Nothing

Very clean and very friendly and helpful staff. Stunning views of the sea.

Stayed in May 2024

The guy at check-in was terrible. He kept claiming things that were incorrect and a little difficult to deal with: You don't have a booking under that name (we did); (after me telling me which of the names on my ID is my surname:) what is your surname? Ah, no that is not your surname; your driver's license is expired (it is brand new - he realised then that the date he was looking at was the day of issuance). No apology when he realised his mistakes. In fact, he looked a little offended.

Breakfast, beach, all staff except at check-in

Stayed in May 2024

The restaurant that serves the dinner was not to our liking.

Everything about the place was verz nice. Breakfast, room comfort, the attitude and readiness to help from the staff.

Stayed in May 2024

Everything!!!

Stayed in May 2024

Expensive. Juices and water was too much expensive

Excellent breakfast with many choices

Stayed in April 2024

Everything the service the hotel was very clean service was 5 stars

Stayed in April 2024

Nothing walking close

Osen

Stayed in October 2023

Pool and sea view. The staff were extremely friendly and professional. We felt welcomed and well looked after throughout the stay. The breakfast is just amazing and service absolutely great. The food and the view. Our room overlooked the pool area. The bed was comfortable and king size. Room service great. The beach below an easy reach by either shuttle or on foot. Fresh pool towels every day and they were nice quality. Our 5 year old daughter enjoyed the pool very much. We enjoyed it as well as the bar too! Highly recommend this place.

Stayed in October 2023

Breakfast buffet was amazing!! This hotel has the most fantastic view over the cliffs

Stayed in October 2023

Nothing negative.

Best hotel in the area, clean great wifi beautiful location they even provide buggy ride to and from Konnos beach. Great selection in breakfast accommodates every diet. I have stayed in this hotel both as a gest and as a day user always amazing. Most of all best staff by far in Cyprus. Always with a smile and eager to help. From Diana in reception to Soteroulla in breakfast always with a smile. As a Cypriot I feel proud with the level of service they provided. . I will be back soon. Even though we had a medical emergency at the end of our stay the staff was extremely helpful from hotel manager to the porter. They arranged for everything. Thank you.

Stayed in September 2023

Shuttel to beach only every hour

Staff, breakfast, pool, bar, cleaning

Stayed in September 2023

Partial sea-view room where there is no even partial sea-view. Its actually a pool view room. Strange parking entrance policy: you can’t get into the parking until you get the room card so you have to find the place somewhere near to park and check-in

Best breakfast in Cyprus with Pommery champagne (not cheap prosecco). Renovated rooms, very kind local personnel. Really enjoyed the stay

Stayed in October 2023

Pool too crowded and dirty and staff took ages with orders

Breakfast. Room.

Stayed in August 2023

Lacked a little bit of atmosphere in the evenings.

Very clean, modern bedrooms. Lovely pool area, with great sitting around the outside space and the views were amazing. The whole family felt relaxed, chilled and very comfortable during our stay. A vast majority of the staff were very friendly, welcoming and attentive, especially the reception staff.

Stayed in September 2023

Clean and friendly staff

Stayed in September 2023

Facilities are a bit old. In my opinion the hotel requires a level of renovation

Excellent location, friendly staff, lovely breakfast

Stayed in September 2023

The pool closes at 1900hrs, which is a shame because you have sunlight until after 2000h during summer time.

Espectacular hotel with a great location and great seaview. The rooms were large and spacious, which provided good comfort. Cleanliness was impeccable. I also have to mention that the hotel has a lot of good facilities, like the spa, the pool, the restaurants and the Cliff Bar. The breakfast was very very delicious and with a lot of varieties and options of local or international food. The service and the staff were great, very polite and helpful. It was an incredible experience for me and my family as a farewell to Cyprus!

Stayed in August 2023

Best hotel in protaras

Stayed in August 2023

The hotel decor was a little dated and could have done with a refresh but it was good value for money.

The beach was amazing with lots of good facilities. The hotel have nice but a little basic but good value for money.

Stayed in July 2023

I think the hotel needs some renovation. The room we stayed was far away from 5 stars hotel.

The overall experience was nice. Hotel location is great, they do have buggy service to the beach every half an hour which we found very convenient. There are few nice restaurants in the hotel itself, with amazing views and good food. Breakfast variety was amazing.

Stayed in August 2023

Clean premises, polite staff, a great breakfast with a huge variety of foods to choose from.

Stayed in August 2023

There seems to be an internet issue in the rooms, I got feedback from other guests - just a minor issue, nothing serious. What I disliked the most is having to say goodbye... loved this place

Everything about this hotel is amazing. You get the best service from truly caring and professional staff. The food was incredible, the beach is heavenly. We did not want our stay to end!

Stayed in August 2023

Pool area is excellent, location by the sea makes the view from the room amazing. Quality restaurants.

Stayed in August 2023

We checked in at 14.00, we got into our room and then the cleaning lady came in and asked us to give her some time to tidy the room because it was not ready. Next day we were checking out at 12.00 but the cleaning lady wanted to clean the room at 11.00. The swimming pool was not deep enough.

The employees were friendly, the rooms were nice, location was convenient.

Stayed in July 2023