I was surprised by the service level, considering the hotel claims 4 stars. There is just one person at reception and we had 3 particular unpleasant experiences with him: - We had booked 5 rooms and arrived at the hotel at 1 pm, where the check-in is at 2 pm. He claimed that none of the 5 rooms is ready and refused to let us drop our luggages there. We left the luggage in the common room, so no big issue, but was a bit weird. - In the evening we had selected one restaurant for dinner and I asked the guy if he could call the restaurant and help us make a reservation. He said "we don't do that". - I asked for an iron and I was supposed to go down to reception to take it instead of someone bringing it to me. None of these is a deal breaker for me, but they don't suit a 4 star hotel.

The hotel is in a great area and is in a historical building, which really makes it a unique experience. The rooms are clean and the beds are very comfortable. The restaurant garden is amazing, even if unfortunately the weather was too cold for us to use. Definitely recommend!

Stayed in April 2024

This hotel is in the vary quiet area of different ambasie

All was very good. Nothing missed .

Stayed in March 2024

You can hear the neighbors. But luckily I only have them twice. Also I needed to keep windows closed because of the car and people noise in the nearby cafe.

The hotel is away from the touristic center yet in a close proximity to the center: 30 min walk through amazing Letna Park, 10-15 min walk to the metro and bus station. Very quiet and calm inside and outside.

Stayed in April 2024

I didn't like the fact that there was no Polish language despite the neighborhood also the parking place is a few minutes away

everything was fine location, clean in the room, good breakfast but small choice.I recommend the place

Stayed in March 2024

Rooms aren’t noise treated, you can occasionally hear from other rooms. Also the street noise can be a problem.

Amazing staff. Everyone was smiling at all time and super polite. Special shoutout to the receptionist Fadi. 👌🏻👌🏻 Very clean rooms. Beautiful and huge park right beside the hotel. You get 10% off the food in the restaurant if you’re a guest at the hotel and the food there was exceptional for the price.

Stayed in March 2024

The breakfast was great

Stayed in March 2024

Limited hotel parking and no EV charging

Comfy room, nice bathroom, good location

Stayed in February 2024

Very professional staff, clean and modern rooms

Stayed in February 2024

Nothing this time

Very nice hotel, big clean room and comfortable bed.

Stayed in January 2024

Great value for money. Very spacious room.

Stayed in December 2023

Friendly staff, tasty and fresh breakfast buffet with various options, comfy room and perfect location

Stayed in December 2023

All good, starting with the staff’s willingness to help (with tips on what we can visit, which means of transportation to use, even tickets if needed, we’ve also received a nice little map of the city), to the design of the room, to the tasty breakfast, to the surrounding area close to embassies and even a police station.. so as safe as it gets and really quiet :) we would definitely stay here again

Stayed in December 2023

A true business hotel.

Stayed in November 2023

Only slight downside is the location but it’s not too far, but overall a very good hotel, couldn’t fault it otherwise

Beds were very comfy. Lovely hotel

Stayed in December 2023

Sorry, nothing I can think of. Maybe the fact that we could only stay 1 night :D

Very kind and helpful staff, amazing service, clean, quiet, excelent location.

Stayed in December 2023

We have an amazing stay in the hotel. The staff was very friendly and supportive, especially Martin ( many thanks for your help with booking 1 more night in your hotel). We stayed in separate house with garden and it was like living in the country! Our child liked it greatly. Breakfast was good enough. It was clean. Teapot in the room so you can make tea and coffee capsule machine in the room. The staff even put water without gas, paying attention we have kid. Many thanks for treating us in this manner.

Stayed in December 2023

There is a gap under the door I saw before in cheap US hotels, you can hear hallway noise. Wooden parts of the hotel are creaking.

Super polite staff, great communication prior the arrival and during the stay, quick check-in and check-out. Clean room, comfy bed.

Stayed in November 2023

there is noisy restaurant on another side of road which opens till 00:00

everything was good, room was clean and they do cleaning everyday

Stayed in December 2023

-nothing to complain

-Clean and comfy room -Great breakfast -Helpful and very polite staff -We recieved a small gifts in the room (we found that really heart-warming, thank you!)

Stayed in December 2023

Nothing

Welcoming friendly staff, great room with everything you could possibly need. Extremely comfortable mattress. Good breakfast. Will certainly be back

Stayed in November 2023

Quiet

Stayed in November 2023

We didn't dislike anything particular. If we are talking improvement, common areas could be modernized (reception, breakfast room...) a bit but that is just personal taste!

A small and cosy hotel that was perfect for our first time in Prague. We were very well welcomed, were given good advice on how to discover the city. Breakfast was limited but efficient (and good) which we appreciated. No need to go over the top with choices if they are not good! The room was spacious, clean, the surroundings are calm. 8 minute walk to the metro, but easy to have a nice walk to the old town with beautiful sights.

Stayed in November 2023

I booked a room with the notification that I'm partially wheelchair bounded. At the day of arrival we received a phonecall that the street in front of the hotel was completely opened up and inaccessible. We had a good night rest and a very comfortable stay, although the construction workers were busy from approximately 8-17hrs. This was during the end of september 2023, so the work will probably be done by now. We were offered an room upgrade or a full refund for the inconvenience. The staff was very helpful with thinking along to find a suitable solution and they even helped carrying our luggage to/from our car. Still I wouldn't call the hotel wheelchair/rollator accessible: there's a high step at the entrance, the slope to the restaurant is very steep and the mobility aids (brackets etc.) weren't installed in the bathroom.

We received a free upgrade as there were some inconveniences during our stay as a result of the road construction in front of the hotel. It's a quiet neighborhood. The bed is very comfortable and the shower is nice and pleasant. The minibar and the restaurant are well priced. The room is provided with all the necessary amenities. The staff is very proactive, helpful and friendly. And last but not least: the breakfast is delicious and has a great variety. Even freshly baked waffles!

Stayed in September 2023

Everyone at the hotel is nice and helpful. The food is wonderful. And having a nice restaurant is an advantage.

Stayed in October 2023