Steindamm 63, St. Georg, 20099 Hamburg, Germany
#136 of 365 hotels in Hamburg
Guests' ChoiceBased on 752 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
7.9
Facilities
8.3
Staff
8.6
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 29 May 2024
Kunkun
ChinaThe price is high, location is so so...
Stayed in May 2024
Reviewed: 22 May 2024
Deepak
IndiaVery good and spacious rooms and location was perfect. very close to Main station.
Stayed in May 2024
Reviewed: 22 May 2024
Amin
DenmarkIt is not located in a very good neighborhood. So you do not feel safe if you want to go for a walk after 6 pm. The parking fee was also expensive.
The hotel was good. Staff was nice and helpful. The room was clean.
Stayed in May 2024
Reviewed: 18 May 2024
Michael
AustraliaIt’s unfortunately not in a very good part of the city
It’s a funky design, room was clean and comfortable
Stayed in May 2024
Reviewed: 13 May 2024
Ines
GermanyIt gets quite crowded in the morning for breakfast. The staff is friendly and tries to get it under control.
Walking distance to the city. The Hotel is nice, good designed and clean. The bed was perfect. Great breakfast buffet.
Stayed in May 2024
Reviewed: 12 May 2024
Pedro
DenmarkThere was a temporary issue with one of the lift, there was no WiFi signal in the room and there was no water in the room for a short period.
Great location, no noise in the rooms, spacious rooms, decent breakfast, very nice staff.
Stayed in May 2024
Reviewed: 7 May 2024
Stephen
United KingdomBreakfast very crowded and outside was quite noisy
Good location, easy to find and good access to public transport
Stayed in May 2024
Reviewed: 5 May 2024
Kristina
AustriaMattress was not really comfortable and the sauna and fitness room lacked a locker room to undress.
I booked this room because it was well situated close to the main station. Surpringsinly it had a sauna which made my stay so much better! The sauna is included, but its a bit small, but okay.
Stayed in February 2024
Reviewed: 3 May 2024
Dijo
IrelandLocation
Stayed in April 2024
Reviewed: 2 May 2024
Kadir
TurkeyNothin special
Big rooms
Stayed in April 2024
Reviewed: 27 April 2024
Taru
FinlandThe neighbourhood is not the safest one. We didn't have any problems but I wouldn't walk alone there in the evening.
We got a free upgrade so the room was way better than expected. We came in the evening and stayed only one night, didn't eat breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Kartman
CanadaThe bath had a small glass screen and you have to hide behind it while taking a shower but the floor still went wet. The blankets were narrow giving less comfort compared to the wider ones (I suppose they wouldn't be comfortable for a couple). Sauna was not working the whole period of my 7-day stay. The staff told it was our of order. The neighborhood is awful. This is not the fault of the hotel, but I have to mention it. Despite the fact that there's a police station just in from of the hotel, there's lots of homeless people, prostitutes, drug addicts, drug dealers, people with asocial behavior and people with obvious signs of mental disorder (speaking in medical terms). I did met all those people at any part of the day, but especially in the evening, of course, which made me feel highly uncomfortable and unsafe on my one-block way from restaurant to hotel. I've never met such amount of those people near any of the central stations in Germany (Berlin, Dresden, Munich etc.)!
Helpful friendly staff, clean rooms cleaned every day with towels changed every day if left on the floor, good varied breakfast, room is cozy with a wide bed and soft pillows. The location was not bad in terms of nice restaurants one block from the hotel and Lidl in from of the hotel, but somewhat far from the Hamburg central railway station. There's an underground parking in the hotel with lots of parking lots (the driveways between the levels is veeeeery narrow, but it's the problem of all German hotels)
Stayed in April 2024
Reviewed: 23 April 2024
Ruslan
GermanyProperty is located in 10 minutes by foot from Main rail station. In 5 minutes from hotel is underground station : Lohmühlenstraße.
Stayed in April 2024
Reviewed: 16 April 2024
Paul
RomaniaNot a 4* superior hotel Recommend offering slippers Quite expensive Area very busy full of immigrants and beggars
Very expensive for how it is looking, have stayed at the Rubin Arcotel in Hanburg in much better conditions.
Stayed in April 2024
Reviewed: 15 April 2024
Katharine
United KingdomGood breakfast
Stayed in April 2024
Reviewed: 12 April 2024
Alicangokturk
TurkeyAll good
Good location, clean room
Stayed in April 2024
Reviewed: 8 April 2024
Evdokiia
GermanySauna was out of order for at least one day.
Big room with a nice design, bathroom with a tub. Great breakfast with a large selection of dishes. Good location, near to U-Bahn stations, close to the city center. Sauna and gym are a pleasant addition to a nice stay.
Stayed in April 2024
Reviewed: 8 April 2024
Patrick
IrelandLocation if you walk in a certain direction is undesirable. Expensive parking.
Good value
Stayed in April 2024
Reviewed: 8 April 2024
Marcelina
United KingdomWe thought the area was a little run down, especially at night it felt a bit dangerous. If we go to Hamburg in the future, we would choose a more touristy area for that reason. The sauna in the hotel was not working.
Our room was quite big and close to the train station. We were also able to leave our bags at the hotel after checking out.
Stayed in April 2024
Reviewed: 7 April 2024
Anne
United KingdomCan’t fault anything.
Great location for Railway station and St Georg area -. Good choice of eating places there.
Stayed in March 2024
Reviewed: 3 April 2024
Harjit
United KingdomNothing
Modern decor, clean rooms, comfortable bed.
Stayed in March 2024
Reviewed: 2 April 2024
Hannah
United KingdomLocation in a mixed area but safe nonetheless.
Comfortable beds, excellent breakfast and friendly, efficient staff. Good location for public transport.
Stayed in April 2024
Reviewed: 2 April 2024
Olivier
Czech RepublicWaited 10 minutes for checkin. Only 1 staff there. Nice furniture in the lobby but very old and used; same as the carpet in the corridors. Extremely narrow parking and expensive. Impossible to book double bed. Emptied bottle of shower gel & no replacement done. No cleaning up of the room between our 2 nights. Waited 10 minutes to get a place at breakfast. Breakfast food was good but not much choice. Hotel very expensive for a location, where one does feel more in Turkey or North Africa than in Hamburg nice German city.
The hotel was clean. Comfortable bed.
Stayed in April 2024
Reviewed: 1 April 2024
Jindřich
Czech RepublicAn excellent location near the main railway station and U-Bahn.
Stayed in April 2024
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