The restaurant in the hotel doesn’t offer any vegan dishes and the vegetarian options are very limited. The prices in the restaurant are close to outrageous with an Aperol Spritz costing around 13,50 Euro and the food isn’t good enough to justify the pricing. It’s merely okay . But if you don’t feel like driving into the city it’s the only option you have. So if money isn’t an issue and you’re not a vegetarian I can recommend this place but otherwise I would suggest a different hotel closer to the town of Karlvory Vary

This property is located in an an isolated area with exceptional views. The staff are very friendly and speak English and German and are helpful in every way.

Stayed in May 2024

The location was very beautiful in the nature. If you are looking for peace and quiet and not too far from the city, this is a great spot. The staff were very friendly and they ensured that we had everything we needed. The breakfast was great and the rooms were clean. They also offered us a service called Bolt that was easy to get back and forth to the city.

Stayed in April 2024

Our stay was too short

Facility was spotless, staff were friendly and helpful, food was great!

Stayed in April 2024

Wellness was perfect

Stayed in March 2024

The shared balcony with a second room. I would at least add some separation for privacy. The breakfast buffet had only few options. It's true that you can order basically everything from the menu, but at least having some cheese, ham and pastries available at the buffet it would be nice.

Lovely hotel on a peaceful artificial lake; great spa; separate toilet with bidet; very good breakfast choice a la carte

Stayed in April 2024

Paid parking...that is a bit ridicoulos as there is no other opportunity to park. Also no EV charging.

Very good service (especially Metin took very good care of us), very good breakfast

Stayed in April 2024

We have been to several spa hotels in Czech Republic and so far this one was the best ! Great and high quality sauna and facilities :-)

Stayed in March 2024

free welcome water and not so many letters about check-in and breakfast couldn't cost 40 euros anyway guys

The view is amazing, the place is really calm, and a lot of nature around spa is really good and has a lot of options as well

Stayed in March 2024

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Awesome location, great rooms with also a great panoramic view. The personal is friendly, helpful and very obliging.

Stayed in February 2024

1. The hotel is far from the city (10 min). 2. Guests not allowed to use the hotel facilities (pools etc.) before the check-in or after check-out. We arrived in early flight and could not do anything until the check-in.

The hotel is very clean. There are a lot of pools and great breakfast.

Stayed in February 2024

Everything was perfect! Staff was extremely friendly and room was clean. Spa and wellness area weren’t crowded. Definitely we will be back!

Stayed in February 2024

Very modern, friendly hotel staff, booking the Wellness area privately for the evening is a great experience. Close to Karlsbad quiet and modern rooms

Stayed in February 2024

They are very friendly, it is very clean, the edge is very good

Stayed in February 2024

- The room wasn't cleaned once during our stay and was only attended after we asked it to be cleaned. - The service staff were not always consistent and clear in provided information and answers.

- Great Breakfast. - Amazing view from the window and balcony. - Excellent and diverse Spa facilities. - A quiet and relaxed hotel. - A cozy lobby and bar.

Stayed in December 2023

The lake outside was frozen :)))

Spent 5 days in Czech Republic, of which we wanted to travel for 2 night to Karlovy Vary. And after some researches, and after finding a good offer here on booking, we have booked two nights at Retro Resort. What a joy! Everything is spotless clean, staff is very helpful, SPA area very well equipped, breakfast is rather sensational. Smoked salmon and prosecco to start with. A Bolt ride from hotel to town center is around 10 Euros.

Stayed in January 2024

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Lovely location, good breakfast, wonderfull spa-zone

Stayed in December 2023

The food was excellent!!!!!

Stayed in December 2023

We had a great stay at this wonderful hotel that delights you with 5 stars. We return every autumn with great love because it is a real relaxation. Thank you to the entire team for all the hospitality they offered us throughout our stay.

Stayed in November 2023

Restaurant

Comfy room, nice wellness

Stayed in November 2023

very attractive stuff. always there to satisfy our meets, very well spoken, multilingual and extremely focus on customer satisfaction!

Stayed in November 2023

Our children selected this place to celebrate my birthday. They couldn't have found a better place. The hotel is truly amazing. The location, out of town and close to the river, is beautiful. Everything speaks RELAX. The views either from the restaurant or from the room, the pool, and the SPA set the environment for a great stay. The staff, especially Sonya and the General Manager are very welcoming, always there to help, and very hospitable. Upon reception, Sonya was ready to support our needs, she made sure that our room would be ready even if we arrived a little bit earlier and offered a welcome drink while we waited. She also provided an overview of the facilities and instructions on how to use the SPA. She gave us directions to town, where to park, and places to visit. The room is beyond expectations, spacious, with a view of the river, and spotless. King-size bed and a fully equipped bathroom. A safe also that will be part of another story :) We enjoyed the SPA. There are 5 different types of saunas, well-prepared, and clean: Jacuzzi and pool. Massage service is in place. Now the Safe story. We had such a wonderful time and felt so relaxed that even though we always checked the room to avoid leaving anything behind, on this occasion we left our passports. We realized upon arrival at the airport, 2 hours away. After the shocking find, we called the hotel and both reception and the general manager took immediate care of the incident. They found our passports, negotiated transport, and in less than 2 hours we had our passports back. Talking with the general manager, the quick support we received kept our holidays still on track. What could have been a nightmare was a quick fixable event thanks to them. Muchas gracias from Costa Rica.

Stayed in October 2023

Dinner quality was average

Very nice location, Very friendly staff , delicious breakfast and very good facilities in the hotel.

Stayed in October 2023

Nothing

Welcome by staff, comfy rooms and great turndown for 30th anniversary. Exceptional Service!

Stayed in October 2023

Breakfast could be better bread was hard and not good quality.

Comfort peace wellness

Stayed in October 2023