N/A

Quaint and clean.

Stayed in April 2024

I wish there was a bar area to hang out in in the evening. If people were in the lounge there was no where to get together with friends.

Breakfast was amazing! The staff were all very helpful.

Stayed in April 2024

Wonderful character building with well-appointed rooms. Fabulous breakfast, offering a spectacular view of Prague.

Stayed in April 2024

Location

Very classy We had a massage in the room for $80 Bat was excellent Restaurant for breakfast was excellent Service was exceptional

Stayed in April 2024

Excellent restaurant. Beautiful location.

Stayed in March 2024

Nothing!

From check in to check out and everything in between, this hotel delivered. Breakfast and the value of it was by far the best we’ve ever experienced at any hotel and we’ve travelled a lot!

Stayed in January 2024

Excellent location and quiet. Views from room and restaurant exceptional

Stayed in February 2024

No bar facility, we like a nightcap before bed ?

The. Breakfast was amazing !!!

Stayed in February 2024

Had a slight issue with our room on arrival (quite late). It couldn't be dealt with initially but once it was it was handled extremely well.

Great location. Friendly and helpful staff. Very comfortable rooms. A little haven.

Stayed in December 2023

Absolutely beautiful. Staff were superb especially David who made wonderful suggestions re restaurants & private tours. Beautifully decorated rooms.

Stayed in January 2024

Nothing, everything was amazing!

Everything was amazing, from staff to restaurant to the breakfast to turn down service to housekeeping, the list goes on and on. Zero complaints. It was refreshing to find a hotel that actually cares about the customers. We have traveled a lot (50 countries), and this was hands down one of my favorites! Keep up the excellent work, you guys. It definitely makes you stand out!

Stayed in January 2024

Nothing

Comfortable beds Cozy rooms Fruits and sweets

Stayed in January 2024

Exceptional service, unique rooms, excellent breakfast and restaurant, just all in all one of the best hotel stays I've ever enjoyed. From carrying bags up the street for us to arranging taxis and even making smiley face designs in the foam on our hot chocolate... supreme attention to detail and genuine hospitality.

Stayed in December 2023

I genuinely can't think of a thing to improve! A fantastic hotel.

From the point of arrival, through the whole of our stay, the Golden Well experience was exceptional! A delightfully individual hotel with small thoughtful touches in each of the rooms and all furnished with taste and elegance and with your comfort in mind. The food was divine and the staff from every department were friendly and gave us five star service at all times, often going above and beyond our expectations to ensure we had a wonderful stay. We would love to stay again!

Stayed in November 2023

Just a couple of things.... There is no real bar area in the winter as a terrace is not available. There is nowhere to sit comfortably before dinner or going out for the night, or when you return. The restaurant is lovely but not something you would want to do every night of your stay. Somewhere less formal and more relaxed to eat would be a bonus, as we needed taxis to eat elsewhere (the streets and pavements were very icy and dangerous for walking) and this meant booking ahead. Whilst the afternoon snacks available are lovely, we found that other guests blitzed them and occupied the only seats available, so it was necessary to go back to our room.

The breakfast is superb. The beds are comfortable. The bathroom is excellent. the little touches like fruit and cakes in the room are done very well and the snacks available at 4pm are also a bonus. The staff are charming and helpful

Stayed in December 2023

No complaints really, but the hotel is on a steep hill and takes some effort to climb from the nearest public transportation. It wasn't an issue for me and I enjoyed walking - just something to be aware of.

Great location. Excellent breakfast and spectacular view of the city from the restaurant. The business lounge was comfortable. The staff is friendly and helpful, and the attention to details is noticeable.

Stayed in November 2023

I wish the AC worked better. The AC wasn't powerful so the room remained a bit warm despite the AC being on.

Location was good, staff was very attentive and nice, and breakfast/afternoon reception were added bonuses.

Stayed in October 2023

we have to carry our luggage because the cars couldn't get to the entrance

Breakfast was opulent and the staff service was excellent!!

Stayed in October 2023

Excellent location - very romantic! Very friendly staff. Comfortable room. Superb views. Amazing breakfast and restaurant!

Stayed in October 2023

Our room was deluxe but didn't have much of a view - just rooftops and a spire in the distance. We would have liked to see more of Prague from our room.

Amazing breakfast with so much choice! Well cooked food everyday and a huge buffet to choose from. Plus smiling, efficient waiting staff, thank you so much!

Stayed in October 2023

Nothing

Location, staff, facilities...

Stayed in October 2023

My room, a deluxe double, was an attic with stairs inside at the entrance. It was not a big problem, but after walking around the city all day, it was a bit sad having to climb up the stairs after opening the door to relax in the room.

A beautiful building and area. Great breakfast, with a superb view of the city. Turndown service and a nighttime sweet delight put on a side table every night. Molton Brown amenities. Drink&snack time during the day.

Stayed in September 2023

Breakfast was amazing! Food selection, staff friendliness & morning views overlooking Lesser Town was perfect.

Stayed in September 2023

The hotel advertises a complimentary happy hour snack with wine, but these things go quicky at the start of the hour, and are not replenished once consumed.

Great location...5 minutes to Charles Bridge and close to everything in Old Town, yet far enough away from the crowds to enjoy a night's rest. Very accommodating staff.

Stayed in September 2023