Kaiserallee 91, 76185 Karlsruhe, Germany
#37 of 57 hotels in Karlsruhe
Guests' ChoiceBased on 110 hotel reviews
7.7Cleanliness
8.2
Comfort
8.0
Location
8.4
Facilities
7.9
Staff
8.8
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 29 May 2024
Ltean
United KingdomIt was hard to check in because German is not my mother tongue. One has to.check in with using a phone and this was complicated.
Powerful water pressure luxury and comfortable bed.
Stayed in May 2024
Reviewed: 16 April 2024
Antonio
United KingdomVery comfortable, very good value.
Stayed in April 2024
Reviewed: 18 March 2024
Jose
FrancePerhaps instructions for late check-in could be a little better.
Breakfast was nice. Receptionist and the lady in charge of breakfast were super helpful
Stayed in March 2024
Reviewed: 25 January 2024
Oliver
Germanyroom was toward street and tram. sleeping with open windows was too noisy No heating in the bathroom
size of the room
Stayed in January 2024
Reviewed: 23 September 2023
Biagetti
GermanyVery nice and clean. Modern room. Street is very loud, but you can ask for quiet rooms before booking.
Stayed in September 2023
Reviewed: 7 August 2023
Terje
NorwayA bit hard to locate.
This was a positive experience. Nice room, clean and tidy. Great customer service. Would definitely stay again.
Stayed in August 2023
Reviewed: 22 July 2023
Markus
GermanyVery good connection to public transport, only few stops from the main train station. An underground car park is also available. The hotel is modernly furnished, stylistically consistent and the staff is very friendly.
Stayed in July 2023
Reviewed: 22 June 2023
Melanie
GermanyThe check-in was "unconventional". We had to call a phone number to check-in and had a person from a different hotel answer the phone. They then told me we didn't have a reservation - as a joke as it turns out. I promptly hung up the phone because I thought I had dialled the wrong number. Fortunately they called back quickly and cleared up our confusion. Because we checked in via phone, we couldn't get a second card that evening and forgot to ask about breakfast. The room was not the cleanest I`ve ever been to, but it wasn't bad.
The staff on-site in the hotel were very friendly and helpful and seemed to work hard to make the guests happy. The lobby and the rooms was furnished and decorated tastefully. The breakfast was good and offered a large variety of foods and drinks. Check-out was easy. The hotel can be reached easily via public transport from the central station.
Stayed in June 2023
Reviewed: 23 May 2023
Dávid
HungarySauna is not for everyone.
Stayed in May 2023
Reviewed: 11 May 2023
Gregor
GermanyThe room was heavily perfumed, hardly bearable. Other rooms were not perfumed, apprently. Due to time constraints I could not bring this up to the staff. I assume the room was used with smoking permitted before.
The room had nice decor, looked modern and a specious bathroom with shower. Breakfast was good, but a bit overpriced for the selection offered.
Stayed in April 2023
Reviewed: 21 March 2023
Vanda
United KingdomThe new shower is open fully on one side and water is splashed into the rest of the bathroom when one is showering. The new sink is too small. There is no shelf/room to keep your toothbrush and other toiletries on. Our bedsheet had a stain.
We liked the size of the room and the bed. We also liked the room as it had a balcony and was facing the garden.
Stayed in March 2023
Reviewed: 13 March 2023
Claudia
NetherlandsQuiet small city hotel, very convenient to go into town, perfect. heck in and check out
Stayed in March 2023
Reviewed: 10 March 2023
Richard
United Kingdomwarm and very clean. Not standard hotel. Boutique.
Stayed in March 2023
Reviewed: 8 January 2023
Olegs
SwedenThere was little problem with parking. In the garage were renovating works ongoing.
Friendly personnel. Hotel is located in quite place.
Stayed in December 2022
Reviewed: 3 October 2022
Josi
GermanyThere were renovations going on in some of the guest rooms. Twice I had to call because it was too loud to take a noon nap, there was drilling from the left side and hammering on top of the room. My complaint was, however, immediately considered and the noise stopped.
Staff was very friendly and professional. The overall design of the hotel is quite nice. Location is excellent. Breakfast is great.
Stayed in September 2022
Reviewed: 31 August 2022
Annukka
FinlandIt was very hot and the hotel does not have any aircon. My room was facing the main street, so the tram kept passing by regularly. There is also a hotel nearby so all the emergency vehicles were speeding with their sirens on throughout the night. The notice was not a problem when I kept the windows closed. But that meant that I had to sleep in a very very hot room. I asked if I could at least get a fan the person downstairs promised to check it out but I am not sure if she actually understood my question. Anyway, because of the hot room, I was not able to sleep very well. I was expecting that with this price you would already get some sort of cooling system for your room, but I was wrong.
The room was spacious enough for one. It was also very clean and nicely decorated. The bed was comfortable and the linen was of good quality.
Stayed in August 2022
Reviewed: 25 August 2022
Alexis
GermanyThe room was on the street side, which became loud after around 7:00 in the morning. In the summer, the room gets hot and you have to open the windows, which unfortunately increases loudness.
Central location without being loud at night. The staff was friendly. It is nice to stay in a small hotel that does not feel so compact.
Stayed in July 2022
Reviewed: 31 July 2022
Sandra
GermanyBeautiful interior design.
Stayed in July 2022
Reviewed: 22 July 2022
Zhaopeng
NetherlandsThe rest room should install Air- condition or at least provide a fan
Good breakfast
Stayed in July 2022
Reviewed: 15 July 2022
Vanda
United KingdomThere is a very little variation in the breakfast offer from day to day, but this is, I guess, mitigated by the sufficiently wide variety of food one can select from.
We really liked the room with the garden view and balkony. The bed was very comfortable. We also had a small fridge which was very handy in the warm weather.
Stayed in July 2022
Reviewed: 1 June 2022
Yana
AustriaI feel that more should be done with towels ,as they look awful and my hear dryer was not working .It was not perfectly cleaned also.Hear and dust in bathroom .
Location and very nice room ideas ,friendly staff,breakfast was has not really a big choice but was nice.
Stayed in June 2022
Reviewed: 17 May 2022
Xenia
Germanyroom towards the street a bit noisy, dust didn’t seem to be wiped, the attitude given by the head cleaning lady when asking to have fitted sheet changed
Nice interior, easy to find, easy access, quick reaction when asking to have fitted sheet changed
Stayed in May 2022
Reviewed: 5 April 2022
Jose
FranceInternet went off for one day- Saturday, we reported it and it wasnt fixed till next day, not great if you have online work to do.
Breakfast, location, very quiet
Stayed in April 2022
Reviewed: 11 December 2021
Ιλίσια7
GreeceRooms have no fridge inside, and they lack some additional lighting, sheets and better covers.
The service was good, friendly and helpful. Regarding the room, the matress was good, the bathroom as well, and in general the hotel has a new and modern decoration.
Stayed in December 2021
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