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Reviews of Spa Hotel Villa Smetana 4 stars

Krále Jiřího 7, Karlovy Vary, 360 01, Czech Republic

#26 of 93 hotels in Karlovy Vary

Guests' Choice

Review score

Based on 133 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Super special stay Thank you
    • Leisure trip
    • Solo traveller
    • Single Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    There were no tea and coffee facilities in the room . The food in the evening , although plentiful, was not as good as at breakfast.

    The lady on reception was especially warm and helpful , even though English wasn't her first language, and the slightly bald man in the restaurant was a lot of fun. The breakfasts were excellent with a wide variety of choice and I enjoyed trying things that I wouldn't have at home. The building is beautiful and I was lucky enough to get a room with a balcony that overlooked the cathedral The bed was very comfortable and the linens felt of a high quality

    Stayed in May 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Relax Package
    • Stayed 2 nights
    • Submitted via mobile

    No tea/coffee making facilities in the room (but not a major issue)

    What an absolute gem. Not really a place visited by Brits but wow it should be. Amazing hotel in a beautiful place. Staff were lovely. Hopefully will be able to visit again.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Super!
    • Leisure trip
    • Couple
    • Double Room - Annex Building
    • Stayed 2 nights

    Excelent breakfast, nice room, nice and quite location!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Excellent stay , highly recommend
    • Leisure trip
    • Family with young children
    • Suite - Annex Building
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Very quiet Location and close to the city center facilities , breakfast

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    A lovely spa stay in a wonderful city
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 4 nights
    • Submitted via mobile

    There could have been more vegetarian or even vegan options, and the vegetarian food (that was available every day to be fair) could have been more diverse.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    10
    Great relaxing stay
    • Leisure trip
    • Couple
    • Double or Twin Room with Relax Package
    • Stayed 4 nights

    The mattresses are too soft. The massage and pool made up for it, but they could have been firmer

    Great staff, very welcome and helpful. Beautiful villa, with nice and super cozy rooms. Simple but clean and relaxing saunas and pool. Breakfast and dinners were rich and delicious. We enjoyed our stay immensely. The villa is located near the park and the city center, not far from the bus station. Totally recommend visiting.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 1 night
    • Submitted via mobile

    Very nice building in calm location, comfortable, clean, nice wellness, friendly stuff, dog-friendly

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Good accomodation place
    • Leisure trip
    • Family with young children
    • Suite with Wellness Access
    • Stayed 5 nights
    • Submitted via mobile

    The connection between room and the spa area, because they were in different buildings. But it was not a major problem

    Everything was clean and perfect organised. The accomodation is situated in a quiet zone and it's close to every point of interest.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    8.0
    Our stay was relaxing and enjoyable but we wouldn’t stay again.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 3 nights
    • Submitted via mobile

    The spa area steam room didn’t produce much steam The breakfast was great for my boyfriend but I requested that they have oat milk for me ahead of time and they only supplied soy(which I am allergic to. The parking lot of the hotel had a broken drain cover that hit the bottom of our car and the buzzer to open the gate was broken so every time we want to take the car we had to make an extra trip downstairs to the lobby. The staff didn’t seem to worry about fixing the problem. The dining rooms are very out dated

    We liked the location and spa area.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Amazing place, very relaxing stay in beautiful Karlovy Vary.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 1 night

    Everything exceed our expectations. The only suggestion I could make is that the water on the pool could be warmer.

    The room was very clean and comfortable. The hotel is very nice, very well located in a beautifully mantained old villa. Breakfast was very good, with a wide variety of food to choose from. The spa, the pool and the sauna were amazing!!!. We had a great time and the only bad thing was that we couldnt stay longer. Staff was very kind and helpful.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    We had fantastic New-Years weekend and will probably come again.
    • Leisure trip
    • Group
    • Double or Twin Room with Relax Package
    • Stayed 2 nights

    Check-in process could have gone smoother.

    Fantastic breakfast menu. Delicious and with great selection. Nice, clean and comfy rooms. Great bathroom. Awesome location, just outside of city center (10 min on foot), very quiet. Good value for money.

    Stayed in January 2024

  • Reviewed: 7 December 2023

    8.0
    Nice place to stay Karlovy Vary
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 3 nights

    Water pressure in shower, pillows are big, swimming pool is small

    Location is superb, breakfast is OK, room is not big, but clean and comfortable. Very helpful and friendly personnel

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    very nice place. recommend
    • Leisure trip
    • Solo traveller
    • Special Offer - Single Room with Health Spa Package
    • Stayed 7 nights
    • Submitted via mobile

    everything is nice

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Relax Package
    • Stayed 4 nights

    We couldn't sleep that great, because you can hear everything is happening behind the windows and in hotel. You can here showers and if anyone upstairs flashing the restroom. Cold swimming pool, it says it is 27C, but honestly feels like 17C.

    It is a very nice hotel. Friendly stuff and delicious food. We had breakfasts and dinners, both were all you can eat. Spa is gorgeous. Great location, easy to get anywhere.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    10
    great vacation
    • Leisure trip
    • Couple
    • Double or Twin Room with Relax Package
    • Stayed 2 nights
    • Submitted via mobile

    unstable internet in the room on the 5th floor.

    very friendly staff. it was very clean. the restaurant has a variety of food.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 2 nights
    • Submitted via mobile

    The parking situation is not good. We arrived at the hotel and it was full. We had to park at the bus/train station. Also little bad smell in the bathroom (drain). But altogether this hotel is very nice.

    Nice hotel with access to the pool, sauna… located in the nice area of the town. Breakfast was lovely. It was self service in a Buffet as well as the dinner. Staff very nice.

    Stayed in October 2023

  • Reviewed: 6 August 2023

    8.0
    A pleasant stay and
    • Leisure trip
    • Couple
    • Double or Twin Room with Relax Package
    • Stayed 2 nights
    • Submitted via mobile

    The wellness area was a bit too small, hence too crowded at peak hours.

    Good breakfast and dinner. Friendly staff. Location on short walking distance of the old city.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 3 nights
    • Submitted via mobile

    The swimmingpool was on the colder side, but jacuzzi and sauna were good.

    Very friendly and accommodating staff, lovely old style building and good breakfast. The rooms were clean and comfortable. We even got an opportunity to charge our electric car on the property.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 2 nights
    • Submitted via mobile

    Parking

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Very pleasant stay
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 1 night

    Nothing.

    The staff was so nice and accommodating!! I made a mistake and have booked a day before our actual need of accommodation, but we have been given a room without a extra charge. We had a room with balcony and view over the town. It was spotless clean and comfortable. The breakfast block table had abundance of food for every taste. They offer Lunch and diner at very acceptable prices.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Worth every penny
    • Leisure trip
    • People with friends
    • Double or Twin Room with Relax Package
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was really clean. The spa is wonderful and super clean. The staff was super nice but especially the older gentleman on the reception ( he is usually there all day ) he was super helpful and really nice. The food was delicious 😋. over all I have nothing negative to say.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 2 nights

    Breakfast could be tiny better.

    The staff was extremely nice which I always appreciate. Very kind, smiling all the time and helpful. Nothing was a problem. The hotel itself was great but the staff makes it amazing. I recommend this place. Me and my husband would definitely come again.

    Stayed in May 2023

  • Reviewed: 20 May 2023

    9.0
    Pleasant and relaxing
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Wellness Access
    • Stayed 1 night
    • Submitted via mobile

    Very good and various breakfast. Kindly staff

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Relax Package
    • Stayed 2 nights
    • Submitted via mobile

    The only thing....pillows not really comfortable besides that everything else was excellent 👌

    We like the Wellness,Sauna and Whirlpool. Food was tasty(breakfast and dinner)rooms really clean. Perfect Location and beautiful place 😍. Definitely will come again.

    Stayed in May 2023

Showing 1 – 25

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