In the bathroom there was some garbage in the bin from the previous guests. The toilitteries were in the small tubes, I think, it could be solved in more ecological way. The opening time of the pool is insufficient- 10am - 21pm. Check out is at 11am so you have a very limited chance to use the pool when you come to a 1 day trip. A parking space can be a problem, you have to reserve it or park in a public parking house app. 500m away.

The reception staff was really nice. There are several buildings under the name of this hotel. In fact, it is almost the whole street, but it is possible to go through it from inside. We got a superior room which was spacious but there could be two doors to isolate the sound from the corridor. A coffee and tea maker and a mini bar were fine. The breakfast was really great with plenty of choice. The pool was in the other building but slippers and bathrobe were provided in the room. The cleanliness in the pool was superb, but we were there in the morning only.

Stayed in May 2024

Absolutely lovely staff, very welcoming attitude. We have enjoyed breakfasts and dinner. The swimming pool is not huge, but nice, clean and jacuzzi is the top. We like it and will be happy to come back.

Stayed in May 2024

The main part of the spa broke down in the middle of our stay and it was not vailable during the rest of our stay. This disappointed us greatly, because one of the main reasons we booked at hotel Nabokov was its spa. Of course, breakdowns happen and it was very probably not fault of the hotel, however, except for the info papers pasted on the elevators, there was no further action by the hotel management, like a personal apology of the management or reception staff. We had a similar experience at a spa hotel in Sweden a few years ago , and we got a voucher for a free stay at the hotel for the number of days the spa was out of order by our next visit of the hotel. Years ago in Japan the gym of the hotel could not be used due to a water leakage, so the management arranged a free use of the gym at a close hotel during the time the gym in our hotel was being repaired. We thought that the hotel could do some more to compensate its guests

Very good breakfast with a large number of choices, attentive and helpful staff. Staff was overall very helpful. The gym was incredibly well equipped. Close to the colonade, the museum and hiking trails. Good selection of various types of saunas (when the spa was working).

Stayed in April 2024

The pillows and the mattress, not comfortable

Conditions are really good and very, very clean. Food is diverse, fresh and very tasty.

Stayed in April 2024

music is too loud in the evening in the bar, impossible to talk at the tables.

cleanness, help from reception

Stayed in April 2024

Friendly staff, high quality and top selection of tasty dinner

Stayed in April 2024

The pool is too small for such a big hotel.

the room was nice and spotless. The food was excellent.

Stayed in March 2024

Pool was overcrowded

Friendly staff, nice locations near woods, nice facilities

Stayed in March 2024

Majority of meals include pork or are made of pork so this to be considered if you don't eat this meat. But there were always other alternatives.

The hotel is located right near the Colonnada, if you need to regualrly drink the spring waters it would take you 2 minutes to walk. The breakfast and dinner was very good, included veggie selection, hot meals, snacks, icecream and cakes. The service was quick and efficient. The spa procedures are accessible quickly, I presume that depends on the amount of people in the hotel. The sauna and pool are top, very clean. The fitness room were almost always empty and has a very good equipment.

Stayed in March 2024

One small thing. We were disturbed by a noise of some machinery (swimming pool?) going on at night, our room was on the 1st floor.

The breakfast and dinner buffet is very varied and well organized, the rooms are spacious and clean. The common areas are nice and all the staff who attended us were very friendly.

Stayed in February 2024

Dinner is till 8pm only (we got cold assortments due to late arrival). Breakfast is buffet style, very crowded and not much serviced (you can't get table service), all staff is busy with refilling the plates and collecting dirty ones. Check in was painfully slow - with passport copies needed, little English, by single receptionist only. Noise insulation is bad - you hear everyone walking and talking in corridors.

Spacious room, good location, rich and tasty breakfast in overall; bed comfort was great, as well as the room controls for temperature. Staff Ok, but English is a challenge. The truth is - this isn't a normal hotel, but rather a health sanatorium, with its rules and limitations..

Stayed in February 2024

It was a little bit difficult to find a way round a hotel, as the notices are sometimes confusing. For elder people who have problems with orientation it will be impossible to go alone to the restaurant or swimming-pool

Plenty of different food for each taste

Stayed in February 2024

Housekeeping could've been faster and beds weren't made.

Friendly, helpful staff, great food and excellent service.

Stayed in December 2023

N/À

Modern, well-maintained, clean

Stayed in December 2023

Food was excellent. Also dining is to be recommended. Friendly staff, convenient rooms.

Stayed in November 2023

Wi-Fi connection in the room

Breakfast is excellent, with big choice, nice service and good quality of food. Location of hotel is perfect.

Stayed in November 2023

Not so nice view from window.

Food was amazing.

Stayed in September 2023

Would be good to know that parking is not free and located in the city outside.

Good breakfast with good variety of meals offered.

Stayed in September 2023

Parking is available in a public garage nearby the hotel, you need to walk there for a few minutes but it was not really a problem. You can park in front of the hotel to deal with your luggage.

Very polite and helpful receptionist (blond lady) made us feel very welcome from the first moment. Hotel room was clean, well kept, beds were comfortable. Spacious wardrobe offered a lot of hangers and shelves. Breakfast was delicious, very good choice options, enough food even a few minutes before closing.

Stayed in July 2023

To the best of our hearing, the piano in the hotel lobby was not tuned properly.

My wife and I stayed at the hotel last year and this year. We took half-board. Last year, both breakfast and diners were excellent. But this year, they got even better. For example, fresh pineapples were always available. The variety and quality of the food was outstanding. The hotel has an impressive spa department. We noticed an improvement in the quality of the CO2 baths. This was the highest concentration of CO2 in natural water we've ever encountered. We had a spacios clean room with a balcony overlooking the forest. The hotel location is perfect. It is opposite the forest and just a couple of hundred meters from the colonnade. Staff is helpful and friendly. We really enjoyed our stay at this hotel and we are going to visit it again.

Stayed in September 2023

Very friendly staff that made our stay even more comfortable.

Stayed in June 2023

We really enjoyed our stay in this hotel. Great location close to colonnade, very nice, helpful and professional staff. Breakfast was absolutely amazing.. ❤️

Stayed in August 2023

The pool and saunas close at 9pm.

Excellent facilities, amazing breakfast and dinner and wonderful helpful staff. We asked for an air conditioned room with a balcony and since the hotel doesn’t have the combination, we were treated to their best air conditioned room which also included a jacuzzi and a sauna!

Stayed in August 2023

A fitness room could use some update, some basic equipment was missing, some machines didn´t work properly.

Quiet room, excellent breakfast and dinner choice, recent equipment in all of the facilities (wellness, pool, balneo clinic).

Stayed in August 2023