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Reviews of Scuba Lodge & Suites 4 stars

Pietermaai 104, Willemstad, Curaçao

#14 of 59 hotels in Willemstad

Guests' Choice

Review score

Based on 147 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 31 October 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Ocean View
    • Stayed 7 nights

    We liked everything about this charming boutique hotel. The views, the beautiful apartment, the cocktails, restaurant and especially the amazingly friendly and competent staff! Thank you!

    Stayed in October 2021

  • Reviewed: 12 October 2021

    10
    It was an amazing stay - we would totally recommend Scuba Lodge!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing - amazing accommodation. Nothing we did not like.

    WE LOVED THIS ACCOMMODATION! The location was amazing, surrounded by nice restaurants and bars. Perfect for exploring the city and the neighborhood. Also at a short driving distance to nice beaches and the south of the island (beach clubs and equipped beaches). The facilities are great, well-kept: we liked the infinity pool to chill and our room was really nice and clean. The staff has been really friendly and helpful. The restaurant is also amazing, both in terms of location (you can have dinner and aperitivo on the beach) and of quality.

    Stayed in October 2021

  • Reviewed: 26 July 2021

    10
    Paradise
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Sanne and Chris were outstanding hosts!

    Stayed in July 2021

  • Reviewed: 1 June 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff was outstanding especially Christian and Dalies. They were always very attentive to our needs and always ready to help with information about the island.

    Stayed in May 2021

  • Reviewed: 3 March 2024

    6.0
    Will find another place to stay next time.
    • Leisure trip
    • Couple
    • Superior Deluxe Room with Ocean View
    • Stayed 4 nights

    For the price that was charged I expected way more. For instance they don't have any parking on site. Very often the closest parking I could find was a long walk away and this was very frustrating. The room we stayed in was shown as ocean view but it was kind of a side view. Again, this would have been fine for much lower cost but at about USD 350 a night I expected at least parking at the facility (even if it meant paying some more). Also charging for Coffee pods was silly, keep in mind I was paying USD 1350 for the stay and they wanted to add 5 more bucks for the coffee pods!

    Room was clean and at least one staff at the front desk was very helpful. Being next to the water was good.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    4.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathrooms were not clean, it was noisy, doors were banging at all hours of the night.

    The staff was helpful

    Stayed in February 2024

  • Reviewed: 9 November 2023

    6.0
    It was ok , but not worth the money, we stayed in different places as well in Curacao and this hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Value, its not worth the money, smell from garbage containers located in front of entrance, no hot water in our room , difficult to find a parking spot in the evening, good that we only stayed there for 2 days

    Location , its located near the center of the city with restaurants all around, the pool even though its smaller than what it looks on the pictures its still amazing the view it’s spectacular;)

    Stayed in November 2023

  • Reviewed: 2 October 2023

    7.0
    Lovely apartment, great location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 19 nights

    Staff communication

    This was the second time we stayed at Scuba Lodge. Last time it was a perfect stay in every way. This time, even though the Apartment was really nice, the staff did let down. Whatever we asked reception, we had to ask several times as they ignored us. For example; when we checked out, we asked for help for our luggage, we had 10 suitcases and there are no lifts. They promised to help us and we set a time for luggage collection at the second floor. However no one showed up. There were several renovations at the premises, which were not acceptable. Closing down the mainpool during high season for almost 3 days. Renovations next door ( same owner ) till late in the night for many nights. Construction starting at 7 am. More guests went complaining and there were even guests who left earlier. The location is perfect, the apartments are also lovely especially the seaview ones, however stay focussed with your staff. Pay more attention to your guests and their needs. Previous stay, the staff was perfect, now not anymore.

    Stayed in July 2023

  • Reviewed: 4 September 2023

    3.0
    Disappointed because there is currently no beach
    • Leisure trip
    • Couple
    • Superior Deluxe Room with Ocean View
    • Stayed 5 nights

    My main issue with Scuba Lodge is that there is no beach. On booking.com, it’s listed in the “private beach” category and its description still says it has “a private strip of artificial beach.” Instead, where the beach used to be is a rocky jetty that forms an unfinished cove. One employee called it a “work in progress.” We were very disappointed. The entire reason we had booked this property was for the beach. Also, one of the hotel’s buildings is under construction, so if you’re outside during the day, there’s a lot of noise. After our first night, we explained this to front desk. We wanted to check out (after the 1st night of 5) and get refunded the nights were weren’t going to use. I realize that’s not ideal, but given the lack of a major amenity like a beach, I didn’t expect too much pushback. Instead, we ended up going back and forth with the management and booking.com for 4 hours. The Scuba Lodge’s response was first to deny that the hotel’s description on booking.com said this, until I showed screenshots. Then the response was that all the other websites didn’t mention a beach, which I sympathize with, but unfortunately booking.com still does. They tried to deny any refund. Thankfully, booking.com came through for us, and we were refunded for the nights we didn’t use. We stayed at the Lionsdive and loved it. I had expected the description on booking.com to be changed quickly to remove any mention of a beach, but over a week later, I see it hasn’t. I don’t want others to have the same problem. Also, we booked the “Superior Deluxe Room with Ocean View.” The listing on booking.com has photos from 2 different rooms. One has the covered porch with an unobstructed ocean view. The other, where we stayed is the Bona Vista Suite, which has a partial ocean view with an unshaded porch. It’s a 3rd floor with slanted ceilings that make it feel much smaller than it is. One seems much nicer than the other.

    The Scuba Lodge and Suites is in a set of historic beautiful buildings on the oceanfront. The architecture is truly stunning. I absolutely love the colors of the buildings. The infinity pool is lovely. The beds are comfortable. We didn’t actually eat at the bar/restaurant, but it was certainly hopping! The bar is gorgeous. The staff working the desk and was very nice and helpful. In particular, Dalies was a delight and responded to us after hours when we had a last minute housekeeping issue. She is a rockstar.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Cute hotel with a view of the beach, but no access.
    • Leisure trip
    • Couple
    • Superior Deluxe Room with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    a/c was bad. construction noise for 2 days. staff at restaurant very slow

    beautiful views of the beach. nice location in town

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Could have been amazing, but due to poor connection management, it was ok.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    They had construction going on all day, late into the evening way beyond normal working hours, on some nights up to 9pm. They were banging, grinding, cutting tile... They should have cut that work out at 7 pm the latest.

    The location was amazing, the pool, grounds and staff were great.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    No sandy beach Have to pay for coffee pods in room Noise from construction next door

    Room Restaurant Friendly staff

    Stayed in July 2023

  • Reviewed: 23 June 2023

    6.0
    A great 3 stars property; perhaps I judge from ratings in Europe. Folk that work there are all very kind!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Expectations set on the website are little different from what you get.

    Location

    Stayed in June 2023

  • Reviewed: 3 June 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    extremely overrated for a room without window and level of room quality

    Stayed in June 2023

  • Reviewed: 28 January 2023

    5.0
    Not good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We checked in on new years eve on 31 december 2022 to celebrate the new year at Scuba Lodge. The room was ok but the furniture was old when we noticed that the bathroom was full of mold from wall to wall we went to informed this at the front desk and I even showed them fotos and a video of the molded bathroom. The lady at the front desk called her supervisor on the phone and tell her that the situation of our bathroom seems bad and thereafter she informed us that they don't have anyone on duty on New years eve to clean our bathroom but that she will send me message of what will happen. When I asked her for another room she told me that there was no other room for me and that we could go have our reserved dinner and she will send me a message. During dinner we were unpleasantly surprised to received a message form the frontdesk lady informing us that they don't have any solution and therefore I could checkout of the room at 8:00 pm and leave Scuba Lodge. I sent them a neat message informing that now way we could leave now at night and stay on the streat because we won't get any other accomodation to check in on this date and on this time. After a back and forth of messages the frontdesk lady told me that she will go and clean our bathroom herself which she did slightly well. But I couldnot use the bathroom still. In the early morning I went to shower at a friends house instead! I really don't appreciate how Scuba Logde handled this issue.

    We had a pleasant check in an the location is good

    Stayed in January 2023

  • Reviewed: 31 December 2022

    5.0
    The service provided by the kitchen staff was bad. Slow, uninviting, unprofessional and unfriendly.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    I did not eat breakfast but the service was uninviting

    Stayed in December 2022

  • Reviewed: 28 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Renovation/Construction noise from the room next door

    Stayed in December 2022

  • Reviewed: 11 December 2022

    7.0
    Historic hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Shower base was mouldy. Problem with payment system on arrival (several failed attempts to pay which was quite stressful as they said my card was the problem - it wasn't and they fixed the problem the next day) and safe malfunctioned

    Historic building, infinity pool, bar/restaurant, friendly staff

    Stayed in November 2022

  • Reviewed: 8 July 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The place is superbly located, but a little but noisy; the restaurant entrance is located right outside your door, the room being on the ground-floor. Being a popular restaurant, for an early rest, the doors are a bit flimsy and not soundproof. Nice staff!

    The stay was good, the location is very nice and central!

    Stayed in April 2022

  • Reviewed: 8 January 2022

    7.0
    Great location and dive school but the rest rather average
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Sometimes it took really long to order and to get the food. 40mins for an Omelette when there are only four other guests is a lot. Staff in restaurant was not that efficient/well organised and friendly (they just take orders and bring food). Not many vegetarian options. Mattress is on the soft side and it can be quite noisy in the room (you hear every word when someone is taking outside or walking by).

    Great location, nice building and great view from restaurant. Nice pools. Dive school next door is really great. Friendly and helpful staff at reception

    Stayed in December 2021

  • Reviewed: 5 January 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very poor experience choose another place - No hot water, very noisy room with no proper glasses, no internet and fully booked restaurants no service

    nothing

    Stayed in December 2021

  • Reviewed: 5 January 2022

    1.0
    never returns back to this place
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    if you stay in a regular room, forget about this place - it’s a hostel, not 4 stars hotel. because - there are no proper windows and all the noise from outside is in your room (not possible to sleep before 3 am) - No hot water available (my girlfriend got sick immediately) - No internet working in the room - No blankets - dirty - reception does not work after late hours (if something happens nobody is here to help) - there are two restaurants and they are fully booked for the hotel clients, nobody cares if you are hotel clients, finally if you make a sit after 21:30 pm food is average finally we had several reservations in the hotel and reception proposed us a room to stay the whole stay - it was the worst room ever, on the way to a restaurant, very noisy. if you have no budget to stay in a suite or apartment in this hotel, suggestion not to consider the place at all, because all double room are very noisy, windows are broken or do not have full glass coverage that makes a room full of noise, no hot water either that makes the whole stay very horrible we both got sick after our stay, it is not vacation - it a great way to destroy your happiness and well being

    - swimming pool is nice but always busy - very good location close to the city center

    Stayed in December 2021

  • Reviewed: 4 January 2022

    1.0
    Fisaster
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything !

    they have a nice swimming pool that’s it !

    Stayed in December 2021

  • Reviewed: 5 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to hang up wet clothes or towels on. Not enough space for your clothes, needed to leav them in your suitcase. And the noise from the hotel beside that had party every night whit the bas so loud that our bed vibrating.

    It close to the city a greater restaurang in the hotel. 2 pools. Clean

    Stayed in December 2021

  • Reviewed: 3 December 2021

    1.0
    Not friendly, not clean, not a good experience.
    • Leisure trip
    • Solo traveller
    • Superior Deluxe Room with Ocean View
    • Stayed 7 nights

    The front desk staff was rude and unhelpful. They made billing mistakes and then blamed them on the guests and were unprofessional in correcting their own mistakes. (However, the dive shop staff was very friendly and helpful.) The room and common areas were not kept clean. Waiting times were excessively long at the restaurant.

    Sea views.

    Stayed in November 2021

Showing 76 – 100

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