staff

Stayed in May 2024

Lack of an automatic coffee machine

Very informal and friendly

Stayed in May 2024

Firstly it was lovely, and what I am saying is more of feedback to take in rather than me saying I didn’t like it. - The room we had could use here and there a bit of a refresh for example there is Marks on the wall that make it look a bit overused same as bigger holes in the bed frame - couch area we had was ok but felt a bit overused - Breakfast was until 11.30 we came at 10.30 and the buffet looked not so inviting anymore, some items just missing and wouldn’t be refilled. Although the waiters were super nice!! they could even be more attentive and actively approach one to make the Guest feel more welcome and seen throughout the whole stay.

Beautiful historic Bildung with lots of Charme. Location was absolutely amazing. Reception staff were super friendly. We loved the art, small accents, colours and the lighting concept. Feels almost like a boutique hotel. Hotel breakfast was yummy. Lovely room with a nice view. High ceiling, comfortable bed :)

Stayed in April 2024

Traditional classic feeling, very near to the site seeings and not far from central train station. My family liked the classic architecture of the hotel,. and many thanks to the hotel staff,they are so friendly, helpful and most of all the big smile on their face!

Stayed in April 2024

Unfortunately I did have one not nice experience, even very bad I would say, during check in too with the receptionist. While he was explaining me the Hotel and its setting a little, I asked him, because I missed it or he didn't even tell me yet, what actually my room number will be. The answer was "Its NNN. I also wrote it down here on this little card for you. I hope you can read." ... "I hope you can read" ?!? WTH. I never heard this or rather such an insult during the centuries I travel by now, staying in all different kind of settings from some back country Motels abroad up to 5+ star Hotels. So 25hours team: Being young and (considerable) hip, does not mean you show disrespect to whoever walks into your Hotel at all. This is not acceptable.

This Hotel is not the usual kind of Hotel in terms of interior and design indeed. I really loved the whole setting and they did put some very nice and interesting thoughts into it not to mention with a good eye for details. But it would blow such a whole review here to write it all down and one should see it for him or herself. The Hotel is located in the heart of so called Hafen City of Hamburg, a pretty new and still growing area of Hamburg and around 15 minutes ish walking distance from the "old" downtown away. I also loved the breakfast buffet, which is not the usual Hotel breakfast style, and the kitchen team does actually put some thoughts into it. Very nice. Overall the team appears to be very young and I was asked during check in, whether it is ok if they address me with "Du", so personal pronoun "you", which is a more informal way of addressing someone in Germany, like you're their buddy or so. Well, why not.

Stayed in March 2024

Young and very friendly Staff; Excellent Food

Stayed in March 2024

A bit far from the Center

Fancy building

Stayed in December 2023

All was fabulous. Nothing not to like....

Excellent location, large room, excellent breakfast, free minibar selection in room. Very friendly staff. Nothing not to like...

Stayed in February 2024

Took a shower and the water just got colder in the middle of it

The location is top, easy to get around. In walking distance from restaurants and attractions. Bed was comfortable. Rooms are of a good size and clean

Stayed in January 2024

We booked an extra large room, but the room layout was a bit convoluted, and some parts of the room were only dimly lit. The co-located bar is also cool, but a little too crowded.

Staff was extremely nice and helpful. The room was furnished in a fancy and modern style. Mini bar offered some nice and free amenities. Location is perfect, if you want to explore "Hafencity" and the "Landungsbrücken".

Stayed in December 2023

Breakfast buffet is large but not very high quality. Would be nice with room service and some space to store luggage in room - a closet etc

Huge room, quiet and great location

Stayed in November 2023

Room was the first one the first floor, close to door and elevator, smell of kitchen went through ventilation system, heavy garlic smell early in the morning not so yummy, cleaning staff neither changed the the used coffee pots nor put a refill, even after we have made a request at the reception, we had to ask for the information about business breakfast, glass doors to bathrooms not really practical (at least a second door for the toilet was there).

Very easy travel to hotel from airport (S-Bahn and U-Bahn) direct Stopp, friendly staff, design interior of hotel and room, restaurant NENI and breakfast buffet exceptional, location Speicherstadt with beautiful brick buildings, close to elbphilharmonie or Factory Hammerbrooklyn / Deichtorhallen, bike rental at other 25rhs hotel also very easy and only €5.- extra

Stayed in September 2023

Cool, contemporary hotel with great design. Lovely staff, open and helpful!

Stayed in September 2023

Stylish, spacious room. Great restaurant and bar. Staff very helpful

Stayed in September 2023

Beautiful space with incredible breakfast <3 Everything in the city is easily reachable on foot or public transport, the rooms and bathrooms are great - would instantly visit again. Each person from the staff was absolutely wonderful - thank you for a great weekend in hamburg!

Stayed in August 2023

Amazing design hotel: large, elegant room with a great attention to details. Amazing breakfast buffet.

Stayed in May 2023

n/a

beautiful room and comfortable bed

Stayed in April 2023

Was a bit of a maze. There are roadworks behind the hotel which make it very difficult to access the car park. It would have been much easier if the hotel had given guidance on how to access the car park.

Room was big, felt like a small studio apartment. they provided bowls, a bed and treats for our dog. The Neni restaurants at the 25 hours hotels are always fantastic.

Stayed in March 2023

€24 for breakfast is rather excessive, even though the breakfast buffet is very extensive and the food is of high quality.

Great location, friendly staff, comfortable beds, spacious bathroom. The conscious use of water is promoted, which is a plus, and the coffee&tea and minibar are nice gesture.

Stayed in January 2023

As it is a converted old building, although the rooms are modern, you need to take several different elevators or stairs to get from the reception to your room.

Upcoming part of town, directly across from the Maritime Museum. walking distance to town centre. Large underground parking. Great in-house restaurant (Neni).

Stayed in October 2022

everything good overall

excellent room and friendly staff

Stayed in October 2022

all fine

interesting place with nice flair

Stayed in October 2022

Pillows too soft:)

Stayed in September 2022

price was quite high… but this was due to a big exhibition in Hamburg… all Hotels had twice the price during this week…. a bit upsetting when you come just for leisure and have to pick the wrong week…

very stylish hotel. historical building, with big rooms, very stylish decorated. also great restaurant (NENI) and Bar inside the hotel

Stayed in September 2022