Reviews of Apartment Altstadtflair
59 Kanonenwall, 53474 Bad Neuenahr-Ahrweiler, Germany
#6 of 76 hotels in Bad Neuenahr-Ahrweiler
Guests' ChoiceReview score
Based on 2 apartment reviews
9.3Score breakdown
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Cleanliness
9.6
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Comfort
9.5
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Location
9.8
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Facilities
9.7
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Staff
9.5
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Value for money
9.0
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Free WiFi
10.0
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Reviewed: 7 August 2023
Jorge
Spain5 reviews5.0“Sadly, it did not meet our expectations and was not worth the money. Wish we had gone elsewhere”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
We had no contact from the hosts before the stay, I had to Whatsapp them to get the check-in details the day before arrival, as we still had not heard from them. When we arrived, the front door was open and the key to the apartment was in an unlocked box, not great in terms of safety. The flat was full of flies, many fruit flies as well as big blue bottles. Shockingly, despite paying over €150 per night, we were only given less than 1/4 of a toilet roll and had to buy our own paper. The kitchen equipment is seriously worn, we could not even use the non-stick pans as they were so scratched they were not safe to use. There is absolutely no sound insulation, you can hear everything from the flat above, it made it very difficult to enjoy the apartment. I was woken up multiple times throughout the night by the people upstairs going to the toilet (yes, you can hear that!), so I barely slept. The pillows are of terrible quality. A cot was provided, but the sheets were stained and we did not feel comfortable using them. There is limited on street parking and we were woken up at 7am one morning by the garbage men asking us, and everyone else parked in the street, to move the car to let the truck past. Again, no contact from the hosts about what to do upon check-out. Ultimately, it did not live up to our expectations given the price being charged and we wish we stayed elsewhere.
The apartment was very well situated, close to shops and restaurants, and were hiking routes within walking distance. The apartment made good use of the space and was newly decorated, we really enjoyed the sauna. The courtyard is very pretty at night and there was a bottle of wine as a welcome gift.
Stayed in August 2023
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