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Reviews of Ambassador Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Moselstr. 10, Bahnhofsviertel, 60329 Frankfurt/Main, Germany

#143 of 242 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 375 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.4

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Showing 76 – 100

  • Reviewed: 14 July 2022

    8.0
    Good choice for a short stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, comfortable beds, great breakfast and kind receptionist. Although our room faced busy street, during the night we heard absolutely nothing due to good isolation.

    Stayed in June 2022

  • Reviewed: 14 July 2022

    8.0
    great value for money
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    room size

    location

    Stayed in July 2022

  • Reviewed: 13 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location excellent. Good breakfast.

    Stayed in July 2022

  • Reviewed: 4 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The staff was very nice and the rooms exceeded my expectations. Everything was clean and neat. Would definitely book again.

    Stayed in June 2022

  • Reviewed: 26 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room had a strong smell when I entered

    Breakfast was pretty good, lots of options.

    Stayed in June 2022

  • Reviewed: 22 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the breakfast was really good, rooms were also good.

    Stayed in June 2022

  • Reviewed: 11 June 2022

    8.0
    Good location, close to the Central train station.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Floors at the room can be cleaner.

    Ok for for the value, good location, close to the Central train station. Comfy street where the hotel is located, considering unpleasant neighborhood around the station.

    Stayed in April 2022

  • Reviewed: 30 May 2022

    8.0
    Overall pretty good, but a couple small things to note
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Finding parking was truly a hassle, there is no on premises parking. The elevator did break and we were on the 6th floor, which was unfortunate, but of no fault to the staff. The shower was set up a little wierd so water kept getting on the bathroom floor, but towels were able to clean it up. There also was not a mini fridge, but to be fair I didn't actually check to see if one was included

    I enjoyed that there was Ac in the rooms, breakfast included, and the room was decent. Also, fresh towels brought everyday was nice

    Stayed in May 2022

  • Reviewed: 30 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Narrow stairs, Single lift.. Breakfast could be better.

    Good Location; Value for Money

    Stayed in May 2022

  • Reviewed: 15 May 2022

    9.0
    Perfect for one night!
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bathroom could be cleaner

    Personal really nice, they were aswering all our questions. The breaksfast is really good, many options and good quality. You get what you pay

    Stayed in April 2022

  • Reviewed: 11 May 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location isn't great. The hotel is quite close to the main train station where there is quite a big drug and homeless problem. Inside the hotel is very safe but I did not feel comfortable once 2/3 minute walk from the hotel.

    Hotel was clean. Breakfast was good.

    Stayed in May 2022

  • Reviewed: 8 May 2022

    7.0
    perfect for what we needed
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    location wasn’t the best

    clean with friendly helpful staff

    Stayed in May 2022

  • Reviewed: 4 May 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    TV disappointing, limited channels, but you don't do city breaks to watch TV!

    Friendly, clean good breakfast

    Stayed in May 2022

  • Reviewed: 24 April 2022

    7.0
    I simply appreciated the staff that made our stay better!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Property is very unique. Staff is absolutely incredible and accommodating. I have been traveling a lot and I have not met such an amazing staff in awhile. Great value breakfast included. The staff accommodated us with carrying breakfast up to our room as it became necessary due to elderly and a hurt person. I would absolutely stay again and recommend this hotel.

    Stayed in April 2022

  • Reviewed: 19 April 2022

    8.0
    Beautiful Easter in Frankfurt
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The street from Hbf Station to the hotel is very rough, although is well connected to Hbf Station, literally 5 minutes walking, the station area is dreadful and we were quite scared to walk through it. However from the hotel to the city centre or other attractions the routes are quite normal and we never felt unsafe.

    Great location, very close to main streets and museums. We never travelled by the underground because everything was at walking distance. The building is very quite, you can't hear any noises or chaos, we slept very well indeed. Breakfast was good, offering savoury or sweet options; the coffee wasn't too bad to be German.

    Stayed in April 2022

  • Reviewed: 16 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was been acquired by Accor/ it has been become an Ibis Styles. So arriving there was a bit weird as we did not know that. They could also give an upgrade to the shower, which was super small.

    The location was great. Easy access to several restaurants and main shopping areas. The bed was comfortable, staff was helpful and nice and the hotel reception was quite cool (just like the pics)

    Stayed in April 2022

  • Reviewed: 13 April 2022

    8.0
    Top located hotel, next to City center
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small bath cabin, it is impossible to take a shower normally if you are 190+ sm.tall.

    Top location, great personal, tasty fresh and clean breakfast! Early check in, we appreciate that.

    Stayed in April 2022

  • Reviewed: 28 March 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing all good

    Great stay here. Beds super comfortable. Ideal location to walk anywhere. Few minutes walk to station. Lovely breakfast.

    Stayed in March 2022

  • Reviewed: 19 December 2021

    7.0
    Good price/quality but in a scary neighborhood.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The station neighborhood is a bit scary, we had a super scary episode with a drunk/drugged guy bothering us. The hotel is Ambassador but is also IBIS, it was confusing.

    Next to the city center. The breakfast was super diverse and tasty. Good price/quality value.

    Stayed in December 2021

  • Reviewed: 6 December 2021

    9.0
    Enjoyed our stay, room clean, breakfast brilliant, staff super efficient and friendly.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Property was fantastic, location a little scary especially with teenagers.

    Staff were very friendly and extremely helpful. Breakfast was amazing. rooms were clean.

    Stayed in December 2021

  • Reviewed: 23 November 2021

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was super! Several choices available!

    Stayed in November 2021

  • Reviewed: 21 November 2021

    7.0
    Good to stay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    internet didn’t work for 3 days

    clean

    Stayed in November 2021

  • Reviewed: 18 November 2021

    9.0
    Great option for a one nigh stay
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not of much relevance to me, but the room I was given was looking onto some sort of inner courtyard with almost no natural light and only concrete. Window would not open.

    Perfect location near Frankfurt Hbf. Perfect for a one night stay. Hotel is the same as Ibis, just sold under a different name (for franchise reasons I suppose). So ibis standards. Clean room with comfy mattress and big bathroom. Very small TV with only German stations. Very friendly and efficient staff. The big highlight is the breakfast, one of the best I've had in Germany and certainly better than the Mercure Kaiserhof I stayed in one night before. All in all, highly recommended for a one night stay.

    Stayed in November 2021

  • Reviewed: 14 November 2021

    7.0
    Good for a night or two
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is hard to find since it’s inside the Ibis Budget hotel. The Wlan didn’t work and the room was very cold since the heater was turned off. After we switched it on it took ages for the room to warm up because the windows were not properly sealed so cold air still kept coming in. You can hear a lot of noise from the outside but we tend to have deep sleeps so that didn’t bother us as much.

    The location of the hotel is great since its next to the station and all the sightseeing spots are in walking distance. And it’s just 10 minutes from ‘Worldeye’, so very conveniently located if you came for a eye surgery. The breakfast is very good as well.

    Stayed in November 2021

  • Reviewed: 5 November 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I had to use stairs to go to my room they informed me that for the single rooms they did not have elevators

    great location and very clean as i had to check out so early I could not try the breakfast that would be next time

    Stayed in November 2021

Showing 76 – 100

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