Breakfast wasn't the usual buffet. You ordered a cooked breakfast from the menu but that was all that appeared to be on offer

Nice comfortable hotel opposite the station

Stayed in April 2024

There was not enough toilet paper, harder bed.

Everything's Alright.

Stayed in March 2024

Having never been to Olomouc, I had the misfortune of trusting having read that the hotel was close to the centre of the city without verifying online before we booked. We just parked the car & walked what turned into several kilometers through some dicey looking areas. No issues, but it's not a great area in what's not a great-looking city.

Excellent breakfast, clean building. The room was tidy and well-appointed. Good beds.

Stayed in September 2023

Could not park in the hotel garage (due to congress). Bit further from the centre. Noise from the trams and trains rather audiable during night.

Close to train station (ideal for train travellers). Very good breakfast. Comfort and cleanliness good.

Stayed in October 2023

That at the restaurant, for dinner for exemple you have so little choices and the meal is a little fat :-)

Excelent breakfast! Very clean rooms! Nice stuff.

Stayed in September 2023

Nothing.

I was arriving by train, so the location over the road from the station was excellent. Hotel is relatively new with an impressive breakfast room. The room itself was modern, clean and comfortable. Excellent breakfast. Helpful professional reception staff.

Stayed in September 2023

Let the guests first park the car under the building, then check-in.

Stayed in August 2023

Paying for parking after I was told it was included

Stayed in August 2023

Nice hotel for a stop during your travel. Clean and comfortable with own safe parking underground. Good and tasty breakfast. Easy and fast check in and out. Recomend for short and fast stay, also with family, during travelling.

Stayed in July 2023

the breakfast was awful, really bad

location, style, price

Stayed in July 2023

Restaurant at the hotel is really good. We had an excellent late night dinner,service was really good,staff is kind. Rooms are well equipped. I liked the iron set in the room, this was very useful.

Stayed in July 2023

Did not find anything to complain about

Everything was very good

Stayed in June 2023

To expensive

Hotel was very good,

Stayed in June 2023

Its pricey if you are a solo traveller without a company paying the bill.

Very convenient for Station and tram into town, Breakfast always a good choice.

Stayed in March 2023

The staff (in the restaurant and coffee bartenders) weren’t professional and not even polite (some of them). They have no at least a basic knowledge how to serve food and drinks (at least those, who served us during our stay). We ordered two espresso macchiato. We got two espresso mugs full to the brim with a coffee and a milk. It was so full and spilling around and looked terrible. We politely complained that it’s not what we order and that we expect a bit different service for that money. We even said „Sorry, we don’t want to bother you or make any stress, we just want to get what we ordered“, the bartender impolitely said „Yes, but you are bothering me!“ Excuse me, but what is that?!?! Another story is with the disappointing breakfast - a lots of fried fatty sausages and bacon, hard pastries, cheap sugar Müsli. Almost no vegetable or fruits, no good ham or cheese. The only tasty thing was a white yogurt. It was extremely disappointing and not tasty at all. With our dinner it was a similar story. A pumpkin soup that tasted like a colored yellow water warmed up in a microwave. The turkey meat was pretty good, but the rice and sauce with mushroom was a disaster again. It felt like back to the 90s in same really bad cheap restaurant. It’s worth it to go and eat somewhere else at least for a dinner. And also maybe a better idea to get a breakfast in a supermarket located directly next to the hotel than to eat there. If this would happen in a two star hotel I wouldn’t say anything. But in case of a four star hotel is pretty much under the standard.

The hotel room (apartment) was nice, spacious and clean. Good location close to the train, bus and tram station. The Parking garage was full but there are plenty of opportunities to park on the street around for free. The congress center is also pretty nice.

Stayed in January 2023

Nothing really.

Very approachable and helpful staff, clean facility and spaceful room.

Stayed in January 2023

Nice comfy hotel

Stayed in December 2022

Sauna could be open later than till 9 PM - but I know I am demanding :)

Breakfast and very kind and helpful staff. Bathtub!!!

Stayed in November 2022

Great location, great staff, very comfortable

Stayed in November 2022

Room service runs slow, I expected the room would be cleaned before noon but cleaning starts in the afternoon. If you do sightseeing and come back in late afternoon, it will suit you.

This hotel is super close to the train station and was perfect for my work visit.

Stayed in November 2022

Breakfast could have been more tasty. All was fresh and choice of dishes was plentiful and it's not like it tasted bad, it just weren't adequate. Same goes for the coffee - i can only state that there was coffee :) so this is something to work on !

All was good. Super friendly and helpful staff. We were travelling with a cat and there was absolutely no problem, they even left a bowl for our little buddy. The room's standard was adequate to the price. There was underground garage available (i think it was free of charge or maybe 10 euro per night something like that)

Stayed in September 2022

Comfortable room, excellent breakfast and convenient for the railway station. The old city centre is 5 minutes away by tram.

Stayed in September 2022

Even though I contacted the staff in advance, there was very limited selection of lactose-free breakfast. No lactose-free milk/yoghurts at all. Nobody knows if there is butter in the scrambled eggs. Room could've been more spacious.

Location directly at the railway station, walkable distance to the city centre, very friendly and helpful staff. Clean room, relatively quiet.

Stayed in September 2022

Nothing all was good

Good location close to tram and train

Stayed in August 2022