Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. North Rhine-Westphalia hotel reviews
  4. Paderborn hotel reviews
  5. Reviews of Hotel am Schloss

Reviews of Hotel am Schloss

Neuhäuser Kirchstraße 19, 33104 Paderborn, Germany

#71 of 72 hotels in Paderborn

Guests' Choice

Review score

Based on 44 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.6

  • Location

    7.8

  • Facilities

    5.7

  • Staff

    7.2

  • Value for money

    6.4

  • Free WiFi

    7.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 August 2023

    5.0
    Cheap and somewhere to sleep
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit run down

    Price

    Stayed in July 2023

  • Reviewed: 18 December 2022

    5.0
    Passable
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Broken ceiling in the room, with drain pipes visible and also the leakage water marks visible. No shampoo / soap in the shower No hit water kettle Could have been cleaner in the rooms

    Parking in front of hotel Heaters were working Warm water was available in the shower Bathroom was neat an clean

    Stayed in December 2022

  • Reviewed: 7 November 2022

    4.0
    Come with no expectations and be pleased
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room had lots of damage, no heating on the first night and the shower would flood the bathroom if you angled it to be useful

    Good location with close links to the city Center and free parking

    Stayed in November 2022

  • Reviewed: 27 September 2022

    4.0
    chaotic
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Telephone is not working, communication impossible. Bed was broken.

    No breakfast

    Stayed in September 2022

  • Reviewed: 1 September 2022

    5.0
    A place to spend the night, nothing more.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No receptionist. He turns up at 16:30 to check you in and then disappears again. Side door is open all night - zero security. No breakfast is available. They’re blaming Covid19, but there have been no covid restrictions for many months now.

    Cheap. Central location. that’s about it for the positives.

    Stayed in August 2022

  • Reviewed: 9 May 2024

    1.0
    Cleaning and hygiene was deficient
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning and hygiene

    Near to the city centre and main roads

    Stayed in May 2024

  • Reviewed: 2 November 2023

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    - Cleanliness is really Bad. - Cobwebs in the room - The rooms were never Vacummed, there aas big particles of dust, etc. everywhere. - The cupboards were dirty with water marks inside - The lock to the room broken - A lot of Flooring and scutting on the floors were damaged / broken / unprofessional repaired

    Location

    Stayed in October 2023

  • Reviewed: 1 September 2023

    10
    Excellent services
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Quite

    Stayed in August 2023

  • Reviewed: 11 August 2023

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good enough to sleep. No complimentary breakfast, vending machines for snacks and beverages as promised in the websites. Very conjusted rooms with discolored sealing. Expensive for the requested price range, strictly Not recommended for a business trip.

    Good location, friendly staffs.

    Stayed in August 2023

  • Reviewed: 26 May 2023

    2.0
    Avoid staying in this hostel!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Poor cleanliness and comfort!

    Location.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No proper pillow! The one on the bed was a huge bean-bag sized thing which was far too big to use. I just need one normal pillow. I used rolled-up clothes instead.

    Lovely room

    Stayed in May 2023

  • Reviewed: 31 October 2022

    1.0
    Noisy and dirty
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The check-in time is limited, only between 16.30 and 21.00. The building is unkempt. The bathroom was not clean and it was really noisy throughout the night. You could hear anyone walking up and down the stairs. TV didn't function.

    The room was relatively clean.

    Stayed in October 2022

  • Reviewed: 17 August 2022

    1.0
    For one night if really tired, no problem. Furthermore not recommended.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It looked like a private guestroom at „home", towels weren't clean. Things were broken, barely room to stow luggage. Dirt on the floor. Only the bedlinen was clean. Bathroom clean, but clean in an unprofessionell way. Staff didn't use the German way of „siezen" but choose "duzen". Even the DJH the night before in Paderborn was much more clean, neat, tidy and comfortable. Almost no sockets, outlets for electronic devices.

    Breakfast wasn't offered due to covid, though covid more or less has gone. But they didn't offer.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    7.0
    nice and did what it needed to
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    television did not work bells wake up call 0700 every day

    location and value for money

    Stayed in July 2022

  • Reviewed: 5 July 2022

    7.0
    Not applkcable
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not applicable.

    There was no breakfast buffet for this hotel. The location is very good, there are good dining facilities within a short walking distance.

    Stayed in July 2022

  • Reviewed: 16 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly.

    Stayed in June 2022

  • Reviewed: 28 November 2021

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist was very polite and explained me everything I needed very clearly without taking much of my time. He proposed me better room that I expected.

    Stayed in November 2021

  • Reviewed: 28 October 2021

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    You have to sleep in the small room next to the sink and the shower. It would be correct to describe the room that your slipping place is located in the shower rather then you have a shower in the room. This is completely not visible on the pictures when you do the booking, so do not trust to what you see. Moreover the is no ventilation at all, the small one in the toilet is broken. So if you decide to have a shower in the evening be prepared to sleep in the fog, since there is no way to get rid of it. I really surprised to be in such kind of place, there is no value for money at all!

    Nothing

    Stayed in October 2021

  • Reviewed: 28 October 2021

    1.0
    This place does not deserve to be named a hotel!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything!!! It is a place where you can sleep in a single room of 3 sq m size on a completely uncomfortable bed next to the sink and the shower cabin (yes, there is no bathroom!), but only if you lucky enough because you can hear all neighbors on the floor. There are much better real hotels in the town for the same price. And do not trust fotos, they do show the reality.

    Nothing

    Stayed in October 2021

  • Reviewed: 9 September 2021

    3.0
    Good for 1 night
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom very dirty, water wouldn’t go down, I had to get on my hands and knees and pull all the hair and dirt out because everything was clogged up

    No breakfast because of covid, the room was very nice to stay for 1 night but the bathroom was very dirty

    Stayed in September 2021

  • Reviewed: 21 July 2021

    1.0
    Disgusting
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The staffs are very unprofessional - they offered to pay me to vacate my room for a higher paying customer. Apparently they forgot to declare the room as engaged and blamed booking.com for over booking them.

    There was nothing to like about the place... simply horrible - i will never recommend nor lodge there again! The building stinks and the staffs are not professionals.

    Stayed in July 2021

  • Reviewed: 12 August 2022

    1.0
    I had a bad experience there
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    too small room, not clean

    the position

    Stayed in August 2022

  • Reviewed: 28 October 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 21 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!