194A 28. října, Ostrava, 709 00, Czech Republic
#1 of 28 B&Bs and Inns in Ostrava
Guests' ChoiceBased on 55 hotel reviews
9.4Cleanliness
9.8
Comfort
9.6
Location
9.0
Facilities
9.6
Staff
9.7
Value for money
9.4
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 June 2024
Anastasiia
UkraineMy conference was more than two km away so the location is a tiny minus but not critical.
The room was clean and cozy. I also liked it was pretty quiet at night. Although there is no place to cook, the restaurant is just by the property which is extremely convenient. The meal was really delicious however the portion was too big for me. I think it is a plus for other people.
Stayed in June 2024
Reviewed: 28 May 2024
Edite
LatviaModern, very clean, ideal for a short stay. We came for hockey championship - the hotel gave us bonus meal vouchers on that occasion in their restaurant, which was a super nice surprise! Tram stop just across the street! Very nice and helpful staff! Highly recommended!
Stayed in May 2024
Reviewed: 26 May 2024
Nolan
United StatesLike a nice hotel room set in a quiet courtyard.
Stayed in May 2024
Reviewed: 9 May 2024
Jayson
Czech RepublicEverything
Stayed in May 2024
Reviewed: 17 February 2024
Tatjana
LatviaVery clean
Stayed in February 2024
Reviewed: 31 December 2023
Jaleed
Ukrainenothing to mention
This was not the first time we stayed here, and the hotel and owners are still keeping the level of quality and comfort. Everything was great as usual. Thanks!
Stayed in October 2023
Reviewed: 22 December 2023
Veronika
UkraineClean, warm, stylish, well placed guesthouse. I’m grateful for such an amazing service. Some 5 star hotels can’t hold a candle to this one.
Stayed in December 2023
Reviewed: 4 December 2023
Michael
Czech RepublicThe bed mattress was too soft and springy.
Clean, quiet, well-equipped room (the floor heating was excellent during our stay in December) with good access by public transport to the train station and to the Ostravar arena.
Stayed in December 2023
Reviewed: 28 November 2023
Jaleed
UkraineAll is good as always
The apartments are great as usual. The owner is very friendly :) The staff is great as well.
Stayed in September 2023
Reviewed: 7 October 2023
Ilja
Czech RepublicMattresses a bit too short for a moderately tall guy. No breakfast served and not so easy to find around on a Saturday morning (around 8am)
Decent restaurant, quick and efficient staff, quite a big and clean room
Stayed in October 2023
Reviewed: 21 September 2023
Billwhizz
United KingdomI'm not fond of large soft pillows but managed to eventually create a compromise with what I was sleeping with. Purely personal preference, no reflection on the accommodation.
Breakfast isn't included in this accommodation but there is a superb cafe recommended by the owner very near the 'pension' (as it is referred to by the owner) which does excellent breakfasts. The lady who owns the pension was extremely kind to me in that, after delays caused by cancelled flights from the UK, she offered to pick me up from the local railway station at 11pm at night and took me to the accommodation. Never had that sort of service before!
Stayed in September 2023
Reviewed: 27 August 2023
Michał
PolandDuring tropical whether outside it was extremely difficult to sleep with sounds from restaurant and 30+ celsius inside the room (fan has been quickly overheated, lack of air conditioning)
Very nice personnel stuff, cozy and clean room.
Stayed in August 2023
Reviewed: 12 August 2023
Jaleed
UkraineNothing to mention
Everything was really good. We chose this hotel every time we are in Ostrava.
Stayed in May 2023
Reviewed: 12 August 2023
Jaleed
UkraineNothing to mention.
Great location for our purposes. The owner is very caring and the staff is friendly. The room is comfortable.
Stayed in May 2023
Reviewed: 12 August 2023
Jaleed
UkraineThere is nothing to mention
Friendly staff. Great location. There is a restaurant downstairs.
Stayed in August 2023
Reviewed: 6 June 2023
Vagelis
GreeceThe room feels brand new, very clean ,location is excellent, tram station just outside , very quiet area
Stayed in June 2023
Reviewed: 24 April 2023
Jaleed
Ukraine1. The walls are thin. We were lucky that were no neighbors mostly all the time but when they were we could hear them well.
1. New facilities 2. The central location. 3. Very clean. 4. There is restaurant downstairs. 5. Good beds.
Stayed in April 2023
Reviewed: 11 April 2023
Claire
United Kingdomit was all lovely, I missed tea with milk for the Morning if I had to pick something! nothing I didn’t like about this property.
what lovely accommodation! clean, fresh, modern and comfortable. spacious.
Stayed in April 2023
Reviewed: 11 December 2022
Berik
Czech RepublicClean and tidy, modern techniques after reconstruction I suppose, next to tramway station, also Billa supermarket near the penzion. Highly recommended for people who prefer comfort.
Stayed in December 2022
Reviewed: 28 October 2022
Mateusz
PolandThis is not on apartment complaint, but Ostrava itself is very quiet city with lethargic city centre even on Friday/Saturday evenings, not what expected from the 3rd largest city of the country. No English speaking channels on TV.
We came to Ostrava for tennis tournament. The location was excellent, on one of the main city arteries, with many options (trams, buses, bikes) to get to city center. Good place to have breakfast just behind the corner; also the restaurants belonging to the apartment owners served very good meals all the day. The room is very modern with many client-oriented improvements and equipment to use.
Stayed in October 2022
Reviewed: 10 August 2022
Thomas
United Kingdomthe property was very clean. staff are very helpful. Jana and Petra the staff members were incredibly helpful.
Stayed in August 2022
Reviewed: 18 July 2022
Mateus
GermanyThe personal. I don't have words to describe what Ivana did for me. She pick me up at the station, took me to the hotel and after that took me to the festival that I needed to go. I really appreciate that.
Stayed in July 2022
Reviewed: 18 June 2022
Petr
Czech RepublicThe personnel promosed to provide me with receipt but they did not do it.
Small, simple, clean
Stayed in June 2022
Reviewed: 31 March 2024
Anna
GermanyI would have loved to have a coffee maker in the room or at least some more instant coffee (the indication of coffee possibility in the room was one of the reasons I booked here). I had an early online meeting and no time to get out before, the room was equipped with a kettle but very poor selection of tea and instant coffee. The bed was ok but a bit soft for my taste.
The place is very clean and the staff friendly. They were very helpful when I called to tell I would check in a bit later than expected. The location is excellent if one is visiting the Vitkovice industrial area, which is very close (and amazing!).
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content