Sigle room is incredible small: if the toilet's room is open, you can't open your luggage completely or open the room door. You must climb over your luggage to move yoursef. No table, no chair.

The positition is really convenient for city centre, railway station, Dom. Breakfast is quiet generous and good. Staff is really welcoming.

Stayed in April 2024

Really small room, bed was short for a tall person (>1,95m). No one at the reception after 10pm, contact with another hotel required (information is provided)

Affordable room for a music concert. Helpfull staff, transparent information. Quiet and peaceful vicinity (for city center)

Stayed in April 2024

Double-charging for accommodation fees at Hotel Arde Köln Zentrum. During check-in, always make sure to confirm if the accommodation fees have already been paid. In March 2024, when staying at Arde Köln Zentrum, I asked if the payment had been made in advance, and the receptionist, a Turkish man in his 20s, said something strange like, "Do you want to pay for the accommodation now? Or is paying later okay?" Prepayment is common sense, but he seemed to think otherwise. After paying the accommodation fees with a credit card, I was asked if I needed the payment receipt, so I took it. Later, when I checked my booking on BOOKING.COM, I found that the hotel had already been paid 77 euros for the stay at Hotel Arde Köln Zentrum, two days prior, using the credit card. Immediately, I informed the Turkish male receptionist that they had double-charged me, and requested a refund for the amount I had just paid. He smoothly processed the refund and handed me a receipt. When I asked him why they had charged the prepaid accommodation fees again, he calmly responded, "Because you said you wanted to pay with a card." This man is using this tactic to double-charge accommodation fees from many guests. He shows no signs of panic and acts calmly. Beware of Arde Köln Zentrum.

Stayed in March 2024

Horrible pillow, rude staff

Great location

Stayed in March 2024

Very Dry Scrambled eggs :( and not comfortable mattress

Localisation and fair price

Stayed in January 2024

Not that it was bad, but Staff at the reception could be a bit more welcoming. They are the face of the Hotel :)

The location of Hotel is perfect. There are fair amount of Shops, Bakeries, Restaurants etc. nearby. The Wifi connection was great. It's a nice Hotel, if you are just looking for a place to sleep and will be out for most of the day.

Stayed in January 2024

Pillows were awful, 1 per person but they weren't filled like a normal pillow. Very flat and lumpy. Our section had a strange smell in it, was ok in the bedroom but the hallway not so much.

Great location especially for Christmas Markets. Room sizes were fine for 2 people.

Stayed in December 2023

i specifically wanted 2 seperate beds since we were two people, i even wrote an extra note but they didn't pay attention and still gave us one large bed. quite disappointing. i didn't go tell them about it because i was too tired.

bed is big, the location is also really good for its price. You get what you pay for. Although i didn't have breakfast it seemed good and the receptionist is very nice and they also speak English. well done

Stayed in December 2023

Some of the staff at the reception desk could be more welcoming. Be prepared to fill out a complete set of personal details though everything is available from the booking procedure.

The hotel is located right at the heart of Cologne in the shopping district. The rooms are small, clean and provide everything what a traveller needs. You get a fair value for the money you pay. I did not try the breaklfast as there are many bakeries around the corner providing nice breakfast.

Stayed in November 2023

Very old and run down room, not accessible by the lift after a certain time for some strange reason.

Good location

Stayed in October 2023

No elevator . Dirty stained hallway floor .

Located right the centre. Parking garage is in the street. Space to park your car in front of the hotel for quick load out/in

Stayed in July 2023

Easy access to the center and tourist spots. Surrounding has nice restaurants and shopping.

Stayed in September 2023

It’s so dusty. I can even feel that I was breathing in the dust. And a bit unnecessarily noisy in the morning. Bed is small. And no socket beside bed to charge the phone.

Good location. Super convenient.

Stayed in September 2023

Very small room, old rusty furniture, and mosquitoes

Just the location

Stayed in September 2023

The room was stuffy and could have benefited from having a fan. The lighting was harsh.

The breakfast was good. The location and price value was excellent.

Stayed in September 2023

the stairs and rooms including the bathrooms are well used so need some care and attention. also, small room very sparsely furnished

staff very friendly and helpful, breakfast area clean and fair choice for breakfast

Stayed in September 2023

Bathroom would need a refresh. No air-condition in the room, but if you only sleep in the hotel it's ok (temp. outside was over 30 degrees). Bad view of the emergency exit and the constant murmur of some machinery (ventilation system maybe).

Location great and good breakfast. Hotel in old style, but if you take price into consideration, it was fine.

Stayed in September 2023

My room was without a desk or a chair

The staff are very welcoming and the location is great

Stayed in August 2023

Needs some TLC

Great location Friendly staff Good breakfast

Stayed in August 2023

Not quite clean, carpets badly need to be replaced. Just a bit dingy.

Good location, with single rooms suitable for a solo traveller.

Stayed in August 2023

no facilities to hang clothes up so had to use towel rail

basic room however clean and all facilities required showers were powerful which I loved and beds we’re comfortable

Stayed in May 2023

the heat of being almost a roof room!

We had the room on the West on floor 3 and it was like a sauna!!! so hot!! no air con and even a fan would’ve helped. Area great!

Stayed in June 2023

The smell from the bathroom was horrible The building was very old

It's location was very good Close to centre & train station

Stayed in March 2023

Overall grubbiness, shabbiness and sense of neglect of physical conditions -

Location good

Stayed in May 2023