Mozartova 1/261, Prague, 150 00, Czech Republic
#296 of 572 hotels in Prague
Guests' ChoiceBased on 704 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 29 May 2023
Christi
United StatesIt was expensive for the location and room size.
The room is clean, bright, comfortable.
Stayed in May 2023
Reviewed: 16 May 2023
Paul
Romaniaa bit off-center from the historical part of the city, you have to use some kind of transportation or do 20-30 minutes walking
great value for money, quiet and clean room, nice staff at the front desk (we didn't test the breakfast)
Stayed in May 2023
Reviewed: 15 May 2023
Vijay
IndiaGreat location, very good facilities, ample parking and good breakfast, professional and helpful staff.
Stayed in May 2023
Reviewed: 8 May 2023
Girish
DenmarkTowels should be changed everyday.
I liked the breakfast and staffs are very friendly.
Stayed in May 2023
Reviewed: 8 May 2023
Youngmin
South KoreaStaff is very nice especially front desk, so kind and smart
Stayed in May 2023
Reviewed: 3 May 2023
Sanjay
IndiaRestaurant timings could be extended especially dinner time until 11pm
Many options in breakfast Clean rooms and good ambience
Stayed in April 2023
Reviewed: 3 May 2023
Ch
HungaryBecause it is a holiday season, there is no parking space in the hotel parking lot. So can park on the surrounding roads. The parking fee is 20 koron/hour. Calculate the parking fee easily at the parking machine and leave the receipt in the car.
Breakfast is normal. Don't expect anything special. The hotel room is clean and comfortable.Location is able to close to centruem by tram, 9 or 10 tram.
Stayed in May 2023
Reviewed: 3 May 2023
Kayode
United KingdomNot enough options
Needs improvement
Stayed in May 2023
Reviewed: 2 May 2023
David
United KingdomShower was a bit hit and miss. Sometimes was too hot or too cold and the temperature was not consistent.
Good location in an área with plenty of shops, restaurants and coffee shops. Very clean hotel, big comfortable beds.
Stayed in May 2023
Reviewed: 1 May 2023
Dhanesh
NetherlandsThe beds were not super comfortable but you can sleep. The air condition was slow but that might be because it was not that hot at our time. We stayed for 3nights and every day the breakfast was the same menu/options.
The Lift to NH Collections and the facilities are amazing. Also very clean and prompt service.
Stayed in April 2023
Reviewed: 18 April 2023
Rudolf
GermanyThe rooms are A/C equipped, but this time of the year the AC was not functioning, yet (=had to open the window to get colder air) Breakfast selection rather basic
The location is good if you like to use city public transportation
Stayed in April 2023
Reviewed: 13 April 2023
Ronja
United Kingdom- communication between staff didn't seem to work well, e.g. we requested robes and slippers both through the online concierge and at the reception desk but never received them - info between staff doesn't seem to be passed on, got 3 different answers when asking about the steam room/sauna and whether I need to give notice to use it, even after asking it wasn't always turned on - very hard to find actual information about the restaurant/facilities such as opening times (the sauna area had 3 different opening times displayed in different sources) and how to access them (you have to request the sauna/steamroom to be turned on 30 min prior) - we thought there was a swimming pool, because it was not clear which areas of the other NH hotel (NH collection) would be accessible to us through the sky lift
- Big, clean room with amenities ready to use including mini-fridge - location is great for shopping and taking public transport incl Airport transport, but also a good walking distance from the city - views from the sky lounge were amazing - breakfast was fantastic and had great choices - sauna/steamroom area is small, but great to use after a long day of sightseeing, gym was also well equipped - staff was polite and helpful - atm and money exchange available in house - Thai massages available which were amazing
Stayed in April 2023
Reviewed: 4 April 2023
Dinga
GermanyHowever, the sink was blocked for some reasons and the staffs didn’t care to notice it or do something about it.
The property is suitably located with great staffs. The bed was really comfortable and the hotel was really clean.
Stayed in April 2023
Reviewed: 29 March 2023
George
United KingdomPerhaps it was a little frustrating to the eye that there was no central lighting in the room - it was mostly smaller lamps attached to the bed which didn’t provide good lighting especially at night, but this is a minor thing, I loved my stay at NH Prague City. There was also a bit of a confusion with breakfast - I was told that Mon-Fri it’s 6.30am-11am but it’s only until 10am!:)
Everything - spacious clean rooms, great and friendly service, delicious wide-ranging breakfast, convenient location, easy to get to.
Stayed in March 2023
Reviewed: 25 March 2023
Kitty
GermanyThe street to enter the hotel, I passed through the stinky street under the bridge.
Stayed in March 2023
Reviewed: 15 March 2023
Muhammad
QatarNothing
Breakfast is good enough. Room facilities are good but not up to the mark of 4* Hotel.
Stayed in February 2023
Reviewed: 5 March 2023
Attila
HungaryCoffee is really really bad with the breakfast. You should clean your machine or buy something better... The corridor door is extremely laud when room is close by, next time I will specifically ask not to be to close to it. Buy bigger glasses for breakfast please, I go to the table with 8 of them...
Great location, clean, staff let us inbefore 15:00, so this was great. I made a mistake reserved for 1 only instead of 2 they correct it. Everything is just fine here as usual.
Stayed in March 2023
Reviewed: 1 March 2023
Esther
NetherlandsThe wifi was very slow
The staffs were very friendly and helpful. Service is excellent and the hotel very clean. Breakfast was amazing with a large selections. The room is very clean and the bed very comfortable . l will definitely stay there again. easy access to the city center from the hotel 5min walk
Stayed in February 2023
Reviewed: 28 February 2023
Zinaida
United KingdomVery nice hotel. It has all the essential facilities. The bed was big and comfortable. Very clean and warm
Stayed in February 2023
Reviewed: 24 February 2023
Lothar
GermanyVery expensive parking.
Good breakfast. Good Location. Friendly staff.
Stayed in February 2023
Reviewed: 30 January 2023
Egementhetraveller
FranceBreakfast was fine, staff is super helpful.
Stayed in January 2023
Reviewed: 14 January 2023
Rastislav
SlovakiaBreakfast
Stayed in December 2022
Reviewed: 2 January 2023
Silvian
RomaniaUnfortunately the parking was expensive 37euro/night. I had to park at the bus parking lot under the bridge. Location is far from the center but kinda reasonable (30 minutes by foot) Also because of New Year Eve the hotel was full so we need to wait for table at breakfast.
The bed was UNBELIEVABLE! I think it was at least 200 by 200 it hard to find something like this with a standard room.. Hot in the room, cozy, bathroom clean and big enough, everything at superlative.
Stayed in December 2022
Reviewed: 2 January 2023
Weichen
GermanyIt is slightly difficult to close the door, and in the room I can clearly hear people talking or walking in the corridor
The staffs are friendly and can speak English very well. The location is good, close to bus and metro stations, restaurants, and also a shopping mall.
Stayed in December 2022
Reviewed: 31 December 2022
Oscar
Swedenheating was extremely high, only option was to open windows to make room colder. it’s no easy to arrive by walking , specially if you have a baby stroller or disability
good and modern, the NH collection also good to have a drink
Stayed in December 2022
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