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  5. Reviews of a-partment • Köln - Schokoladenmuseum

Reviews of a-partment • Köln - Schokoladenmuseum

16 Holzgasse, Altstadt-Süd, 50676 Cologne, Germany

#226 of 253 Holiday rentals in Cologne

Guests' Choice

Review score

Based on 27 apartment reviews

5.2

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    6.1

  • Location

    8.5

  • Facilities

    5.6

  • Staff

    6.2

  • Value for money

    6.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 10 April 2024

    4.0
    Disappointing
    • Business trip
    • Group
    • Duplex Apartment
    • Stayed 7 nights

    WASH ROOM AND KITCHEN ITEMS, WINDOW SHADES

    location

    Stayed in March 2024

  • Reviewed: 28 August 2023

    5.0
    Great location but unacceptable bathroom/cleaning conditions
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 5 nights

    A-partment was dusty and the bathroom conditions were terrible as it the shower was leaking all over. Also, only three small towels were provided, simply not enough. Living room heaters were not working and window blinds didn't fully avoid sunlight in the morning. Very expensive for what it was. Also, all WiFi passwords given were not working at all.

    Great locattion, close to Koln downtown like heumarkt and transportation.

    Stayed in August 2023

  • Reviewed: 16 June 2023

    5.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The showerhead was broken but it’s fine

    A 10 min du centre ville

    Stayed in June 2023

  • Reviewed: 22 September 2021

    5.0
    Worth for a night stay
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Clogged sink, no shower gel (only a tiny piece of soap), leaking shower, confused welcome letters (there were 2 of them with different wifi connection instructions, one of which doesn't work), not great air conditioning, not the best room cleaning.

    Small kitchen with all needed stuff, nice interior

    Stayed in September 2021

  • Reviewed: 8 September 2021

    6.0
    Basic space close to many attractions.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    Parking near the apartment was expensive. Bathroom was very small and the shower leaked. Towels were tiny and limited.

    It was very close to the river and many of the attractions.

    Stayed in September 2021

  • Reviewed: 11 May 2024

    7.0
    Perfect for a group of young boys who just used the apartment for sleep.
    • People with friends
    • Duplex Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning

    Location

    Stayed in May 2024

  • Reviewed: 20 April 2024

    7.0
    Acceptable for value of Money
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Smell of somking from the next appartement The toilet door handles was broken, and my man Trapped in rhe WC

    Location

    Stayed in March 2024

  • Reviewed: 4 April 2024

    1.0
    Very very BAD
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    Bed was broken the matras was only foam en dirty old,using the shower the bathroom was full of water,we sleep 3nights on the floor

    No breakfast

    Stayed in April 2024

  • Reviewed: 31 March 2024

    3.0
    Poor accommodation, however good location and easy key collection. Would advise to avoid.
    • Leisure trip
    • Group
    • Duplex Apartment
    • Stayed 4 nights

    Cleanliness is poor (laminate floors were sticky). There was an old fridge still in the room completely full of mould (see attached pictures). Only hand towels are provided and they didn't inform us until after we had checked in that we should bring our own towels for having a shower. This is very poor given that the apartment is advertised internationally. The hand towels provided had yellow stains on (see pictures). The whole apartment building smelled strongly of smoke when you walked in (although there isn't a smell of smoke in the apartment itself) . This combined with the fact that various smoke alarms had been taken down and fire doors in the hallways were propped open mean it is a considerable fire risk. The shower cubicle leaks and then floods the bathroom floor unless you are extremely careful with the shower. Once the floor is flooded it is then difficult to dry it since they don't provide proper towels. Cutlery and plates etc were dirty, however again they don't provide sponges, so how are you supposed to clean them (although they did provide washing up liquid - suspect this was left by a previous guest as we bought and left some sponges there). Only one roll of toilet roll provided for 4 guests for 4 nights. There is a leak in the kitchen so this also starts flooding the floor - again difficult to dry without any towels. Also you have to sign a rental agreement (they send one email via booking.com in german so make sure you don't miss this). You have to provide this agreement 24hrs before arrival otherwise you can't check in. Kitchen tap all loose and corroded / limescale.

    The main positive about this apartment is the location. It is only 5 mins away from a tram / bus stop and around 15 mins into the city centre.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 5 nights
    • Submitted via mobile

    Good style Apartment, comfortable and practice. Perfect location.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    1.0
    Very poor
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    All, the interaction with the owner was bad, the place was not clean, hair in bathroom, no trash bin in the bathroom, dirty yellowish towels, dirty floor, the apartment house smelled like weed, there was no coffee machine, the fridge is installed in a wrong way that you can’t access the freezer, no mirror, not enough utensils, dirty boiler, and the cheep curtains are falling, the bathroom handle is broken. Not a good experience at all.

    Only the location

    Stayed in March 2024

  • Reviewed: 11 March 2024

    1.0
    Very poor
    • Business trip
    • Group
    • Standard Studio
    • Stayed 6 nights

    FURNITURE IS IN POOR SHAPE ,ITS VERY DIRTY,O CLEANLINESS

    LOCATION WAS GOOD

    Stayed in March 2024

  • Reviewed: 14 February 2024

    1.0
    not worth it; if u have a problem they’re not going to help with it, everything is old
    • Leisure trip
    • People with friends
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    Old lock resulted in getting locked out of property. Called the owner and no answer so we were in the corridor until 2 am. had to pay 150€ for a locksmith service to let us in, owner admits he saw the calls but didn’t call back and refuses to refund anything.

    location

    Stayed in February 2024

  • Reviewed: 15 December 2023

    7.0
    It was good than I expected
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We did not see any stuff

    Location

    Stayed in December 2023

  • Reviewed: 12 December 2023

    1.0
    Stay somewhere else!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    The apartment DOES NOT provide simple things such as towels, pillows or hairdryer, instead you have a hand towel and a piece of white sheet replacing what should be a pillow. Blankets were also dirty and the toilet seat was broken. The check-in process was a disaster. The day I made the reservation they asked me for some documents signed which we sent, in the same day, to the email provided. A few weeks later, and a few hours prior to check in, we receive a message stating they didn't receive anything and were unable to proceed with the check-in. And in this message they came up with a different email they informed the first time. Tried to call them but nobody speaks English which made the whole thing stressful. When they replied my message they were rude as they were doing me a HUGE favor but in reality they were just incompetents.

    The location and price is the only points in favor of this apartment.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    The location is excellent easy to reach anywhere
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 4 nights

    The shower curtain does not block all the water so the bathroom floor gets wet.

    The location is excellent easy to reach anywhere.

    Stayed in November 2023

  • Reviewed: 2 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Duplex Apartment
    • Stayed 2 nights

    Very confortable apartment. Spacious and in good location. The apartment was clean, it seemed new and had great views. Also the terrace was very pretty.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing..not even the hair dryer was working ..shower was faulty ..too pricey

    Location

    Stayed in May 2023

  • Reviewed: 22 December 2022

    10
    felt like a home
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    clean, organised, Cousy and relaxing. I would stay there every time I go.

    Stayed in December 2022

  • Reviewed: 30 October 2021

    9.0
    Amazing
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the shower was a little leaky, and the bathroom was small. but for it’s price it’s a amazing value.

    the location was perfect, the bed was very comfortable. the staff was very nice guiding us to our apartment. it was very clean, and the kitchen was great.

    Stayed in October 2021

  • Reviewed: 5 February 2024

    6.0
    Pleasant
    • Family with young children
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 2 August 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 24 April 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 14 November 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

Showing 1 – 25

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