Krakovská 10, Prague, 110 00, Czech Republic
#136 of 566 hotels in Prague
Guests' ChoiceBased on 429 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
8.9
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Patricio
GermanyNothing!
all great!
Stayed in May 2024
Reviewed: 14 May 2024
Anita
United Kingdombreakfast was average
location was good
Stayed in May 2024
Reviewed: 11 May 2024
Amirmasoud
GermanyAn exceptional stay at this hotel in Prague! Impeccable service, elegant decor, and a prime location near all the city's attractions. The staff went above and beyond to ensure a memorable experience. Highly recommend for anyone visiting Prague!
Stayed in May 2024
Reviewed: 9 May 2024
Kelly
United StatesThe bed pillows could have been softer.
The breakfast was very good. The staff excellent. We appreciated the fact that the windows in our room actually opened. The heated floor and towel warmer made the updated and modern bathroom off the charts super!
Stayed in May 2024
Reviewed: 4 May 2024
Radu
RomaniaThe air conditioner in room 205 is making a little bit of noise 😂
This hotel positively conquered us, its central location, cleanliness, 4 star hotel with 5-star conditions, fresh and delicious food, parking. Beyond all this, the staff is outstanding in its entirety, from the cleaning staff, to the reception, to the waitresses. Two people worth noting, Olga and Valery, two girls who, through their warmth, respect, charisma and positive attitude, manage to make you feel as if you’ve known them for a lifetime. We send them a hug, this way! You two give even more color to this wonderful hotel!
Stayed in May 2024
Reviewed: 24 April 2024
Katrina
United KingdomFantastic hidden gem - excellent staff, service, rooms, breakfast and location. Absolutely exceeded expectations!
Stayed in April 2024
Reviewed: 12 April 2024
L'mose
GeorgiaEverything was on the top level
Stayed in April 2024
Reviewed: 4 April 2024
Mark
IrelandNothing
Everything
Stayed in March 2024
Reviewed: 2 April 2024
Arthur
United KingdomRooms difficult to ventilate. Strange oversize pillows.
Excellent accommodation with premier class fittings and fixtures close to centre up a quiet side street with private parking
Stayed in April 2024
Reviewed: 18 March 2024
András
HungaryFew lights were not working in the room.
Location is great, close to the city center. High security, police station is on the opposite site. Room and bathroom are quite big. Staff was really helpfull and kind.
Stayed in March 2024
Reviewed: 29 February 2024
Ioana
PortugalVery nice hotel ,clean and big size room and bathroom. The location was nearly the train station and nearly the old town .I will recommend it .
Stayed in February 2024
Reviewed: 5 February 2024
Siegfried
Austriaprobably the screaming colors and uncosy seats and benches in the breakfast room are a trademark : but to my old-fashioned taste, this is neither modern nor appropriate ...
Stayed in February 2024
Reviewed: 20 January 2024
Sham
CanadaBreakfast was served fresh and with lots of variety!
Stayed in December 2023
Reviewed: 16 January 2024
James
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 January 2024
Julija
LatviaEverything was great!
The room was pretty big and clean. Breakfast was amazing, one of the best I've ever had.
Stayed in December 2023
Reviewed: 30 December 2023
Dunky14
United KingdomThe Coffee on offer at the buffet breakfast wasn't to our liking, however the team did offer us coffee from a machine in the kitchen on one occasion, and this was amazing.
Amazing location in a lovely hotel, which was clean and well furnished. The staff couldn’t do enough for us and were friendly but professional throughout our stay.
Stayed in December 2023
Reviewed: 27 December 2023
Fernanda
NetherlandsWe liked everything, the hotel is located in a great area. everything was very clean, the room was large and very comfortable! We had a incredible experience in Prague and the breakfast was good!
Stayed in November 2023
Reviewed: 26 December 2023
Nauris
LatviaCoffe mugs in our room were dirty from previous visitors.
Spacious and comfortable room and bathroom. Hotel is located really close to City center (10min Walk) and public transport is also easy to reach.
Stayed in December 2023
Reviewed: 23 December 2023
Maria
GuatemalaN/A
The location was just amazing, really amazing design and comfort
Stayed in December 2023
Reviewed: 22 December 2023
Martin
Slovakianothing
Very good breakfast, clean & spacious rooms, nice staff
Stayed in December 2023
Reviewed: 14 December 2023
Hel2
CyprusThe pillows!
Everything was perfect. Exellent location.
Stayed in December 2023
Reviewed: 11 December 2023
Andrew
JerseyUpon arriving the front door was locked. You need your room key to activate the door lock. So a bell for new arrivals would be good.
We had booked a double room but, upon arriving, we’re delighted to get a free upgrade to a suite. Breakfast was excellent. Staff were helpful and pleasant. The taxi to the airport we booked via reception was a few minutes early. The location is excellent, 3 mins walk away from Wenceslaus Square. If we revisit Prague we may well use this hotel again.
Stayed in December 2023
Reviewed: 9 December 2023
Carlos
SwitzerlandNice breakfast, super comfortable bed, apartment was very big, great shower. In the middle of the city and staff very kind and helpful.
Stayed in November 2023
Reviewed: 9 December 2023
Thor
GermanyThey could do with better pillows if you ask me..and check the battery for the remote for the TV every now and then as ours was almost out of charge. Those little things that can become annoying ;)
Loved the location as I stayed in that area the last time I was in Praha. Nice lovey little hotel with spacious clean rooms and great housekeeping. In our case we had great breakfast included and would most certainly come back, thank you.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content