The fact that there is nowhere to plug in your phone near the bed (which I was using as my alarm clock…). The breakfast buffet is much smaller than that offered at other 5-star hotels in Karlovy Vary (though I can’t complain about the quality).

The staff were absolutely amazing!! I haven’t come across such good customer in quite a while! The facilities were great (the wellness/ spa area), and the selection of available treatments was good. The (single) room was spacious and clean, with a fruit basket waiting upon arrival. The hotel is located within a very short walking distance to the town center.

Stayed in February 2024

the elevators were a bit dysfunctional but we grew to like their on/off status each day.

my wife and I went for a relaxing weekend and was very satisfied. The breakfast was terrific each morning with plenty of choices and very tasty. Our room was great with plenty of space and it was a nice touch to have fresh fruit and water presentated to us upon our arrival.

Stayed in February 2024

The spa is very small for the capacity of the hotel. Very small pool. The bar and restaurant staff do not speak English.

Stayed in January 2024

The staff were all very friendly and accommodating. Breakfast was varied and very tasty. Very nice clean room and we were given a new year's eve gift which was a very nice extra.

Stayed in January 2024

Could be busy at breakfast , with one coffee machine available

Everything

Stayed in December 2023

nothing

everything

Stayed in January 2024

Tv channels bbc cnn trtworld etc were not available

Perfect hotel. There ahould be a la carte restaurant but instead they have room service

Stayed in November 2023

We were given a room 2 floor above the lounge. The noise was excessive both nights till 1am. We could not sleep. Do not stay in rooms above the lounge. Request rooms in the new portion of the hotel. The spa was very nice but the hours were restrictive.

Room was nice. Location great. Breakfast was amazing!

Stayed in October 2023

Nothing, everything was excellent

This is an amazing hotel. The staff is friendly and helpful and always ready to assist. The room is very clean. The garden of the hotel is amazing The breakfast is extremely good and varied, tasty and is good for gluten free. The SPA facilities are extremely excellent and the treatments are very good. I truly recommend on this great hotel. Thanks alot Zach and Tovit

Stayed in October 2023

The charge of parking for 25 euro per day seems quite high.

Exelent location right in the center of the town. Good breakfast. Nice spa area. Very quiet environment ideal for relaation.

Stayed in September 2023

Breakfast and Dinner were good but not exciting unlike everything else in the hotel. The coffee machine needs upgrading.

The staff, the facilities, the spa were wonderful.

Stayed in September 2023

spa facilities

spa facilities

Stayed in August 2023

Not comfortable. Feeling some thing wrongs

The hotel

Stayed in June 2023

nothing

Service was excellent. Amenities were lovely . a they went out if their way to accommodate your every wish.

Stayed in June 2023

Problem s parkovanim

Nadherne Spa a Wellness

Stayed in May 2023

Nothing, everything was great!

The breakfast was excellent , delicious and incredible. The location was the best we’ve ever been.

Stayed in April 2023

Breakfast could be slightly better in terms of offer and availability but it was still quite good! Cost vs quality could also be improved for the procedures like massages and the spa hours could definitely be extender for a better deal in the day… Nonetheless, all in all we had a great stay!

Location was great, walking distance from restaurants and multiple stores. The spa and all the amenities are awesome with more than 3 different pools/tubs and 7 saunas! Breakfast is really good but it has a slight room for improvement for a 5 star hotel, the rooms are equally good, comfortable and I must say the star of the show is the reception staff, especially Sarka, who was super nice and kind at every interaction, request and moment!

Stayed in May 2023

I liked everything.

Extremely convenient to get to and VERY close to the main shopping and leisure walking area. I didn’t purchase a parking space through the hotel in advance but there was a public parking very very close by. The staff was extremely friendly and accommodating from check in to the restaurant and everything in between.

Stayed in April 2023

Live music in the bar, when I was having my dinner at the restaurant, was well, dunk Russians singing. So not on

There is this old world charm but with a modern twist.I had a single room which was best thought out single room I’ve seen.

Stayed in April 2023

I would not book the relax pack again because you cannot choose what treatments you get only a treatment per night you stay not per day. (Maybe I misunderstood it) I was also super excited about the fish treatment, but no fish were available…

The Hotel provided excellent service from the beginning to the end. The Spa area is not as big as a thermal spa, but big enough to relax and have a great time. You get as many towels as you need, tea, fruits, pools are warm. You can walk straight into the main stream and everything is close to the Hotel.

Stayed in February 2023

very beautiful hotel, variety of spa facilities, good breakfast, live music at the bar at night , good trekking paths nearby, at the centre of Karlovy vary

Stayed in January 2023

You can hear everything from other rooms

All good

Stayed in December 2022

nothing

perfect

Stayed in December 2022

The bed is not too comfortable (a big matrasse iinstead of two smaller individual matrasses).

a luxurious hotel in Karlovy Vary, very polite stuff, the ID Restaurant is excellent, a bit pricy but the quality is superb.

Stayed in December 2022