Moselstr. 10, Bahnhofsviertel, 60329 Frankfurt/Main, Germany
#143 of 242 hotels in Frankfurt/Main
Guests' ChoiceBased on 375 hotel reviews
7.7Cleanliness
8.0
Comfort
7.8
Location
7.9
Facilities
7.6
Staff
8.7
Value for money
8.1
Free WiFi
7.4
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End of dialog contentReviewed: 27 May 2024
Tori
United StatesThe room is small - so just be prepared especially if you have 2 people.
Not a far walk to all of the main downtown spots. Rooms have what you need for quick stays and you can always talk with the staff easily.
Stayed in May 2024
Reviewed: 22 May 2024
Rodrigo
BrazilThe neighborhood can be a bit intimidating if you walk north, but to the south (towards the river) is quieter and nice.
Nice hotel close to the train station. Great breakfast, worth it! Nice staff and comfortable rooms and bed. A bit of a walk to the town center, but there is a tram stop on the corner street.
Stayed in April 2024
Reviewed: 13 April 2024
Mariano
United StatesNothing.i like the property
Clean . Near the main train station
Stayed in March 2024
Reviewed: 14 March 2024
Th
GermanyI got the wrong room
Everything was clean and staff was friendly, also it was close to the central station
Stayed in March 2024
Reviewed: 11 March 2024
Daniel
SwitzerlandPoor vegan options for the breakfast.
Near the main trainstation
Stayed in March 2024
Reviewed: 31 January 2024
Веселин
BulgariaThe information about the Ibis hotel and Ambassador being actually one hotel.
In general the hotel was great but it was misleading because we booked Ambassador hotel and ended up staying in Ibis, which is cheaper. It’s a pity but apparently they combined the two hotels. So we ended up paying more for Ambassador but stayed at Ibis. Just book Ibis because it is cheaper on Booking.
Stayed in January 2024
Reviewed: 29 December 2023
Edward
United KingdomGood location freindly staff
Stayed in November 2023
Reviewed: 20 December 2023
Julie
AustraliaSome nearby streets are not the nicest part of town. We were careful about which way we walked especially returning in the evening to the hotel. We didn’t feel unsafe but maybe not the best district for a family to stay.
Central location near train station suited us. Clean rooms. Friendly staff. Very helpful - we had a Travelsim issue they assisted with and an early departure so they happily provided a packed breakfast (on request). Generous buffet breakfast. Good value for price as 3 star hotel.
Stayed in December 2023
Reviewed: 7 December 2023
Charles
United KingdomNothing
Nice hotel in good central location, friendly and helpful staff
Stayed in December 2023
Reviewed: 17 November 2023
Omar
MoroccoSometimes the cleaning lady doesn't change all the towels Difficult to find the hotel, it's no longer ambassador hotel, it's ibis styles
Good breakfast Staff are good
Stayed in November 2023
Reviewed: 13 November 2023
Philip
IrelandGreat hotel in a great location. 3 minutes walk from the main train station. Very near tram stops and only a 15 minute walk from the old town. Rooms and bathroom were very clean.
Stayed in November 2023
Reviewed: 7 November 2023
Scott
United KingdomThe hotel was located in an area that was full of drug dealers,drug addicts and prostitutes.
Very friendly and helpful staff,my room was nice and big, comfy bed,good breakfast buffet.I would stay there again if I ever returned to Frankfurt.
Stayed in November 2023
Reviewed: 2 November 2023
Peter
AustraliaNothing
Location and staff.
Stayed in October 2023
Reviewed: 1 November 2023
Bliss
United StatesFor us the area felt a bit unsafe at night.
The staff was friendly and professional. The hotel was very close to the train station and many restaurants. The breakfast that is included was delicious and had great variety.
Stayed in October 2023
Reviewed: 28 October 2023
Patrick
IrelandNothing
Location value for money near railway station
Stayed in October 2023
Reviewed: 28 October 2023
Ray
United KingdomMilk not replaced in room to make coffee/tea. Could only make tea/coffee with milk in room on first two days.
Breakfast was very good. Plenty of options available. The staff were welcoming and friendly.
Stayed in October 2023
Reviewed: 25 October 2023
Reitha
United KingdomThe decoration of the room was so cute. The free tea and coffee were unexpected.
Stayed in October 2023
Reviewed: 16 October 2023
Assennato
United KingdomI was confused when I found out that it was an IBIS hotel, I had to ask a few people around and then decided to walk in to ask. Also the location, I arrived in the evening and realised that it is very close to the train station (convenient) but the night life around there was pretty controversial.
Hotel is good, well designed and comfortable. Clean at high standard and good breakfast too.
Stayed in October 2023
Reviewed: 15 October 2023
Hamad
Saudi ArabiaWas not properly isolated, i could hear the street noise all the night
The location and the cleanness
Stayed in October 2023
Reviewed: 27 September 2023
Tarmo
FinlandI chose the hotel room with bath tub. It did not have a plug to keep water. I complained and they said it is in every room like that and cannot do anything. So, please remove the bath tube from the booking features of the room. Technically just a not very comfortable shower.
Good location, good breakfast, clean hotel.
Stayed in September 2023
Reviewed: 22 September 2023
Tyson
AustraliaWe couldn’t borrow a couple bowls and some cutlery to eat a bought meal with, instead we had to go out and buy it from the supermarket.
Excellent breakfast, good location.
Stayed in September 2023
Reviewed: 19 September 2023
John
United KingdomThe locality of the hotel was quite noisy.
This accommodation had all I needed. When there was a problem with the blind I was immediately given another room with no fuss. The location was good for the station. Breakfast was very good.
Stayed in September 2023
Reviewed: 18 September 2023
Joseph
IrelandNothing
Fantastic staff
Stayed in June 2023
Reviewed: 17 September 2023
Peter
AustraliaSpacious room. Good price. Excellent breakfast.
Stayed in September 2023
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