Krakovská 10, Prague, 110 00, Czech Republic
#138 of 567 hotels in Prague
Guests' ChoiceBased on 431 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
8.9
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 August 2023
Marion
United KingdomLovely room , good breakfast, staff very helpful excellent location
Stayed in July 2023
Reviewed: 5 August 2023
Andreas
DenmarkSuper clean, quiet room. Good location!
Stayed in August 2023
Reviewed: 4 August 2023
Michaela
United KingdomBreakfast was very good with a great range of foods but they ran out of granola on Sunday and it was still not replenished on Monday. Coffee sachets not replenished in the room after 2nd day. Incredibly minor points to be honest which did not impact the overall service of this hotel.
The location is perfect, tucked away on a quiet side street but very central. Perfect to see the city by foot but also very close to metro station. The room was large and comfortable. Staff were incredibly friendly and helpful. I would recommend this hotel whole heartedly.
Stayed in July 2023
Reviewed: 3 August 2023
Totland
NorwayVery sentral yet in a quiet street. The staff was very helpful. Very clean and delicate.
Stayed in August 2023
Reviewed: 2 August 2023
Matthew
United Kingdomnothing
Very happy with how comfortable, clean, modern and location
Stayed in August 2023
Reviewed: 1 August 2023
Sven
EstoniaBreakfast was not ideal. 1h before closing time some of goods run out and they did not have fill up.
Stayed in July 2023
Reviewed: 1 August 2023
Ian
AustraliaThe location in “new town” is slightly too far outside of the main tourist centre. - old town”…. 15 min walk. The breakfast whilst a large spread did not offer much healthy options and the scrambled egg seemed to be missing the eggs.
Lovely modern hotel with excellent large rooms and bathrooms. Being able to reserve a car park in the private garage is also a big bonus if required.
Stayed in August 2023
Reviewed: 31 July 2023
Petar
CroatiaPerfect location. very good breakfast.
Stayed in July 2023
Reviewed: 30 July 2023
Jasbinder
United KingdomBreakfast could be better. Sausages poor.
Clean. Central. Easily accessible. Great location.
Stayed in July 2023
Reviewed: 28 July 2023
Mervyn
United KingdomGreat location on a quiet street. Perfect for sleeping. Did not hear any noise at night at all. Breakfast was good.
Stayed in July 2023
Reviewed: 27 July 2023
Cathrin-anne
AustraliaClose to the Museum and train station. Room was very clean and comfortable.
Stayed in July 2023
Reviewed: 27 July 2023
Jay
United StatesWe did ask for a car service early in the morning but the person we told may have forgotten to put it in the notes. So at the last minute it felt like there was no communication or lack of it.
We really enjoyed the close proximity to the heart of Prague and where all the action is at. The staff was nice. The true award goes out to the cleaning staff. They kept the rooms nice and tidy for us during our 4 day stay and they even cleaned our laundry no charge. Good place.
Stayed in July 2023
Reviewed: 25 July 2023
Paul
AustraliaRoom was perfect, great breakfast lots of choice
Stayed in July 2023
Reviewed: 25 July 2023
Artur
Hong KongPerfect location a few steps away from Wenceslas square, close to old town, but on a quiet street.
Stayed in July 2023
Reviewed: 25 July 2023
Marian
Romania- For us the pillows were not comfortable, they are a bit too full of material .
+ The location of the hotel is a 10-15-minute walk from all major sights + The hotel is modern and very neat + The staff is of note 20, especially since we have an exceptional situation in which we found understanding from the staff without any problem + Very spacious and beautiful room + Excellent breakfast, varied and with a delicious espresso coffee
Stayed in July 2023
Reviewed: 24 July 2023
Nancy
United StatesSuggestions would be to not fill mini frig with products for sale, no decorative pillows/items that don't get washed between guests, hallway & shelves are wasted space, TV had issues, get regular coat hangers, 2 twins beds together not actual queen.
Soundproof, comfortable bed, clean, good location & great breakfast!
Stayed in July 2023
Reviewed: 21 July 2023
Helen
United KingdomBreakfast not wonderful but choice for everyone. More to do with our British taste than the hotel.
Great location, staff were great and very helpful Bathroom was beautiful too
Stayed in July 2023
Reviewed: 21 July 2023
Big
AustraliaSpacious, modern & clean room with excellent facilities. Very convenient location to the main square in city.
Stayed in July 2023
Reviewed: 20 July 2023
Karim
CanadaLack of room in reception, for sitting while waiting, Incline hill getting to the hotel
Could improve by adding an omelette station
Stayed in July 2023
Reviewed: 19 July 2023
Eduardo
BrazilAbsolutely nothing.
Oh, what a delightful adventure it was! I recently had the pleasure of spending four magnificent days in Prague, and my heart is still fluttering with excitement. Let me share my unforgettable experience with you, dear wanderers. First and foremost, the location! My charming abode was nestled conveniently close to the iconic Wenceslas Square, a bustling hub of culture and history. Yet, to my sheer delight, the surroundings were blissfully tranquil, allowing for peaceful nights of slumber. As I stepped into the refined atmosphere of my hotel, I was greeted by a warm, helpful staff eager to make my stay extraordinary. It was my engagement anniversary, so they prompt attended me with surprises. The air-conditioned room was a haven of comfort, with ample space to unwind after a day of exploring this captivating city. The attention to detail was remarkable, ensuring a seamless experience throughout. Ah, the breakfast! Each morning, I indulged in a sumptuous spread fit for royalty. A delightful array of options, including smoked salmon, was a delicious way to start my days of discovery. Prague's enchanting streets beckoned, and I ventured forth to uncover the city's treasures. The 24-hour reception was a reassuring touch, knowing that assistance was just a call away. Throughout my escapades, the hotel's strategic location allowed me to reach everything with ease, from historic landmarks to the chicest boutiques. My stay was, without a doubt, one of sheer delight and unforgettable memories. From the splendid surroundings to the attentive service, every moment was wrapped in magic. Prague, with its enchanting allure, is waiting to embrace you, just as it did me. A perfect harmony of splendor and serenity awaits, dear travelers. Embrace it with open arms and revel in the sheer magnificence of your stay.
Stayed in July 2023
Reviewed: 18 July 2023
Hlukhova
United KingdomThe shower unit was unstable
The location is excellent. All staff were polite. The room was cozy.
Stayed in July 2023
Reviewed: 14 July 2023
Daria
UkraineNothing. Everything was great.
The hotel is located near the central train station and near the one of the famous squares. The National Museum is 5 min by walk. The staff was very pleasant. There are a lot of restaurants in area, but we loved Trattoria that are right after the corner. Breakfast was delicious! Very modern rooms. There is a parking in hotel. You should book parking place. It costs 30 euro per day and it is private parking of this hotel.
Stayed in July 2023
Reviewed: 11 July 2023
Nikhil
Indiabreakfast
Scope to improve breakfast
Stayed in June 2023
Reviewed: 2 July 2023
Hilario
AustriaThe woman at reception was not welcoming. Needs a lesson on how to treat customers
Stayed in July 2023
Reviewed: 26 June 2023
Smyth
CanadaWe liked everything
Breakfast was good. Loved the fresh fruit and desserts the lattes were amazing. The staff is extremely attentive to the guests in the restaurant
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content