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  5. Reviews of Altstadt Hotel

Reviews of Altstadt Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Dortustraße 9/10, Innenstadt, 14467 Potsdam, Germany

#22 of 29 hotels in Potsdam

Guests' Choice

Review score

Based on 95 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    9.5

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, good breakfast, clean, comfortable rooms.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Perfect location, staff great but for the price the rooms could do with a big of TLC.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Top floor room very warm, no air con, no lift. Room was a bit tatty.

    Breakfast okay. Nothing special.

    Stayed in May 2024

  • Reviewed: 12 January 2024

    8.0
    Thank you for a pleasant stay!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The rooms are close together and while we didn't hear our neighbors, we could hear those out in the halls. It wasn't too loud and we still enjoyed our time, but it made us worry about being heard as well. The bathroom was clean, but the soap dispenser wasn't working. Little things like this. Otherwise, I had a great visit. Thank you very much!

    The room and bathroom were clean and comfortable. Although my sister and I stayed only for one night, it was a great central location for us to stay during our short trip to Potsdam. It is centrally located and there were great shops and restaurants nearby. The hotel staff were very friendly and helpful. We also enjoyed the breakfast that was provided. We had a comfortable stay here and I would recommend it to visitors to Potsdam.

    Stayed in January 2024

  • Reviewed: 22 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Duvet too small and a bit thin, and there was no blanket available in the wardrobe if cold

    Cleanliness, location, spacious room and that the breakfast was included. There was even a kettle, which I was very pleased about.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Charming retreat, cosy and perfectly blending into the historic city center
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathtub faucet a bit challenging to handle

    Location, flair and atmosphere, great restaurant adjacent

    Stayed in December 2023

  • Reviewed: 11 October 2023

    7.0
    Great location in Potsdam
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No lift. Request a lower level room if you have issues with stairs. We are over 70 years old there were about 50 stair steps to our bedroom/bathroom level.

    Great location. Our room was clean and modern. Nice breakfast. Limited parking in rear. Attached restaurant.

    Stayed in September 2023

  • Reviewed: 12 August 2023

    8.0
    Lovely time, lovely staff :)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was all pretty great:)

    Very nice modern bathroom. Great breakfast, and a lovely staff 😁

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Liked everything.

    Great location. No frills, but practical, recently renovated interior of the room, and very clean. The breakfast was excellent, and could be enjoyed at the terras outside. The hotel also has a small parking.

    Stayed in June 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Business trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The room is unexpectedly big and the bathroom is exceptional

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Good comfortable hotel old town
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive parking, 3 euro per hour, between 8 till 20 hours

    Right in centrum old town

    Stayed in June 2023

  • Reviewed: 16 June 2023

    8.0
    Not luxurious, but clean and friendly. Great value for money in the middle of Potsdam.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    There is no lift, so be prepared to carry your cases up a couple of flights of stairs! Breakfast was good (two types of eggs, various breads, cold meat and cheese) but I'd have like some fresh fruit options.

    The location in the middle of Potsdam is very good, and the price compares extremely well with other hotels in the area. Friendly staff on reception.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    Excellent hotel, would definitely recommend.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing.

    the rooms were large, light and clean. The staff were very friendly and helpful.

    Stayed in May 2023

  • Reviewed: 10 March 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No lift. Tv only local.

    Clean, comfortable, and friendly. Breakfast was very good, although slightly limited.

    Stayed in March 2023

  • Reviewed: 17 December 2022

    9.0
    Great Little Find
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    At breakfast you had to get everything yourself. There was no real contact with the staff in the morning. Most places have someone at least getting you a hot drink.

    The situation was fantastic. Very easy to wander to all the sites and shops and the Christmas Market. Lunchtime food in the attached steak house was delicious and good value.

    Stayed in December 2022

  • Reviewed: 12 October 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The bathroom is new, but some individual components are old, such as the shower head. This was very small and did not really provide a stream of water, as it was completely filled up with chalk. It might be worth replacing it. It was very obvious it was chosen to save water usage, but the pressure in the pipes is too high for such a small shower head. The floor of the shower was also in need of a deep clean. Also, staying as one person in the room, they only give you one pillow, one blanket and take away the second set of towels after one night. I understand they don't want free boarders, but a second pillow would be nice to have. The bed is very hard. The coffee is undrinkable. You can pay for a cappuccino etc, but if you like black coffee it's a nightmare.

    Great location, staff is very nice and helps with everything you need. The room I had was very quiet. There is no elevator, but ground floor rooms are available. Overall, it is a nice place to stay for a couple of nights. Can recommend.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Nothing.

    Very friendly staff. Ideal locations with great facilities. Great breakfast.

    Stayed in October 2022

  • Reviewed: 31 August 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    was on the top floor which was quite hot in the summer.

    friendly staff, nice breakfast, enjoyable stay

    Stayed in July 2022

  • Reviewed: 25 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Bath towels were not changed during the stay and were quite thin and small.

    Location in the old town within easy walking distance of the Brandenburg gate, Sansoucci palace and gardens and the Dutch quarter

    Stayed in July 2022

  • Reviewed: 6 July 2022

    9.0
    Well located and good value for money
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Maybe fridge in room

    Location Breakfast Value for money

    Stayed in June 2022

  • Reviewed: 14 June 2022

    7.0
    Great location, OK hotel, no parking
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Booking filters stated there was private parking available - this is not true. You can park on the street (EUR 2/h) or at public car park some 350m away at EUR 18/24h rate. The rating would have been higher if not for that, because it was absolutely not clear at the time of booking,

    Helpful staff, great location, quiet as room was facing the backyard, nice bathroom, ok size room. Good breakfast.

    Stayed in June 2022

  • Reviewed: 2 June 2022

    8.0
    Great acomodation
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Exquisit downtown location, tons of restaurants in the area, clean and comfortable, rich breakfast with plenty to select from even with real Brötschen and not the typical bake off Brötschen you find in most hotels.

    Stayed in June 2022

  • Reviewed: 1 June 2022

    7.0
    Good value, great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Fantastic room, spacious, clean, comfy bed.

    Stayed in May 2022

  • Reviewed: 21 April 2022

    8.0
    It suited all my purposes and would book again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Shower could be cleaner

    Reception staff very helpful with cancellation of 2 nights due to having to depart early for personal reasons

    Stayed in April 2022

  • Reviewed: 23 January 2022

    9.0
    Nice little inexpensive hotel with clean rooms in the pedestrian zone of Potsdam
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no safe nor bar in the rooms.

    The Hotel is in the center of Potsdam, you don’t need a car as there a lot of restaurants, bars and shops at walking distance. The rooms are clean and have everything you need, shower, TV, WLAN. The staff was very friendly and helpful. The breakfast is served in the nearby Steakhouse.

    Stayed in October 2021

Showing 1 – 25

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