The distance to supermarkets

I only ate 1 time at the restaurant...it was delicious!The cleaning of the walls of the showers in the sauna

Stayed in May 2024

No problems, it was all fine.

Always love its perfect location and value for money. Comfortable beds. Large garage for parking. Electric car charger. All wonderful.

Stayed in April 2024

All still fine and fairly functional, but definitely needs a bit of TLC sometime soon.

The price, the pool, the location.

Stayed in January 2024

The reception area for the apartment section needs to be more clearly identified from the outside/parking area.

We prepared our own meals, since there was a kitchenette with all amenities, or ate out. Used the Steinberger Hotel's pool and sauna a no extra cost. 2 washing machines for 2 Euros each for 1 cycle and 2 dryers for 1 Euro for 1 cycle are easy available if not used by other guests. Drying racks are also available. However you must have your own washing tabs. Location is a bit far out, but still easy accessible. There are 2 separate buses that pass by the Hotel. Bus stops are 3-5mins walking distance. Very friendly receptionist and cleaning service :-).

Stayed in January 2024

Nothing

Swimming pool

Stayed in January 2024

Here is some negative points about Aparthotel Treudelberg: The housekeeping service is performed once a week, not every day! The reception duty hours is 8 AM to 5 PM only (not 24 hours!) and most of the time, you cannot find the reception staff! The free WiFi is very weak and interruptive. There were no shampoo, handwashing or dishwashing liquid in the room.

Me and my wife were the guests of Aparthotel Treudelberg for 14 nights. I just want to say that this hotel is great, specifically when it comes to "value for money". The room was large enough and clean. The bed was so comfortable. The kitchenware was appropriate for cocking. The bathroom was also big and clean. The gym, swimming pool and sauna were great. The location is amazing! Bus station is just in front of the hotel, and by taking bus no. 176 or 276, you can easily go to S-Bahn station "Poppenbüttel", and from there, all city is readily accessible.

Stayed in November 2023

It was all fine.

Spacious clean rooms, very good value at ghat price.

Stayed in November 2023

ITS VERY DIFFICULT TO JOIN THE STAFF FROM CERTAIN TIME IN THE EVENING AND IF SO THE ONE WITH THE HOTLINE NUMBER COMMUNICATION ISN'T RELIABLE HE CANT SPEAK ENGLISH . IF YOU SEND A WHATAPPS TEXT WAIT A WHILE ..... MAY BE YOU WILL GET A RESPONSE.

SPACIOUS ROOM SAUNA GYM BUS STOP NEARBY QUIET

Stayed in September 2023

It was a quiet place

It was very clean

Stayed in September 2023

No microwave in the room

Ambience

Stayed in August 2023

Nothing comes to mind.

I was skeptical at first, reading through all the reviews on here with some claiming things that are unheard of such “someone entering the room” or so on. I can assure you that nothing of that sort happened. The staff were very professional and helpful, the service was as described and as expected, the location and the scenery are beautiful, and the amenities are fully functional. I had a wonderful stay and highly recommend this place.

Stayed in September 2023

It is all ok, considering that the interior is getting a bit old and tired. It is all functional as far as I can see and the price is really affordable, so that is all alright.

The beds are big and comfortable, even the extra couch bed. The rooms have big windows and most have great views to the green landscape. The bathroom is roomy, the shower works great. The hotel pool is pretty big and not very busy, great to go for a swim in the morning.

Stayed in July 2023

Nothing wrong I didn't eat at the restaurant. I preferred to cook for myself

Had my self catering we didn't eat at the restaurant

Stayed in June 2023

This review has been hidden because it doesn't meet our guidelines.

arrived at a long weekend, with supermarkets closed, and were not aware that there would be no dishwashing liquid, soap etc. in the rooms. It would have been nice to know beforehand in order to come prepared. It took a few days before wifi was available in our room.

very comfortable beds, large bathroom, walk-in wardrobe, quiet, access to pool, sauna and fitness, beautiful surroundings for walking

Stayed in April 2023

Everything was great except nobody at the reception from Friday evening to Monday morning and WIFI is poor.

Beautiful and comfortable rooms, large bathrooms, very clean, access to pool, quiet neighborhood

Stayed in April 2023

Not really clean, no water cooker. Far away from centre

Big room, nice bed

Stayed in January 2023

Location is not very good. Shops and other places are available with bus only. Temperature in rooms could be a little bit higher. default Wi-Fi was extreme poor, maybe 10% signal strength, but they give you Vodafon gigacube that is quite good, except of limited traffic. No shampoo and soap.

It was very cozy in apartments, very quiet. I felt sometimes that we are alone in whole building. Bed is very good, sleep was perfect. Sauna and bath was perfect after working day. Staff at reception are always glad to help with any questions. Bus stop is direct on the street where aparthotel is located, busses go to S-Bahnhof every 10 min. There is a room with washing machines and dryers. Washing costs 2 euros, drying 1 euro. You bring your own laundry detergent

Stayed in January 2023

Extremely bad Wi-Fi. Forget about “home office” from this hotel. Personal of the hotel can just enter your room slightly knocking. They don’t really care if you naked or don’t want to be disturbed. In our case we surprisingly discovered that big guy (from housekeeping) was already in the room and closed the door behind him. There is no lock from inside the room. So be prepared.

Good value for the money. Spacious room. Pool and spa.

Stayed in December 2022

reception working hours, for a person who was working from Monday till Friday from 8 till 16:30 it was impossible to talk with a stuff in person. No information about the parking ticket, and no flexibility with extending stay by a few hours (there was info earlier that this shouldn’t be a problem). kitchen was poorly equipped and there was no climatiosation so smell after cooking was horrible in the apartment

pool, sauna and gym, there was calm in the neighbourhood.

Stayed in October 2022

the wifi wasn’t available throughout the whole facility upstairs

pool kitchen

Stayed in October 2022

Staff were unfriendly and distrustful regarding payment which was worrying. One of the two room keys did not work and staff were highly unprofessional when confronted over this.

Housekeeping was excellent. Room and facilities were exceptional.

Stayed in May 2022

They tried to charge me 50 Eur tourism tax. They informed me about this tax only after it was impossible to cancel the reservation. i.e. they waited for that on purpose.

So quiet!! Just... Peaceful! Steigenberger sauna!!

Stayed in February 2022

Facilities are chargeable. Basic like water bottle, welcome drink, kitchen ware, kettle for tea

Calm n quite ambience cool

Stayed in January 2022