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  5. Reviews of Hotel An der Philharmonie

Reviews of Hotel An der Philharmonie This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Große Neugasse 36 - 38, Altstadt-Nord, 50667 Cologne, Germany

#237 of 237 hotels in Cologne

Guests' Choice

Review score

Based on 208 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.1

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

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Showing 76 – 100

  • Reviewed: 19 May 2024

    5.0
    Too noisy, beside a karaoke bar
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Beside the hotel is a karaoke bar playing music until 2 am. Closing the window diid not help. On the other side of the hotel is a pub, not as noisy as the karaoke bar but lots of people drinking in the streets.

    The hotel is very close to the train station, city center and old town. Everything can be reached by foot. Breakfast buffet was okay. Room was nice and clean. Without the karaoke bar beside the hotel, it would have been very nice.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    Location was amazing. The Room was slightly smaller than i expected, with an ensuite washroom, but was still spacious enough for me. Overall a great place to stay

    Stayed in April 2024

  • Reviewed: 9 May 2024

    5.0
    So so
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    1. The cleaning staff: the lady would knock on the door at 9 AM and when I did not open, she would directly unlock the door and try to go in, I told her to come one hour after but she did not. The room was not made, the towels not renewed and the mini bar not refilled. 2. The bathroom: Smelly as if there is a plumbing issue. 3. Mosquitos: in the corridor and sometimes in the room. 4. No water boiler in the room

    1. The reception staff: everyone was very nice, polite, and helpful. 2. Location: Close to the cathedral and the old market.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Excellent staff, excellent location and excellent value. Thank you!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It could be said that it’s a little dated but for me that added to the charm! Everything is completely spotless and comfortable.

    Incredible staff. They could not have been more friendly and helpful. The location is excellent.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Easy access to enjoying cologne nightlife
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing

    Friendly staff and a cosy room with all we needed

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Maybe they will establish sport center

    Location

    Stayed in February 2024

  • Reviewed: 9 January 2024

    10
    Comfortable and friendly
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was was great and would recommend it to anyone planning to stay in the area.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    We had a delightful and comfortable stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location- central to historical area. Breakfast delicious. Room very comfortable and met our needs. Good at the details. Staff helpful and friendly.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    5.0
    Not value for money.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very tired, lots of repairs outstanding. Some dangerous examples were the internal stair rails very loose and electrical sockets in the rooms popping out of the walls.

    Friendly and helpful staff, clean.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    4.0
    Noisy room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy, expensive, some reception staff not friendly

    Pleasant rooms, central location

    Stayed in December 2023

  • Reviewed: 26 November 2023

    1.0
    Staff incompetent and rude
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very poorly isolated for sound and the place is next to a bar that had karaoke party until 2am. It was more than just downtown street noise, is full blown party so we couldn't get any sleeps. The staff was extremely rude when we asked for a refund during the night and the next morning again and kept speaking with us in German knowing we only speak English. Probably the worst experience in my 13 years of booking with Booking.

    The place was clean.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    10
    Greatest!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Centrally located and a pristine condition.

    I had a wonderful time at this hotel because everything was just so right and excellent!

    Stayed in October 2023

  • Reviewed: 25 September 2023

    10
    Quality Hotel because of kind and intelligent people who works there.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Quality Hotel, beyond beautiful🦋 place because of awesome, intelligent, caring and kind people who works there. It's an unforgettable place that becomes like a home for my ever Cologne visit. ✨

    Stayed in September 2023

  • Reviewed: 31 August 2023

    10
    Great
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of the best hotel in Köln

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning, had to keep windows open and street is very noisy (karaoke bar).

    Great location and breakfast.

    Stayed in August 2023

  • Reviewed: 12 July 2023

    10
    Fantastic, helpful staff & ideal riverside location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The staff were so friendly and accommodating. We were able to check in early as our room happened to be ready. The 24-hour desk was great. The room itself was lovely - really comfortable bed and beautiful bathroom that felt quite new. Everything was spotlessly clean. And the location is ideal, right next to the river which is flanked by dozens of restaurants and bars. Couldn't have been better. We'll be back again next year.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was noise on the street. No aircondition, no net on the window. The bed was very small and high I was afraid of falling. I wanted to check out after the first night. The desk employee said I had to pay the three night booked. I told I won't pay since I'm not staying other than the night I had spent. She sait she will call the police abd she was shouting.

    The location was good very close to the river and lany attraction, restaurants, cafés, theatre...

    Stayed in June 2023

  • Reviewed: 2 July 2023

    1.0
    My worst hotel experience. I checked out one day early.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No AC Very weak internet Too small rooms

    Location

    Stayed in July 2023

  • Reviewed: 2 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was extremely noisy, I hear so loud music in room probably from bar below

    Location

    Stayed in July 2023

  • Reviewed: 22 June 2023

    10
    Perfect hotel, comfortable stay with helpful staff, near Rhine river and train station
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    non

    It's perfect experience, the staff is very good and friendly, she tried to help with all our needs. We arrived early before check-in time, but we take the night flight was super tired, she helped us making the early check-in and let us have a good rest to recover the energy for all day. Very helpful. The room is clean and comfortable which has everything, location super near to the rhine river. I recommend this hotel.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast sad very good. Helt in the reception was much appriciated.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy until midnight. I could not sleep at all.

    Stayed in June 2023

  • Reviewed: 9 April 2023

    10
    Better than expected
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location. Super friendly staff. Hotel is much nicer in reality than the pictures.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel

    Location. Nice room

    Stayed in March 2023

  • Reviewed: 30 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and good size rooms. Staff was friendly

    Stayed in March 2023

Showing 76 – 100

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