The location wasn’t in the central area

The room was so clean and all the facilities are there for the room, the staff was so friendly

Stayed in March 2024

It's not for travellers that cannot walk easily in stairs

I was on the third floor, and despite a very central location, the room was very quiet

Stayed in February 2024

Everything was fine.

Chlowidgplatz is a very nice and lively part of the city of Cologne, plenty of shops, restaurants, cafeterias, and very well connected with public transportation systems. The hotel is very comfortable, personnel is only there for breakfast, all the rest is explained in notices and messages.

Stayed in January 2024

There are no elevators, dont book if you have mobility issues.

Stayed in September 2023

Just a little warm in the room at night but the fan inside the room helped a lot. Can't blame the hotel for this though, it is summer time so I expected that.

Easy to find and friendly people helping to check you in.

Stayed in June 2023

No lift.

Location to everything was great 👍

Stayed in May 2023

Friendly staff and great location. Clean rooms

Stayed in May 2023

The staircase with the heavy luggage was a challenge. The hotel's surroundings were a bit noisy but the hotel provided guests with earplugs. :)

The hotel staff was extremely friendly. Before the trip they answered all my questions very quickly and politely. During the trip my friend lost her key card. We called to the hotel emergency number the hotel had given us. In ten minutes somebody came to give my friend a new card despite that it was 10 pm. The room was quite small but adequate and very clean. The location was excellent: The tram and bus stops were very near so it was an easy access to the city centre. There were a lot of breakfast places and restaurants near the hotel.

Stayed in April 2023

No breakfast included. Bathroom without sink.

Location and ability to enter the hotel any time.

Stayed in April 2023

noise inside at night large, heavy, internal doors banging shut no way to make a hot drink- would have been nice to have a kettle

position and cleanliness

Stayed in October 2022

The lack of soundproofing in the rooms.

The communication before my arrival regarding my late check in was perfect as well as the directions to the room. The localisation of the hotel is very central.

Stayed in September 2022

The only downside was that because it was pretty warm I needed the windows open, so there was a lot of noise from the street, but they provided earplugs so I can't complain :)

Room and facilities were very nice and exceed my expectations given the price. The person who checked me in was very friendly and went the extra mile to contact me about check-in times.

Stayed in September 2022

No air-con, so it was too hot to sleep on some nights.

Good location in the city.

Stayed in August 2022

The only downside is that I went during a hot time of year, and the rooms don't have air-con. Sleeping was tough during especially hot nights. But I adapted and got used to it.

The hotel is in a great location, very European and relaxed, perfect for going out for coffee. I was greeted by a very friendly member of staff who helped me settle in. The room was clean, tidy and quiet. For the price, it's unbeatable. There was a little packet of sweets on my pillow! There are "kiosks" (small supermarkets) all within walking distance that are open all hours, so I never lacked for any supplies when coming back from work. Just around the corner are a couple of great restaurants. There's a taxi rank and a metro station about two minutes' walk away.

Stayed in August 2022

Well, the rooms are ok, not to too much space, but was ok for me for 1-2 nights. Toilet / shower very tight, especially the shower, might become a problem for some people especially if you hare handicapped or little bit stiff from age.

Very fast and comfortable check-in, friendly staff. Room very clean and as expected. Have had a room with backyard window. Location is busy but as expected. After midnight during the week astonishingly quite. Lot of locations to eat around and also good connected to public transport.

Stayed in August 2022

no airconditioning in a heatwave

extremely friendly service

Stayed in August 2022

Nothing.

Very nice location. The rooms are classy, simple yet comfortable. Very friendly staff.

Stayed in April 2023

-

really nice hotel room, a bit small but had everything what u need. good location and everything was clean.

Stayed in April 2023

not open until 2pm

easy to find and close to everything

Stayed in December 2022

it was dirty and very small room for two people

nothing

Stayed in October 2022

it’s almost impossible to find the parking around the place. even paid! not at all!

everything was just perfect! amazing stuff and room. great location.

Stayed in October 2022

Small room, poorly ventilated. No breakfast.

Stayed in September 2022

Noise from the street below, specifically people hanging around the convenience store into the early part of the morning, e.g. Until 2am, made if difficult to sleep. This occurred on both nights I stayed.

Great location, good price, comfortable and refurbished.

Stayed in July 2022

Met reception staff only once.No one on reception desk until afternoon. Very noisy internally and externally.Didn't sleep for 2 of my 3 nights. NO breakfast option.Bed very uncomfortable.Other guests randomly knocking on my door.Door Didn't lock from inside.Wifi did not work!

Central location

Stayed in April 2022