Nothing

Clean and the food is fantastic

Stayed in April 2024

Excellent service. Friendly staff especially Samit at the front desk. Good location. Good breakfast. Cleanliness

Stayed in April 2024

Beautiful hotel, great location, lovely staff

Stayed in April 2024

The price of breakfast

Very fine and elegant hotel.

Stayed in February 2024

Beautiful property and wonderful rooms and amenities! The breakfast is outstanding!

Stayed in January 2024

The toilet is separated from the bathroom.

The location, the staff, the bar, the restaurant.

Stayed in January 2024

Nothing really, all was good.

All was good, the staff very friendly! Will definitely come back if I visist Munich again.

Stayed in December 2023

All good

Modern spacious hotel with excellent spa facilities, staff and kitchen,

Stayed in January 2024

Checkin procedure took ages!

Stayed in December 2023

We really enjoyed our stay at the hotel. Very good service by excellent young educated staff. They were all very polite making you feel like being at home. We also admired the architecture and the interior design of the hotel and we enjoyed the facilities of the spa and the bar at the rooftop. I would definitely wanted to visit this hotel again.

Stayed in December 2023

No room clean on one day of our stay, it would have been good to be told so we could pick up things at a store.

It is very comfortable. The room was a great size.

Stayed in December 2023

Service. The room service was a disaster. We ordered for dinner, then called 2 hours later where they told us that they had forgotten the order. We ordered again, then had to call them again, where they again had forgotten it. Third reminder and 3 hours later it worked. At least we got dinner for free. Overall, they were not very customer focused and would have just forgotten about the order - twice. I appreciate it was a busy night, but a 5 start hotel can’t work like this in my view.

Very nice spa area. Great pool with view. Rooms are bright, modern and well designed. The breakfast was good. Location is ok but not super central.

Stayed in December 2023

The long empty corridors of the hotel felt strange, with so much space dedicated to nothing at all. The level of service and knowledge of the staff didn't match the high end ethos of the place.

This was one of the nicest hotel rooms I've stayed in. The design and layout was very beautiful, spacious and functional. A lot of thought had gone into the lighting solutions, where for instance motion sensors lit up the floor when you got out of bed, and the wardrobe when you reach for your clothes. Very good sound insulation from neighboring rooms and outdoor noise. Breakfast was expensive but tasty.

Stayed in December 2023

Amazing hotel! Amazing spa! Amazing restaurant! Amazing rooftop! Amazing breakfast! Amazing staff!

Stayed in November 2023

The checkout process could have been faster. The first desk where I wanted to check out had some computer issues, so I had to move to another one and start all over again. Not a big issue in the end, but if you are in a rush early in the morning it can be annoying. Not sure why there is no automated checkout.

Excellent location, very comfortable and clean rooms, garage is also very convenient. Room service was impeccable with a good selection of dishes and very promptly prepared. Good location in Munich.

Stayed in November 2023

Not much to be honest. The blanket was a bit weird where we were too hot sometimes and too cold at other times in the night. And the TV in the middle of the room blocked our view of the big, beautiful windows showing the sunrise. But that's about it.

Guy at the checkout gave us a nice deal on room upgrade and breakfast, probably cuz it's not a busy time and they had availability. Happy hour was great too, with self-service beer and wine. Really comfy bar/cafe. Breakfast absolutely amazing!!! Haven't ever had better in a hotel. The spa area was super nice, though the pool was a bit small considering they're boasting that it's the biggest whatever type pool in Europe.

Stayed in November 2023

Shoe horn in room was short, should be long. Toilet paper was poor quality.

Room layout, ceiling height of the dinning room, very light and airy. Close to Tantris

Stayed in November 2023

The breakfast was great, the property was clean and neat

Stayed in October 2023

Fantastic development by Hyatt group. Almost can't be better. Huge SPA, posh restaurants etc. The only thing it is not located very centrally. But there is a tram stop right next to the building and you always can get a scooter! I will be back!

Stayed in August 2023

Clean, helpful staff everywhere!

Stayed in September 2023

Nothing

Clean

Stayed in August 2023

Not really a negative, but it’s a fair way from the city centre - but there’s a U-Bahn station withi a few minutes’ walk.

A beautiful hotel, really well designed. The room was clean and spacious, with a great view of the road outside - and superb soundproofing. The window seat is a nice touch! I loved the electric curtains and blinds, too. The free mini bar was good too, it saved us buying drinks for the daytime. Another plus is the restaurant - great service, decent food.

Stayed in September 2023

a bit expensive

amazing service

Stayed in August 2023

-Nothing

-Staff was really nice and helpful. -Rooms are spacious. -Breakfast was good

Stayed in June 2023