Need to take some more care for facility such dirty soap tray and no hand towel. I couldn't find any employee so even I have question I cannot ask something. Wedding ceremony was not informed quite noisy till late night.

Good view with special experience

Stayed in April 2024

beautiful accommodation in the castle, nice garden, remote checking

Stayed in March 2024

There is no staff at all on site. The directions and information came from sms or bookings messages. They were understandable, but it was not so easy to find the room. When you come to a dark and empty castle (almost no other guests), it would be preferred to have a living reception, if it is graded as a 4 star accommodation. There is no restaurant or breakfast served.

The hotel is in an old renovated palace. You feel like in a museum, old paintings, furtniture etc. - in a positive way:) The rooms are very comfortable and clean, as expected from a 4 star hotel. An unique and nice experience.

Stayed in January 2024

Great value for money Amazing castle

Stayed in February 2024

One of the best not typical object I ever saw

Stayed in February 2024

Cash only

Very nice place, staff is pleasant and helpful. Rooms are clean

Stayed in July 2023

Hello,i still didnt receive the bill for the room that i asked for cca 5 times already.

Stayed in June 2023

We had to call when we came as there was nobody at the reception. We did the self check in based on telephone instructions and during our two nights stay we haven’t seen any staff there. We were hoping to have breakfast there as well but as we had nobody to arrange it with, we had to make other arrangements.

The castle is beautifully renovated and still contains a lot of historic pieces of furniture and facade. It has a lovely garden.

Stayed in June 2023

We did not have any problems with check-in and check-out, but lack of staff was somehow disturbing (we did not meet any person, everything was done through SMSs). It's hard to complain about it as everything worked, but it was a little bit weird. A second minus is not related to the place itself, but do not come here hungry :) there is no restaurant at the hotel, nor in the closest neighbourhood.

The room was spacious and clean. The bed was very comfortable, although - if you're very tall (over 2m), it is too short. The palace is beautifully renovated and it's nice to sleep in such a historic setting.

Stayed in June 2023

there was lack of staff, and had a problem to get into my room as I didnt receive any message saying which room I should stay in and where I should get the keys from. I had the feeling that the hotel was not done in 100%, as teh restaurant was closed.

I liked the stay very much, cozy bed, very soft towels, and this feeling that you are almost the only one in the whole castle

Stayed in May 2023

nothing

Historic

Stayed in May 2023

No food facilities in there.

Beautiful place and rooms, very kind staff.

Stayed in April 2023

Beautiful castle with all modern amenities, especially we were pleased with the comfortable bed. The territory is green and well-groomed. It is more convenient to get there by car. Parking in the yard is spacious.

Stayed in April 2023

Great stay!

Stayed in March 2023

every detail in this hotel has a soul, this place is very unique, clean, stylish, comfortable and with a very special atmosphere, it was magical experience to stay there

Stayed in February 2023

We had a different room than booked – ours was busy already when we came, so we had a room of the same type, but smaller. There are no people if you have any questions. Just a small note for those who are hungry: There is no food and no restaurants nearby, so you have to make a small trip in order to grab something to eat.

The place itself was very atmospheric. As we came, there was noone to meet us, it was in the evening but already dark, no noises, so it felt really like in a castle. We spent some time just looking at the smallest details of the old furniture and portraits in the common area. Calm and quiet, warm and nice, no people at all, no staff – it's just you and the castle.

Stayed in January 2023

I would suggest adding butter and mustard for the bread and sausages served at breakfast.

Beautiful historic place. Very well restored and equipped with modern amenities.

Stayed in September 2022

Wi fi

Location

Stayed in September 2022

Resaturated with love and care old castle, very beautiful place!

Stayed in August 2022

Location is interesting, garden is really beautiful, breakfast was ok.

Stayed in August 2022

Property had a beautiful landscape but gardens would needed to be better maintained and tailored to fully show its beauty. Also restaurant menu, and service is a lot to desired. Hot water in the rooms are just lukewarm.

Property was in the nice and remote location, however if you come in for the event in Ostrava then it is quite far from city center. Property has a lot of potential. Staff was friendly and welcoming upon arrival.

Stayed in May 2024

There was no Aircon except an old fan in an attic room - it was really hot. There was no kettle or any coffee making facilities or even water. No restaurant. No information or history on the castle in any brochure. There was a group of about 20 bikers/ hooligans booked onto the floor below us, who started a huge party at 00.00 am - middle of the night. My wife and I had to go down and threaten them with calling the police as our kids were woken up and quite afraid of the noise, shouting, cheering banging and loud music. It was totally horrendous.

Stayed in May 2024

Not only no breakfast but also even no morning coffee was available at the place which was not good as there are no cafes in the vicinity. There is the cafe at the site but they were preparing the wedding and said it is closed. There was about 2 people except us - I think that they could manage to prepare fo4 coffees.

Self check in and clear instructions in this respect

Stayed in April 2024

There was no hot water kettle, coffee maker & only bath liquid. No other toiletries.

The bed was comfortable and the room was quiet.

Stayed in March 2024