Excelent location, free parking just in front of the hotel, friendly staff.

Stayed in May 2024

We loved everything ❤

The location was perfect and the hotel had great customer service.

Stayed in March 2024

The parking lot location makes getting to your car a little bit of a hassle, however, it is nice to know your car is in a gated parking lot.

My wife and I loved everything about this hotel! Amazing location, clean, great breakfast, friendly/helpful staff, and a great value.

Stayed in March 2024

The breakfast could have been more... but was OK.

Location,Room size,Clean bathroom

Stayed in February 2024

Perfect location in the center with a view of the river. Free parking for hotel guests. Check-out later than usual (12 pm). Very good breakfast.

Stayed in February 2024

Great location, very neat, comfortable rooms, extremely friendly staff and a great breakfast

Stayed in February 2024

parking right in front of the hotel was wonderful however, our GPS had a difficult time finding the road that takes you directly to the hotel. Breakfast was very good & staff was very helpful.

Stayed in December 2023

Windows are not soundproof and not airtight.. Can imaging that when it is colder, it can be a bit uncomfortable But the heating was on and with 6 degrees outside is was okay.

Very helpful and friendly staff. Spacious and clean room. Parking included. Everything within walking distance. We were lucky that there were not many guests, so no noise from neighbors (if it can be heard at all) and we had the breakfast room for our selves (cannot tell how it would have been with more guests). For us it was the perfect place in the perfect time.

Stayed in November 2023

No thing

Every thing was great the location, staff and the reception

Stayed in October 2023

Comfortable apartment well equipped, quiet

Stayed in October 2023

The hotel is ideally placed to reach easily all the corners of Karlovy Vary. Near the river and facing the hills, the vue from the room was very nice and relaxing. The room itself was big, clean and quiet even if it faced the street. The breakfast was very tasty, a variety of choices and freshly baked cakes. The staff (at the reception, on the breakfast room) was very friendly and on good mood all the time.

Stayed in September 2023

Excelent location, the staff very kind.

Stayed in September 2023

Even if we spent only one night at this family boutique hotel from Karlovy Vary we enjoyed a lot staying here! Everything was up and beyond our expectation: staff very professional and friendly, elegant rooms with good amenities, tasty breakfast served in a very nice central atrium area, free parking area and hotel close to the other attractions. Highly recommended!

Stayed in August 2023

Can´t say nothing bad.

A very cozy and classic style luxury hotel with history.

Stayed in July 2023

Little bit slower wi-fi.

Breakfast was great, there was a lot of choice and baked homemade cakes. The location is amazing, close to everywhere. We had a nice view on the main street and river.

Stayed in August 2023

Room was very lovely, bad and pillows were very comfortable. Breakfast was rich and delicious.

Stayed in July 2023

I had nothing to complain. If i had to give an suggestion how to improve the already great breakfast, it would be to add a larger variety of fresh vegetables and maybe a moderner arranging of the foods on the serving table would give a fresh look to the traditional continental breakfast.

The receptionists were very kind and helpful. Indeed everyone of the staff was smiling every time we met. The delicious and fresh made breakfast was a really good start of the day. The hotel is near to the walkway, the the springs and even to the cable-car to the hill too. The restaurant has an external "terasse" on the bridge front of the hotel.

Stayed in July 2023

The hotel is more for foreign clientele, but we were satisfied there. The breakfast is rich and above all, there is something for everyone here. We had a room with a view of the colonnade, so again great. Karlovy Vary - colonnade, excellent restaurants ( Špunt&Knoflík, La Hospoda) and of course, the healing water "Becherovka" :-)

Stayed in June 2023

A kettle or coffee machine in the room would be very helpful

Perfect location, very clean room. The staff very helpfully. Very good restaurant

Stayed in May 2023

excellent staffs,great location and good breakfast

Stayed in May 2023

The breakfast could be nicer. For stroller or wheelchair it is a bit inconvenient because there are around 10 stairs before the elevator.

The staff was very pleasant and helpful. The room was very spacious and the view was perfect. The location also is great.

Stayed in March 2023

lift is located not on ground floor

Parking space just in front of hotel and free. Lots of history in the hotel, architecture, pictures.

Stayed in February 2023

Location, breakfast, big room, comfortable

Stayed in December 2022

the bed was not one double bed which we requested but there were two beds right next to each other the breakfast could be be better

very good location big room very clean

Stayed in January 2023