Our first room was tiny with a window overlooking a graveled roof in a courtyard and traffic from the hill passing by the window. A sub-standard and not 5-star level room, far too small for two people (even for one person it was small). We could fortunately upgrade to a suite the second night which was beautiful. The pool water in the spa baths is rather cold. It would be good to have varying temperatures for the different pools (eg. medium, warm, hot), with at least one of the pools at 40 or so degrees - like thermal baths in Budapest or Ischia. Staff at the Spa towel handout was not very friendly and a bit grumpy. Breakfast reception staff was inflexible and bossy around seating choice. Only after complaining to management (who were friendly and helpful) we got a table not right in front of the entrance door.

Beautiful historic building in the middle of Marianske Lazne. Wonderful Spa area and high-quality massages and treatments. Good and varied breakfast.

Stayed in April 2024

Great selection

Stayed in March 2024

Nothing at all :)

A journey back in time to the heyday of the Bohemian spas. Wonderful ambience and very courteous multilingual staff. Excellent food.

Stayed in February 2024

- expensive for Marienbad

- historical wellness and spa area - good location - safe parking - helpful staff - good breakfast

Stayed in October 2023

The buffet breakfast and dinner were OK, but not great

The interconnected hotels for expanded services

Stayed in December 2023

Pricey for what you’re getting, the evening buffet wasn’t overwhelming

The old age charm, location

Stayed in August 2023

N/A

Fantastic experience in a classic spa hotel. Great location, fantastic decoration & the roman baths the highlight. Friendly staff. Great to be able to walk via corridors/lifts through to the other hotels and all their facilities. Room was spacious with a fantastic bathroom. Extensive excellent buffet breakfast.

Stayed in July 2023

Everything is perfect

The excellent hotel, located just near the beautiful park. We've upgraded our stay to suite, that was spacious, nicely furnished, with the balcony and the view to the park. The bed is very comfortable. The breakfast is excellent with plenty of hot and cold dishes. The dinner was perfect too, especially during the Chef Pavel shift. The staff is very professional and helpful, We'd like to note Mr. Macarchuk, who did everything to make our stay unforgettable.

Stayed in June 2023

Location is perfect,but that it.This is big max 4 stars,not more.

Stayed in July 2023

food is ok

hotel , massage service and location

Stayed in June 2023

smoked fish

not bad

Stayed in June 2023

nothing

it was very up to date and yet it had an old world charm to it.

Stayed in May 2023

The Roman Baths and saunas were great, but there was no “hot tub.” The Roman Baths and tubs have luke warm water. It would’ve been nice to have a hot water pool for soaking.

The location, food and facilities were all fabulous! The room was elegantly decorated and well appointed with a double closet, coat rack, umbrellas, heated towel rack, robes, slippers... Everything you need is at your fingertips. The breakfast buffet offered lots of options, both hot and cold, and included custom made omelettes. All of the food was fresh and delicious! We loved soaking in the Roman Baths and taking saunas in the evening.

Stayed in April 2023

i guess the hotel needs a bit of renovation and maybe some modernisation of the menu. i guess the quality of food and coffee should be better for this level of the hotel

Great location, historical place, a bit worn out (rooms on 1st floor), but overall well maintained. Food is Ok, convenient that they have half and full board with quite a good variety of food provided.

Stayed in April 2023

mooi, authentiek kuurhotel

Stayed in February 2023

There's no room service for lunch and dinner. Would be good to have vending machine with some snacks/sandwiches to be able to get food 24/7. Also,vending machine with mineral and sparkling water in the Roman Bath would help.

Fantastic hotel, beautiful spa, variety of spa services, historical place.

Stayed in December 2022

we had a room with horrible smell in the bathroom which we were able to change only next day although there were free rooms when we asked the room temperature either too hot or too cold, could not regulate in the room only at the reception. children s room was cold and couldn t get heated :(

beautiful building, roman baths, location downtown, very clean

Stayed in December 2022

Dinner wasn’t tasty, not what you would expect from a 5-star hotel

beautiful turn of the century building with lots of history to it

Stayed in November 2022

Beautiful, well-equipped, best possible location in Mariansbad, courteous and attentive staff - and, of course, outstanding spa.

Stayed in September 2022

nothing

everything

Stayed in August 2022

What I did not like was the dark-blonde woman who 'welcomed' me at reception. To be fair I was hot and flustered (tip...get a taxi from train station, the bus up the hill incredibly crowded, I was abused, shunted around with my luggage until I decided to just get off) and dressed in travel clothes. I produced my driver's licence and a print out of the booking details. She looked me up and down and told me there was no booking and called over another lady (much nicer) and the young concierge. I told her that this happens everywhere I go (I have an unusual and long name) and asked her to check again she was rude, repeatedly telling me I didn't have a booking and instead of just rechecking like I asked demanded I open my big suitcase to fish out my passport. Upon doing so and after more people to check-in were lining up behind me I got down on my knees opened my case, all my chargers and underwear rolled out, retrieved the passport, and just as I got back up off the floor to hand it to her she said 'oh we found it'. Absolutely could have lived without this rude and judgemental experience. All other staff exceptional.

Amazing and incredible location. Rooms and facilities top notch. Excellent staff for all treatments. Would absolutely stay here again. If you're after relaxation and recovery it's worth it.

Stayed in June 2022

Honestly, everything was perfect! No complaints.

The location was great and easy to find. The property was gorgeous and well kept inside and out. The breakfast buffet was beyond my expectation, so many delicious options! The Roman Baths are the most beautiful sight!

Stayed in July 2022

excellent, spa roman Bath

Stayed in May 2022

water of spa a bit cold.

Roman baths are outstanding. Spa is good. Silent bedroom. bed / pillow confortable. breakfast is just absolutely amazing.

Stayed in June 2022