Českobratrská 18/1742, Ostrava, 70200, Czech Republic
#9 of 45 hotels in Ostrava
Guests' ChoiceBased on 243 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 13 May 2024
Elena
Czech RepublicNothing
Very nice hotel
Stayed in April 2024
Reviewed: 8 May 2024
Karol
PolandBed could be more comfortable as it was quite hard but it depends on what you like.
Perfect location, friendly staff, tasty breakfast, possibility to rent a bike
Stayed in May 2024
Reviewed: 7 May 2024
Jonathan
United KingdomVery central for sightseeing in the city. Exceptionally helpful English speaking staff.
Stayed in May 2024
Reviewed: 5 May 2024
Tomasz
PolandParking is really small and finding a place may be a challenge. The hotel charged us the wrong amount comparing to what was on a booking.com (we paid more). We noticed that and they gave us back the difference but even that we lost on the currency exchange.
Good place for sleep over when traveling. The apartment was spacious and with all the facilities. Relatively good breakfast.
Stayed in April 2024
Reviewed: 23 April 2024
Gennadii
Russiaparking was almost full
location is amazing
Stayed in March 2024
Reviewed: 16 April 2024
Alicja
PolandParking - quite small and not easy to find
Location Breakfast Cleanliness Comfort
Stayed in April 2024
Reviewed: 5 April 2024
Eeles
United KingdomThe parking can be tricky if the hotel is busy.
Location and the staff are great, the chef is excellent.
Stayed in April 2024
Reviewed: 25 March 2024
Jiří
Czech Republicthe big problems with parking in the hotel's parking lot devalued my opinion of the hotel
Stayed in March 2024
Reviewed: 13 March 2024
Eeles
United KingdomDifficult navigating around the local streets to get to the parking area.
Good city location with parking.
Stayed in March 2024
Reviewed: 12 March 2024
Almutaz
Icelandprobably free internet is a bit slower, and adding any English TV news channel may be better
staff is very helpful good housekeeping overall facility is perfect for a business stay
Stayed in March 2024
Reviewed: 22 February 2024
Katarina
Bosnia and HerzegovinaEverything was ok
Everything was ok
Stayed in January 2024
Reviewed: 11 February 2024
Givi
GeorgiaNo complimentary water, No toothbrush, No slippers, No both robe.
Nice room and location. Stuff is nice.
Stayed in February 2024
Reviewed: 23 January 2024
Kapecjr72
PolandZero
Rooms and breakfast. Best double bed i ever sleep on.;) respect.
Stayed in January 2024
Reviewed: 21 January 2024
Piotr
PolandNot possible to order food from kids menu if someone is not very hungry and is interested with smaller portions. It is very strange hotel policy. Other folks order regular portion by the way.
Helpful staff
Stayed in January 2024
Reviewed: 18 January 2024
Łukasz
PolandModern design of room. Comfortable beds. Nice and helpfull stuff. Close to city center.
Stayed in November 2023
Reviewed: 16 January 2024
Robert
United KingdomNothing to say here. All was better than expected
I have used several Mercure Hotels and tend to avoid them as I have never liked the. It was a pleasant surprise in this Mercure, staff friendly & helpful, comfortable and the food was excellent.
Stayed in January 2024
Reviewed: 15 January 2024
Neli
Czech Republicfacilities
good value for money and superb location
Stayed in December 2023
Reviewed: 3 January 2024
Yuen_
United KingdomGreat Mercure stay, airport express bus stops outside hotel. Central location. Good breakfast selection including prosecco every morning. Comfy room, hot shower. Kettle and handy fridge in room. Nice sauna and gym. Friendly staff. Restaurant was closed.
Stayed in January 2024
Reviewed: 30 December 2023
Tina
SloveniaNothing special, like I said, it's all right.
It was all right.
Stayed in December 2023
Reviewed: 11 December 2023
Pauly
United Kingdomn/a
lovely hotel and lovely staff, location is amazing aswell not to far from everything also only a 1hr 30 mins drive from poland if you fancy an adventure
Stayed in December 2023
Reviewed: 20 November 2023
David
Czech RepublicBar closing too early during weekend.
Stayed in November 2023
Reviewed: 9 November 2023
Glen
United KingdomRooms were nice and clean
Stayed in November 2023
Reviewed: 8 November 2023
Laura
BelgiumA very comfortable and spacious room, very kind staff, fantastic breakfast with an incredible choice. Absolutely recommend this hotel!
Stayed in November 2023
Reviewed: 27 October 2023
Jayna
United StatesIt was great!
The room was comfortable. Really comfortable.
Stayed in October 2023
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