Große Neugasse 36 - 38, Altstadt-Nord, 50667 Cologne, Germany
#73 of 238 hotels in Cologne
Guests' ChoiceBased on 210 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
9.4
Facilities
8.3
Staff
9.4
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 21 May 2024
Ebejer
MaltaThe location is amazing, a stone's throw away from the central station which is directly linked to the airport, Dusseldorf in my case. I could go around easily by walk to the old city center or to Messe area where I had some business. There is also a scooter/bicycle rental parking some 50m up the road which makes reaching point A-B faster! Staff was amazing, offered breakfast at an extra charge, but it was all worth it as it was very tasty and abundant!
Stayed in May 2024
Reviewed: 19 May 2024
Tanja
GermanyBeside the hotel is a karaoke bar playing music until 2 am. Closing the window diid not help. On the other side of the hotel is a pub, not as noisy as the karaoke bar but lots of people drinking in the streets.
The hotel is very close to the train station, city center and old town. Everything can be reached by foot. Breakfast buffet was okay. Room was nice and clean. Without the karaoke bar beside the hotel, it would have been very nice.
Stayed in May 2024
Reviewed: 9 May 2024
Ahmad
Germany1. The cleaning staff: the lady would knock on the door at 9 AM and when I did not open, she would directly unlock the door and try to go in, I told her to come one hour after but she did not. The room was not made, the towels not renewed and the mini bar not refilled. 2. The bathroom: Smelly as if there is a plumbing issue. 3. Mosquitos: in the corridor and sometimes in the room. 4. No water boiler in the room
1. The reception staff: everyone was very nice, polite, and helpful. 2. Location: Close to the cathedral and the old market.
Stayed in May 2024
Reviewed: 3 May 2024
Lisa
IrelandIt could be said that it’s a little dated but for me that added to the charm! Everything is completely spotless and comfortable.
Incredible staff. They could not have been more friendly and helpful. The location is excellent.
Stayed in April 2024
Reviewed: 28 March 2024
Twan
GermanyAbsolutely nothing
Friendly staff and a cosy room with all we needed
Stayed in March 2024
Reviewed: 25 February 2024
Doğan
TurkeyMaybe they will establish sport center
Location
Stayed in February 2024
Reviewed: 9 January 2024
Simon
United KingdomEverything was was great and would recommend it to anyone planning to stay in the area.
Stayed in December 2023
Reviewed: 18 December 2023
Pamela
United StatesGreat location- central to historical area. Breakfast delicious. Room very comfortable and met our needs. Good at the details. Staff helpful and friendly.
Stayed in December 2023
Reviewed: 12 December 2023
Derek
United KingdomVery tired, lots of repairs outstanding. Some dangerous examples were the internal stair rails very loose and electrical sockets in the rooms popping out of the walls.
Friendly and helpful staff, clean.
Stayed in December 2023
Reviewed: 3 December 2023
Elizabeth
United KingdomVery noisy, expensive, some reception staff not friendly
Pleasant rooms, central location
Stayed in December 2023
Reviewed: 26 November 2023
Anca
LuxembourgThe rooms are very poorly isolated for sound and the place is next to a bar that had karaoke party until 2am. It was more than just downtown street noise, is full blown party so we couldn't get any sleeps. The staff was extremely rude when we asked for a refund during the night and the next morning again and kept speaking with us in German knowing we only speak English. Probably the worst experience in my 13 years of booking with Booking.
The place was clean.
Stayed in October 2023
Reviewed: 14 October 2023
Maria
United StatesCentrally located and a pristine condition.
I had a wonderful time at this hotel because everything was just so right and excellent!
Stayed in October 2023
Reviewed: 25 September 2023
Thea
NorwayQuality Hotel, beyond beautiful🦋 place because of awesome, intelligent, caring and kind people who works there. It's an unforgettable place that becomes like a home for my ever Cologne visit. ✨
Stayed in September 2023
Reviewed: 29 August 2023
Pavel
IrelandNo air conditioning, had to keep windows open and street is very noisy (karaoke bar).
Great location and breakfast.
Stayed in August 2023
Reviewed: 12 July 2023
Katherine
United KingdomThe staff were so friendly and accommodating. We were able to check in early as our room happened to be ready. The 24-hour desk was great. The room itself was lovely - really comfortable bed and beautiful bathroom that felt quite new. Everything was spotlessly clean. And the location is ideal, right next to the river which is flanked by dozens of restaurants and bars. Couldn't have been better. We'll be back again next year.
Stayed in July 2023
Reviewed: 10 July 2023
Mirna
LebanonThe room was noise on the street. No aircondition, no net on the window. The bed was very small and high I was afraid of falling. I wanted to check out after the first night. The desk employee said I had to pay the three night booked. I told I won't pay since I'm not staying other than the night I had spent. She sait she will call the police abd she was shouting.
The location was good very close to the river and lany attraction, restaurants, cafés, theatre...
Stayed in June 2023
Reviewed: 2 July 2023
Cagay
TurkeyNo AC Very weak internet Too small rooms
Location
Stayed in July 2023
Reviewed: 2 July 2023
Monika
OmanRoom was extremely noisy, I hear so loud music in room probably from bar below
Location
Stayed in July 2023
Reviewed: 22 June 2023
Yu
Chinanon
It's perfect experience, the staff is very good and friendly, she tried to help with all our needs. We arrived early before check-in time, but we take the night flight was super tired, she helped us making the early check-in and let us have a good rest to recover the energy for all day. Very helpful. The room is clean and comfortable which has everything, location super near to the rhine river. I recommend this hotel.
Stayed in June 2023
Reviewed: 14 June 2023
Pia
DenmarkBreakfast sad very good. Helt in the reception was much appriciated.
Stayed in June 2023
Reviewed: 3 June 2023
Katsuhiro
JapanNoisy until midnight. I could not sleep at all.
Stayed in June 2023
Reviewed: 9 April 2023
Mostafa
GermanyExcellent location. Super friendly staff. Hotel is much nicer in reality than the pictures.
Stayed in April 2023
Reviewed: 9 April 2023
Yariv
IsraelOld hotel
Location. Nice room
Stayed in March 2023
Reviewed: 30 March 2023
Marjorie
United StatesGreat location and good size rooms. Staff was friendly
Stayed in March 2023
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