels...
For a good price (11 dollars) you have a bed and hot shower. Thats was nice.
Stayed in March 2023
Reviewed: 19 March 2023
Ester
United StatesThere was no ac and the room got veryyyyyyy hot and didnt smell very nice
Great location next to markets restaraunts and excursions stands
Stayed in March 2023
Reviewed: 17 March 2023
Natalia
Belgiumthe management/staff/reception area. DO NOT BOOK ANYTHING with them. there are much better deals elsewhere. also, they’re unorganised. I booked a transport with them and almost wasn’t picked up because they forgot to call the guy. And this is a frequent occurrence for this hotel from what I heard. I guess this place is fine as just a place to sleep if you don’t expect any relevant recommendations or help from the front desk.
It’s a very simple, just the basics hotel. it was relatively clean (bedsheets and towels were clean, bathroom could’ve used a wipe down). the location was nice. hot shower. it’s fine because the location is good and it’s clean enough but don’t expect much.
Stayed in March 2023
Reviewed: 15 March 2023
Emma
United KingdomVery noisy with people going in and out during the night
Basic accommodation good for a 1 night stay
Stayed in February 2023
Reviewed: 26 February 2023
Katie
EgyptIt was pretty noisy. Even with ear plugs, I struggled to get to sleep. People were talking loudly in the hallway and doors seemed to be constantly slamming. It would be nice if the staff imposed some time of noise curfew.
Great location and friendly staff.
Stayed in February 2023
Reviewed: 25 February 2023
David
Maltanoisy, broken remote button (ch+), water dripping sound from ac of other rooms! and NO HOT water if there is no sun!
very central.. next to the square where all the tours can be found!
Stayed in February 2023
Reviewed: 17 February 2023
Eliska
Czech Republicno real kitchen for backpackers
location quiet during the night nice receptionist hot and clean shower
Stayed in February 2023
Reviewed: 6 February 2023
Harriet
United KingdomIt’s not luxurious in anyway but for the price and location it was great value.
Excellent location in the centre of La Fortuna where you can walk everywhere Comfy bed En-suite
Stayed in February 2023
Reviewed: 1 February 2023
Julie
ItalyIn the description in italian it said there was a shared kitchen but they didn't have one (and neither the place or booking did take responsibility for it!) The bathroom did had the best smell
Big huge room and friendly woman at reception
Stayed in January 2023
Reviewed: 20 January 2023
Greg
FranceThere was no hot water whenever I tried to take a shower, so had to take all my showers with cold water.
Great room at a decent price close to the city center. The aircon was definitely a plus. The staff were also very nice and helpful in booking my hotel transfer.
Stayed in January 2023
Reviewed: 17 January 2023
Matt
ThailandGood location great staff!
Stayed in January 2023
Reviewed: 24 December 2022
Kamil
Netherlandspublic toilets should be clean more often
main center quiet terrace
Stayed in December 2022
Reviewed: 18 August 2022
Elena
RussiaThe room had tiny window, no lockers or place to put your luggage, so it was always messy with three people staying at the same time. Kitchen is in the basement, usually all the plates are dirty, and fridge was full of old food and didn’t smell nice. Ah, tonns of mosquitoes in the kitchen too. Anyways, I could make some coffee anytime I wanted, and that’s the bonus. It’s ok place for a night or two, if you only come back there to sleep.
Cheap room in the center of La Fortuna. Room had fans, and it’s wasn’t hot at night. Good bathrooms, and a kitchen available downstairs. Wifi was good. I liked hanging out on the balcony, but except that there is no common space to chill and meet people.
Stayed in July 2022
Reviewed: 15 August 2022
Priit
Estoniano hot water in a room, it came only sometimes for few minutes. maybe you find hot water on the public shower in corridor. extremely ugly kitchen, like in old chinese action movie.
ok location, wifi, spaceous room.
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content