Runde Str. 9, Mitte, 30161 Hannover, Germany
#92 of 144 hotels in Hannover
Guests' ChoiceBased on 550 hotel reviews
7.7Cleanliness
7.9
Comfort
7.9
Location
8.8
Facilities
7.7
Staff
8.3
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 December 2022
Fahad
Netherlandslocation
Stayed in December 2022
Reviewed: 10 October 2022
Wendy
United Kingdomvery spacious room and ensuite bathroom. Well equipped. Convenient for the railway station.
Stayed in September 2022
Reviewed: 19 September 2022
Mohammad
United Kingdomparking was not onsite and we had to pay for the parking 5 min walk from hotel
room was clean and spacious
Stayed in August 2022
Reviewed: 14 September 2022
Zsolt
HungaryBreakfast was poor.
Comfortable room, very close to the train station.
Stayed in August 2022
Reviewed: 14 September 2022
Khaled
United Arab EmiratesFriendly reception staff
Stayed in August 2022
Reviewed: 6 September 2022
Alina
UkraineRoom is but strange)) with plastic module bathroom like in ships))
Hotel has very good location, room is large and has 4 slipping places, the breakfast was excellent. Parking is nearby
Stayed in September 2022
Reviewed: 4 September 2022
Jude
United KingdomThe mini fridge wasn’t working. We were offered another room but we declined as we had already unpacked and were only staying for 4 nights. They offered to preserve our food at their fridge at the reception.
The location was superb; right at the heart of the city centre with all the shops close by. property was very quiet even though it was at the city centre. The level of privacy was really good. Room was very spacious for us as a family of 3 and really clean.
Stayed in August 2022
Reviewed: 31 August 2022
Melissa
United Statesthe from desk were a bit rude most of the time
great location
Stayed in August 2022
Reviewed: 30 August 2022
W
United KingdomGood location, quick check in , stuff helpful with parking.
Stayed in August 2022
Reviewed: 27 August 2022
Györgyi
HungaryThe accommodation was fine, although near the bus station, the room was surprisingly quiet. Walking distance from downtown, but you have to go through the train station or a very smelly tunnel. Parking was provided in a nearby car park at a discounted rate.
Stayed in August 2022
Reviewed: 24 August 2022
Barbara
Abkhazia, GeorgiaPeople In reception speaks English. Nice,Hotel, breakfast perfect,
Stayed in August 2022
Reviewed: 22 August 2022
Connie
Denmarknothing to dislike
spacious rooms clean
Stayed in August 2022
Reviewed: 20 August 2022
Ye
BelgiumNothing
Big room, bathroom with shower and bathtub. Good location near the train station, but quiet place.
Stayed in May 2022
Reviewed: 18 August 2022
Gastonsalg
GermanyThe breakfast is served from 8am on. Is that a new trend? I find this too late if a) you have an early flight to catch b) you are traveling with toddlers who wake up early. Also, they didn't serve bacon!
Good location, right next to the central train station and walking distance from the city center. All in all, a good option to spend a night or two in the city. Affordable, although not really _cheap_
Stayed in August 2022
Reviewed: 12 August 2022
Martina
Slovenialocation, breakfast, big room
Stayed in August 2022
Reviewed: 9 August 2022
Oleg
GermanyNothing.
Good location - very close to the main station and city center, but really quiet. Friendly staff. Large room. There is a small kettle and tee in the room. Free WiFi.
Stayed in July 2022
Reviewed: 6 August 2022
Avishai
LuxembourgThe whole day in the train 😉
Best location and a great pleace to stay when traveling with my family 😊
Stayed in August 2022
Reviewed: 3 August 2022
Artikoti
United KingdomI can say our room was little bit to much worn I can say, furniture was in a bad state, same as walls and all the things we had in the room was bit like overuse if you know what I mean.
Perfect location, close to the city centre and a train station, fantastic and very friendly staff. As always in Novotel hotels delicious breakfast, with plenty of food and great service.
Stayed in July 2022
Reviewed: 2 August 2022
Agata
United Kingdomcleaness, comfort, location
Stayed in August 2022
Reviewed: 31 July 2022
Christopher
Germanynot the hotels fault and it did not create any problems for us, but there were usually some junkies to walk by between the train station and hotel
excellent and comfortable rooms, kitchenette in room
Stayed in July 2022
Reviewed: 29 July 2022
Guy
United Kingdomnothing
central budget hotel with cheap parking nearby
Stayed in July 2022
Reviewed: 27 July 2022
Gedahli
Denmarklocation
Stayed in June 2022
Reviewed: 26 July 2022
Patrycja
United KingdomVery clean and comfortable
Stayed in July 2022
Reviewed: 23 July 2022
Brian
United KingdomRoom smelled of cigarettes smoke
Good room size and facilities
Stayed in July 2022
Reviewed: 20 July 2022
Dheeraj
Germanystaff at the reception, don’t smile, not welcoming and not interested in giving any extra information like restaurant hours or what available in the snack shop.
good air conditioning as we visited in peak summer. location was good as well.
Stayed in July 2022
Cochem, Germany
Leissigen, Switzerland
Rome, Italy
Wißmannsdorf, Germany
Dumbarton, UK
Hilchenbach, Germany
Vienna, Austria
Taitung City, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content