Heated outdoor pool and the pool area in general. The rooms were very nice as well.

Stayed in March 2024

The wellness area is great, there are 4 different types of sauna including a hammam. The outdoor swimming pool was heated and the other swimming pools were also great. There is a pillow menu so you could order a scented pillow (pine, lavender for example) which help for better sleep. The staff was friendly and helpful. We had a half board stay. The breakfast was very good and so the diner.

Stayed in February 2024

The hotel was a bit expensive, but otherwise excellent. For a hotel the spa is fantastic, the room is very good, the restaurant is excellent. Excellent place for relaxation. Highly recommended.

Stayed in November 2023

Limited number of elavators due to historical buildings structure (long wait). Poor quality of coffee for breakfast

Very nice spa and pool facilities, high level of food quality and variety (dinner and breakfast)

Stayed in December 2023

Superb food, well-equipped gym, great pools and saunas.

Stayed in December 2023

Nothing

Great room, excellent breakfast and spa centre was also excellent

Stayed in November 2023

The massage is a matter of taste, but I was unsatisfied.

Thank you for the kindness of the staff. Excellent facilities were also nice I hope to stay again next time.

Stayed in December 2023

Some of the older residents were rather snooty. I was careful to observe the spa etiquette & be considerate at all times. I’m 50 but felt I was probably younger than the average age. The hotel residents are mostly German - I was the sole English speaker. I speak a bit of German & Czech which was useful. In hindsight I wished I had eaten out rather than the hotel restaurant - I might have found somewhere more convivial to a lone traveller.

I enjoyed being able to swim in the outdoor (heated) pool & use the Finnish sauna, the steam room & the cold showers. Victor was outstanding literally going the extra miles when the hotel shuttle taxi driver left me stranded. Victor gave me a lift to the station in his own car so I was able to catch my train to Nuremberg & ultimately London via Cologne & Brussels.

Stayed in December 2023

The only (and minor) thing that disappointed me was the coffee machine at the breakfast buffet. Coming from Prague I’m a little bit spoiled and used to different standards.

I loved the coziness, peacefulness, warm and professional hospitality approach. Whether you are traveling with family, friends or solo, like I did, you will find your home away from home here. I also want to highlight the intimacy in all parts of the hotel due to dimmed lighting and historic layout of the building. Moreover, in the spa area you can find your hideaway in many different relaxation rooms. The gastronomy is another great feature that you will enjoy and I highly recommend booking your stay half-board, also since there are not many great restaurants that I would prefer to visit in the city centre.

Stayed in November 2023

Everything, especially the pools

Stayed in November 2023

I would recommend renovating the reception. A chipped table top looks strange. Hotel parking is not available for all guests. It is possible to park for free about 300 m from the hotel.

I traveled with my family for a long weekend. We had paid half board. Breakfast and dinner were at a very good level. Above all, the breakfast met all the parameters of a 5* hotel. The dinners were very good, but a few details need to be fine-tuned, such as the availability of wines on the wine list and the quality of the food served (one ingredient was missing from my plate). We paid extra for drinks. The spa was beautiful and the temperature of the pools was optimal for long relaxation. The room was cozy and clean. It was possible to order an aroma pillow for free. At the same time, nothing wow. The staff was nice and helpful.

Stayed in November 2023

Nothing

Rooms, Spa Area, bar and in general the location

Stayed in October 2023

nn

excellent breakfast

Stayed in October 2023

The kind of fabric for the sheets.

Beautiful, modern, and amazing staff. Food amazing, nice spa. They did an amazing surprise for our wedding anniversary, we will remember all our life.

Stayed in October 2023

The facilities need renovation (spa area and bathroom in the room) Staff should refill the body wash in the spa area more often They have a strange welcome drink policy; you get a beer, cocktail or wine, but if you want a coffee or tea you need to pay 50% - weird...

Clean rooms, nice spa area, parking, wonderful breakfast (should include more local cheeses instead of cheddar...)

Stayed in September 2023

Just perfect.

Stayed in August 2023

I would prefer an adults only hotel - for maximum rest and relaxation.

The staff was very nice throughout the hotel. However, I was most surprised by the balanced meals on offer (we had ordered full board). For me, it was the best meal I had in the hotel (can't expect classic Czech cuisine...). The offer of wellness and treatments was very good.

Stayed in August 2023

Perfect location. Gourmet level restaurant, 10/10

Stayed in August 2023

Some staff could be a bit nicer, but hey it's eastern Europe :) Parking on hotel grounds costs 400czk a day which isn't included.

Amazing hotel.... Everything is great, the rooms the spa, the food, the salon, the drinks. Also anything is reasonable priced.

Stayed in July 2023

No free tea, water or coffee during lunch and dinner. For 5 star Hotel and for all inclusive guests it is strange. Free drinks are available in spa zone, but not during lunch time… No meat dishes for lunch

Room was clean, bed was comfortable. Good SPA treatments “menu”, very nice location close to main railway station and the city centre. Mini bar in the room Perfect breakfasts, not bad lunches and dinners

Stayed in July 2023

Na

Amazing

Stayed in July 2023

I loved everything about this hotel! The building's architecture was amazing. The breakfast and dinner were delicious. The spa area was so relaxing. Overall, this hotel is fantastic and I highly recommend it.

Stayed in May 2023

Too much spoiling with great service, tasty food and entertainment 😊

Fantastic hotel for families with pets. Everything was great during our stay in Marianske Lazne. All members of staff are extremely friendly and provide genuine hospitality by looking after the guests. Definitely the best hotel in town, will be back soon.

Stayed in June 2023

We personally did not like the uniforms of the restaurant staff - looks very outdated

Everything: staff, location,facility, room, spa. Excellent breakfast and dinner.

Stayed in April 2023