Breitenweg 7-9, 67435 Neustadt an der Weinstraße, Germany
#11 of 16 hotels in Neustadt an der Weinstraße
Guests' ChoiceBased on 31 hotel reviews
8.1Cleanliness
8.8
Comfort
8.2
Location
8.2
Facilities
8.0
Staff
9.2
Value for money
8.1
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 January 2024
Daniel
Hong KongThe room had a bit of damp feeling and perhaps another pillow would have been nice.
For a 1 night trip to the area it was okay. Nice staff and good breakfast. The room was a bit dated, but spacious.
Stayed in December 2023
Reviewed: 21 September 2023
Sarah
United KingdomI had a big case to get up the stairs (but it's my fault for bringing an unwieldy case! WiFi was a little intermittent in the room but great in the communal area!
Fantastic breakfast - loved all the German food while we were there. Great location for the Wine University and there was a couple of lovely places to eat at nearby with great wine! I loved the room you could use as a communal area with the drinks honesty box.
Stayed in July 2023
Reviewed: 24 July 2023
Karry
United StatesBeds were a bit too firm for my liking. Like most of Germany, the hotel is not very disability-friendly.
Great customer care. Quaint area and cute hotel. Breakfast was yummy and had lots of options. Free parking, but some was down the road (less than a block). Rooms had air conditioning!!!
Stayed in July 2023
Reviewed: 20 July 2023
Sarah
United KingdomIt was a little bit dated but it was extremely clean.
Very close to where we needed to be for a conference but the location was also beautiful! Breakfast was great - lots of choice and there was a nice area to relax in in the evening. The hosts were very friendly and patient with my terrible German.
Stayed in July 2023
Reviewed: 21 March 2023
Richard
United KingdomLate arrival
Room. Breakfast. Staff.
Stayed in March 2023
Reviewed: 3 March 2023
Dragana
SwitzerlandI prefer a bit warmer blankets considering the fact that this winter everybody are trying to save some energy and do not heat the rooms enough. The stuff was very nice, but also looked very complicated to solve some simple problems.
Comfortable and clean room. I was there only one night and I feel it costs exactly what it offers. It was also quit and I felt nice in the room.
Stayed in February 2023
Reviewed: 1 August 2023
Fredrik
SwedenNo refrigerator, no key for safety box, no coffee or water in room
Staff
Stayed in July 2023
Reviewed: 18 August 2022
Peter
Italynothing
lovely staff and nice room
Stayed in August 2022
Reviewed: 23 April 2022
Daniel
United Statescute and comfortable. charming area
Stayed in April 2022
Reviewed: 9 September 2021
Wouter
United KingdomGreat selection and choice of food in the morning.
Stayed in August 2021
Reviewed: 31 August 2021
Olaf
NetherlandsVery noisy room (room 32), with people, from what I saw employees, slamming the frontdoor just beneath us in the morning from 7.00 hrs every few instances. Room was on a busy and noisy street too. One roller shutter wasn't working, which could have shut the street noise out.
Friendly and helpful desk employees and clean room. Clean and large bathroom. Breakfast was okay, not exceptional, but a bit pricy. Coffee in abundance. A selfservice bar available in the main building.
Stayed in August 2021
Reviewed: 9 August 2021
Anonymous
GermanyThe beds are really uncomfortable as the two single mattresses we had are very soft and extremely bouncy. Even sitting on the edge of the bed felt uncomfortable, imagine sleeping. Unfortunately, that was not the worst. Our room had an incredibly bad smell of sweat, humidity and mold in it. Imagine a football locker room after a match where all players wore sweat drenched which were lying in a plastic bag for a week while still wet. The smell got onto all our clothes and when we got home we had to wash everything, even the clean clothes and put out our bag to air for two days. It wasn't smelly in the bathroom, just in the room and in the hallway in front of the room. Also, the WiFi is pretty bad unless you are in the area of the reception. I can't recommend this place to anyone and it's not worth 112e a night for me
The staff is very friendly and the location is easily accessible by car or public transport. The train station is just a few minutes away, there's a Rewe with a bakery in the vicinity.
Stayed in August 2021
Reviewed: 26 May 2024
Nick
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 25 March 2024
Gordon
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: 12 October 2023
Flavia
SwitzerlandThere are no comments available for this review
Stayed in September 2023
Reviewed: 26 July 2023
Craigwood
IrelandThere are no comments available for this review
Stayed in June 2023
Reviewed: 21 November 2022
Andreas
GermanyThere are no comments available for this review
Stayed in September 2022
Reviewed: 17 August 2022
Krecic
GermanyThere are no comments available for this review
Stayed in August 2022
Reviewed: 16 June 2022
Igor
GermanyThere are no comments available for this review
Stayed in June 2022
Reviewed: 4 September 2021
Christian
SwitzerlandThere are no comments available for this review
Stayed in August 2021
Reviewed: 24 August 2021
Adriana
GermanyThere are no comments available for this review
Stayed in August 2021
Reviewed: 10 June 2021
Iris
GermanyThere are no comments available for this review
Stayed in June 2021
Reviewed: 12 April 2024
Robin
GermanyThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 March 2024
Huang
GermanyThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Townsville, Australia
Fischbach-lès-Clervaux, Luxembourg
Bordeaux-Saint-Clair, France
Domme, France
San José, Costa Rica
Mandāwa, India
Lennox Head, Australia
Dublin, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content