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  5. Reviews of Hotel Fame am Hauptbahnhof

Reviews of Hotel Fame am Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Ernst-Merck-Straße 10, St. Georg, 20099 Hamburg, Germany

#351 of 361 hotels in Hamburg

Guests' Choice

Review score

Based on 99 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.5

  • Location

    8.3

  • Facilities

    5.2

  • Staff

    6.8

  • Value for money

    6.0

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 11 April 2024

    6.0
    Just need some renovation or innovation in the room to feel more comfy and clean.
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Furnitures are too old and cracky. Toilet and bath feels like not so cleaned after being used by someone else. The glass in the shower is nearly gonna fall apart,the cabinets and bedside lamp are also old and broken.

    Staff are nice and friendly. Location is also great,very accessible.

    Stayed in April 2024

  • Reviewed: 18 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was no reception and they didn’t mention that in booking.

    Stayed in November 2023

  • Reviewed: 20 September 2023

    4.0
    For one day accommodation is okay but for longer not enough
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hotel hasn’t reception. They use another hotel reception for check in. I couldn’t find easily. Bad was uncomfortable.

    The holel location was perfect. It is near to train station.

    Stayed in September 2023

  • Reviewed: 8 May 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    the shared bathroom was ar down stairs. there is only one bathroom for 8 rooms...

    perfect location and rather clean room

    Stayed in May 2023

  • Reviewed: 6 May 2023

    4.0
    Great location and what you see is what you get.
    • Business trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 10 nights
    • Submitted via mobile

    When we first arrived at Hotel Fame, we had to figure out ourselves to go to a nearby Hotel (Hotel Lillianhof) to checkin. This was not particularly bad, but it was initially confusing especially for tourists like ourselves. The bed cushion was uncomfortable and uneven. Floors were not thoroughly swept and vacuumed when we arrived. The Wi-Fi was very inconsistent. There was no cleaning service. There were no amenities provided. Be prepared to climb multiple stairs on the way to your room! Be prepared to pay a “tourist tax”. Each room has a heater, but be warned: there is no AC.

    Location is great. It is very conveniently located next to the central station of Hamburg. Our room had a spacious bathroom and a small television. We were given both a key and a card to access our room.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights

    Excellent location but basic and in need of a clean.

    Stayed in April 2023

  • Reviewed: 25 December 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The toilet seat was broken, there were no "real pillows" and the bad wasn't comfortable

    Location is great

    Stayed in December 2022

  • Reviewed: 12 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Poor quality Mattress

    Location - Friendly Staff - Clean

    Stayed in December 2022

  • Reviewed: 17 October 2022

    5.0
    Ok for the price and location
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Stairs are very dirty.

    Very independent. You have to clean your room, which I rather do. you can change your towels by yourself, get fresh towels as much as you need.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t clean in the bathroom

    Close to the station

    Stayed in October 2022

  • Reviewed: 24 September 2022

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No breakfast served and no possibility for this. It was decently clean and personal was okay albeit a bit rude/short (seemed to be a thing in Hamburg). Beds were unsupportive and soft.

    Really the only thing good about this hotel was the location and how close it was to the station.

    Stayed in August 2022

  • Reviewed: 1 September 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I was in 2 floor that It's a bit strenge. There had no toilet in the room. But only have 1 toilet and 1 bad which it is on at 1 floor.

    Stayed in August 2022

  • Reviewed: 30 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Will.never recommend sleeping there over the weekend. There is a club close by .it's really loud. I haven't close my eyes properly since then.

    Stayed in May 2022

  • Reviewed: 16 April 2022

    5.0
    OK for 1-2 nights, but that‘s it
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    At Check-In, the price was suddenly 4 EUR more and you couldn‘t pay by card, meaning that with credit card fees, the price was 10 EUR more than expected. Entering the property, there were lots of stairs. Luckily, staff helped us carrying the suitcases up. Next to our room were people partying until late, loud music and laughing. Staff seemed aware, shut them down once but never came again to check on them and they continued of course. The room was ice cold, all windows were open when we entered, it took approx 1 hr to be comfortable. Check Out is advertised on Booking.com as 11-11:30 but at 10:58 someone opened the door to (for lack of better wording) throw us out.

    Great location, nice staff

    Stayed in April 2022

  • Reviewed: 10 January 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Good quality for the price Amazing location for people transiting in Hamburg Quiet and clean

    Stayed in January 2022

  • Reviewed: 21 November 2021

    5.0
    Shabby but close to the center.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Dirty, shared bathroom was in another floor, reception was in the 2nd floor, nobody wore a face mask (covid is very concerning in germany when I'm writting this), my towels and sheets were'nt changed.

    close to the city center

    Stayed in November 2021

  • Reviewed: 1 August 2021

    5.0
    Nice location, noisy
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The window was broken and therefore would not fully close, so it was noisy at night. The walls were dirty, the desk lamp had a ruined cable, the tv was not synced.

    The location was fine, close to the central railway station. The bathroom was spacious

    Stayed in August 2021

  • Reviewed: 22 July 2021

    5.0
    Place looks nice but only in the pictures.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The rooms are in another place, and i think it belongs to other hotel (Hotel Lilienhof ) - Which is where the reception is and there you can check in, nobody was there, and i waited there for 15 minutes,until the receptionist came. The building where the rooms are is not clean at all, smell very dirty, as the garbage bins are just inside in the entrance, and is staying under the stairs. The room where not clean. you can find better places for the same price... I would not stay again there, but if you have no options, it would be ok for just one night.

    The only thing i liked about this place was the location, because it is very close to the central station in Hamburg.

    Stayed in July 2021

  • Reviewed: 25 April 2024

    2.0
    Uncleanliness, cockroaches, I wouldn't stay here again
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    We had multiple cockroaches in the apartment, the facilities were unclean, the shower drain was clogged (it smelled too) and I had to ask for everything like towels and hairdryer at the reception of a neighboring hotel. The cleaning stuff couldn't even give me more toilet paper and sent me to the reception. Wifi didn't work the entire first night till late mid day.

    Close to central station

    Stayed in April 2024

  • Reviewed: 5 April 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Arrived at 10pm as travelling from Frankfurt, door locked , note saying to log in at hotel a few doors up. Again no entry . Ended up booking another hotel Steen.

    Didn't get to stay

    Stayed in April 2024

  • Reviewed: 15 March 2024

    1.0
    Very very disappointed.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    My first question upon arriving at the door was, 'Why does this place call itself a hotel?' The door was closed with a note asking guests to walk to another location to check in. This alternate spot resembled more of a warehouse: dark, cluttered corridors devoid of seating. After checking in, we were given our keys and had to lug our heavy luggage back to the original building. Upon opening the main door, we were greeted by a long flight of stairs, with our room situated on the second floor—no elevator in sight. We trudged up the stairs and around (a total of 50 steps) with our luggage. Inside the room, we found only a bed and a lone side table with a kettle atop it. There were no cups, no TV, and no Wi-Fi. Even the small carpet on the floor resembled an area rug that had been salvaged from the garbage. 169 Euro plus 4% tax is too much for this room.

    Location. Only within 5 minutes from the train station.

    Stayed in March 2024

  • Reviewed: 31 January 2024

    1.0
    Terror night
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Everything, a lot of bed bugs in the room just impossible to sleep there, don’t put your health in danger, don’t reserve in this hotel.

    Nothing, it’s the worst hotel, bed bugs, dirty it’s disgusting. Terror hotel

    Stayed in December 2023

  • Reviewed: 24 January 2024

    7.0
    A short but nice stay
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The position and the price

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    A very good room near the station
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I like the position, the staff and the clean room

    Stayed in January 2024

Showing 1 – 25

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