Osloer Strasse 3, Gallusviertel, 60327 Frankfurt/Main, Germany
#67 of 243 hotels in Frankfurt/Main
Guests' ChoiceBased on 546 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.6
Staff
8.4
Value for money
8.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 July 2023
Edit
EstoniaThe view was bad, but it could have been worse in Frankfurt. This city is not for viewshoppers, it is for business stays. Found some unknown pills from previous visitor on the bathroom floor :)
Near Messe, nice stay, good hosts, good wifi, perfect for business stay.
Stayed in June 2023
Reviewed: 29 July 2023
Robert
AustraliaWifi didn't work in the room and reception staff offered no solution.
Comfortable and well located
Stayed in July 2023
Reviewed: 23 July 2023
João
PortugalThe bathroom gets easily wet since there is no phisical barrier on the floor. Therefore, pay attention when you take showers.
really nice apartment hotel. When we entered we had a really nice view and the room was clean.
Stayed in July 2023
Reviewed: 21 July 2023
Leanne
IrelandBar/restaurant closed the whole time apart from breakfast . On tv in room gave menu for room service but did not do it
Very clean and great location
Stayed in July 2023
Reviewed: 19 July 2023
Saad
Saudi ArabiaThe Location
Stayed in July 2023
Reviewed: 18 July 2023
Faisal
Omanrequested for a parking at the time of booking and they confirmed the request. However, at the time of check in the front line staff initially told that all the parkings were reserved and provided a very small parking barely managed to fit in the car. However, it was resolved on the following day.
Excellent location next to the mall and well maintained with all the necessary facilities. Front staff were friendly and helpful. I would consider staying again in the same hotel in my next visit to Frankfurt.
Stayed in July 2023
Reviewed: 15 July 2023
Taghreed
KuwaitNothing
Quite room Good selection of breakfast
Stayed in July 2023
Reviewed: 14 July 2023
Catherine
United KingdomThe restaurant was closed but it was not indicated initially
Very nice studio well equipped. Good location near a shopping centre
Stayed in July 2023
Reviewed: 14 July 2023
Kefirlime
Hong KongThe room was very comfortable, spacious and clean. I enjoyed having a bit of space since my trip was for two weeks of intense work.
Stayed in July 2023
Reviewed: 10 July 2023
Tiina
FinlandThe location was bit too far from tourist attractions.
The room was very clean, spacious, comfortable and also quiet with full kitchen. The staff was friendly. Gluten free bread was at the breakfast on request.
Stayed in July 2023
Reviewed: 9 July 2023
Brigita
Lithuania-
Amazing view from the window, and the room was very spacious
Stayed in June 2023
Reviewed: 8 July 2023
Jaime
SingaporeIt was quite expensive for 1 night but that was also generally the price it seems for Berlin at the time.
The apartment was clean and large and comfortable. The property was conveniently located next to Skyline Plaza mall. The staff were very friendly and welcoming.
Stayed in June 2023
Reviewed: 8 July 2023
Husam
KuwaitThe cleaning lady on 6/7 floor 5 was very bad and rude to us and did not clean the apartment on the same day
Awesome reception staff
Stayed in July 2023
Reviewed: 7 July 2023
Maria
SingaporeMoved a bed to the wall and was disgusted to see the huge amount of dirt and used/dropped articles under the bed. Kids played behind curtains and there was a layer of dirt in the windows. Clearly they only clean in the most visible places. Furniture had so many stains and appeared well used despite a fairly modern design. No dishwashing or laundry soap provided which was less convenient to use the room facilities.
Spacious rooms, 2 bathrooms, kitchen and washer/dryer
Stayed in July 2023
Reviewed: 4 July 2023
Abdelrahim
United Arab EmiratesThe location around the hotel
Good for family
Stayed in June 2023
Reviewed: 27 June 2023
Jeremy
AustraliaIt turns out that the area around Frankfurt central station is really, really rough. We arrived by train and walked to the apartment, which was educational - but once you know that, you can come and go by using the metro station at Festhalle, and avoid the bad bits.
The apartment was good, and the place lived up to the online photos. We'd arranged to drop our luggage off early, and that went well.
Stayed in May 2023
Reviewed: 25 June 2023
Sally
TaiwanThe check-in experience is very unpleasant. The front-desk guy seemed reckless and dull, helpless. And the check-in process took so long, even though we had already pre-paid everything on Booking.com.
1. The location is quite good, 5 minutes walk to the Messe underground station where the Conference center is, and Adina is just next to Skyline Plaza has a supermarket and Starbucks, etc. 2. The apartment suite is cozy and spacey, with a well-equipped kitchen that has 2 electro-stoves, a microwave, and an oven, plus laundry. 3. The parking guy is very nice and helpful.
Stayed in June 2023
Reviewed: 25 June 2023
Anna
AustraliaThe location is out of the city hub.
Great family rooms. Excellent range of breakfast.
Stayed in June 2023
Reviewed: 24 June 2023
Edit
EstoniaRoom was good and clean, fast wifi, good sound proof windows with blinds.
Stayed in June 2023
Reviewed: 5 June 2023
Wright
AustraliaThe room information stated the restaurant was open for dinner and room service. We planned to utilise it one night but had to go out quite late with kids to find dinner. The hotel information on the television system needs to be updated.
Stayed in June 2023
Reviewed: 4 June 2023
Aisha
South AfricaThe breakfast options were poor. But overall I would come again.
Stayed in May 2023
Reviewed: 2 June 2023
Ann-marie
GermanyGreat location for concert at Messehalle. Very helpful staff, especially at breakfast which was also great. Lots of choice. Would definitely come again.
Stayed in May 2023
Reviewed: 22 May 2023
Alice
AustraliaNil
good facilities, close to shopping center, 10 mins walk to train station, staff are friendly and helpful
Stayed in May 2023
Reviewed: 11 May 2023
Roger
GermanyYou are not allowed to connect a HDMI cable to the TV. Theoretically, you could stream from you PC through the TV menus, but this function did not work at all. The staff were not very helpful at all. They did not seem open to suggestions about how to satisfy both their needs (less broken TVs) and my needs (being able to stream content from my Windows PC).
The rooms are comfortable and large. You also have a kitchen and a wash machine, both of which are really helpful. The location is very convenient - close to the main train station and right next to a large shopping center. The next tram is located five minutes away and takes you to another main part of town.
Stayed in May 2023
Reviewed: 10 May 2023
Tasneem
South AfricaI arrived about two hours before check-in. Other establishments are usually flexible and allow an early check-in. Adina requested an early check-in fee. I understand the charge if a guest wants to check in, for example at 08:00 as opposed to at 15:00. However, if the room is available, a charge for an extra hour or two for a guest that is staying for weeks seems petty.
I stayed at Adina for just over two weeks. The apartment has all the amenities you require for a medium-term stay. I appreciated that the room was cleaned daily, and the cleaning staff were always friendly and willing to assist. The location is excellent - close to the U-Bahn and next to a shopping mall for groceries and food.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content