The housekeeping really bad, the toilets smells horrible and the cleaning is not good.

The property is close to the mambo beach one the best beach in Curacao

Stayed in January 2024

An AC in the living room / kitchen wil improve the stay at this facility.

Utmost friendly staff who will go the extra mile to give the best customer experience. Much attention to detail and very welcoming. The property is family friendly also for the disabled.

Stayed in August 2023

Wished we stayed longer.

Place was amazing. Clean. Very calm. Close to places we wanted to be. Easy parking, amazing room. Very spacious. Very helpfull workers and every information they had was clear.

Stayed in August 2023

The only thing that was that it was undergoing construction at the back and for this reason there was only one pool available.. other than that it's a very nice property.

Our stay was peaceful and relaxing.

Stayed in July 2023

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future.

Stayed in July 2023

We still had to pay for the sunbeds at madero, that was a suprise

Clean, friendly, nice pool, modern furniture, light interieur. very nice!

Stayed in March 2023

This is a very basic hotel with very limited amenities, there are no food options. The security in the car park was disrespectful but there really isn't much we didn't like.

Excellent staff,, good location, decent value. Provides tickets for free access to the beach chairs. Toys in the pool area and other common areas provide a great environment for kids. Quiet even though there was a lot of construction nearby and they provided a discount for the construction environment.

Stayed in January 2023

Cleaning needs serious improvement. Say say every other day day to cleaning what would really happens is that they are straight in your bed and change your nose with absolutely nothing else. Every 4 days it is supposed to be a deep cleaning and that doesn't happen either it's the same really disappointed with that. The spa really, really small; the only time when I wanted to appoint for a deep tissue massage the masseuse was not available for that day, she just wasn't there at all, so you cannot really count on that service to be available whenever you need it.

Location is very good very close to the beach and has a good swimming pool and also very close to good restaurants at and Mambo Beach. Most of the customer service people were very kind and really tried to help unfortunately not all of them. Big rooms, I stayed in the ground room it was big enough for myself and just by the pool.

Stayed in November 2022

location is very good, close to the beach , room was clean and nice , hotel staff is friendly

Stayed in October 2022

only thing that really bothered us. When we arrived they told us we would get a letter the day before we checked out. We asked for a late checkout the day before out departure and it was no problem at all. The day we were going to departure, we came to pay the bill and found out we had too pay 25$ for the late checkout. Then they told us it was in the letter (that we never recieved!!!) so we were kinda upset that the didnt tells us when we requested the late checkout that we would have to pay an extra fee and that we never got the checkout information. we had a ground floor room, so the car was really close but we couldnt hang stuff outside (for safety)

- location - beach, food, drinks all in walking distance - pool - private parking - quiet - we had a handicap room, but it was nice and had everything you need

Stayed in September 2022

Supermarket unfortunately not walking distance but basics available at reception, breadservice in the morning and shuttle service available to supermarket. Small downside was the construction site/view next door where they are expanding the facilties, but there was very limited noise nuisance from that.

Great appartment with good beds, amazing pool, just a short stroll away from Mambo beach, great service; very helpfull staff! Great experience. Would absolutely recommend.

Stayed in July 2022

Well I didn't got a reply back when I mailed them for a grocery pack. So there was nothing available to eat or drink.

I liked my view because the pool was right in front of my door.

Stayed in April 2022

I expected the kitchen to have a stove, but it only had a microwave

The staff was very very friendly and did its best to make you feel welcome

Stayed in August 2021

The pool has amazing lights at night! Sadly it can not be enjoyed as the pool closes at 7 pm. The smaller pool at the back of the hotel was also quite dirty during our stay.

There is lots of room! The suites and rooms are big en have a lot of free movement. The reception staff is very kind and has been very helpful. The hotel has a lot of good facilities.

Stayed in July 2021

We only stayed for 1 night

Yhe room and our view

Stayed in March 2024

Very dirty (sheets, carpets, dishes, toilet, cockroach in the rear pool, beach chairs..). Noisy.. it's like living on a construction site. Extremely overpriced. We basically fled the hotel two nights earlier than planned. Employee promised to talk to management regarding compensation, never reached out.. worst hotel experience. Seems like diversity concept is being used for profits.

Employees were very friendly and seemed to be understanding. The design looks nice but is not being taken care of.. a pity. Concept of wheelchair accessibility is good, but seems more like a lucrative business model.

Stayed in March 2024

Next time we would go for the new building. The old part is a little bit outdated.

Great breakfast and very nice people!

Stayed in March 2024

The furniture was rundown and the lay out in the room was not efficient and not tasteful. Housekeeping was every two days and poor. In case there is no daily housekeeping at least the basic cleaning attributes (e.g.a broom/ mop) should be in the room.

The pool and the garden were nice.

Stayed in November 2023

Nothing

great location, very friendly staff.

Stayed in October 2022

My only problem was there was not a good supermarket within walking distance and the rooms all have full kitchens so you can save money by being able to prepare some of your own meals while visiting. However... the hotel does have a program where they will pre-shop and stock your fridge with selected items from the grocery; so they are aware and trying to find a good solution. They even have a program to supply everything you need to have a BBQ in their own BBQ area behind the hotel. I will have to try that next time.

This was the first time I stayed in a hotel that was completely designed with needs of guests with disabilities (and non-disabled) and the facilities were AMAZING! That takes such a relief off when I travel because that is usually what makes me not want to travel anywhere. Plus the staff were FABULOUS! I wanted to take them all home with me or find a way to live there all the time. We will be back to visit again as soon as possible.

Stayed in March 2022

There is nothing to claim.

Everything was fine. Nice room with a small kitchen. Perfect room service and very friendly and helpful receptionists. We like to point out the possibility to use the barbecue. Just a short way to the beach.

Stayed in October 2021

There wasn't anything that I did not like.

I liked the location. I loved the staffs willingness to help their guest with Covid19 testing information and options. The friendly atmosphere and the quality of accommodations. I enjoyed the location.

Stayed in June 2021

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in July 2023