Hohe Pforte 19 - 21, Altstadt-Süd, 50676 Cologne, Germany
#223 of 238 hotels in Cologne
Guests' ChoiceBased on 303 hotel reviews
6.3Cleanliness
6.5
Comfort
6.3
Location
8.7
Facilities
6.1
Staff
8.0
Value for money
6.8
Free WiFi
8.0
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End of dialog contentReviewed: 21 May 2024
Anna
EstoniaRooms are worn out and quite basic, but you would not expect more from 3* hotel. The water in the shower is not getting away very well.
Great location in the city centre. Nice staff. Clean rooms. Rich continental breakfast. The beds are comfortable, a working table is present.
Stayed in May 2024
Reviewed: 20 May 2024
Miros81
SerbiaThe furniture in the room is relatively poor, there is no air conditioning in the room and the shower doors in the bathroom were not working.
The staff is friendly, and the location is good.
Stayed in May 2024
Reviewed: 22 March 2024
Katharina
GermanyThe poor quality of the rooms.
The equipment, furniture and room was poor, old standards. The breakfast was ok, but rolls were hard, could be more variety and fresher fruits. The location is very good situated. The staff was helpful and friendly.
Stayed in March 2024
Reviewed: 2 March 2024
Lucas
NetherlandsI had a lot of WiFi issues, connection was unstable, in the lobby had issues, but in the room it got worst. Hairdryer cable was partially severed and short circuited so the hairdryer stop working, and then it worked again. I reported this cause it could be dangerous.
Good breakfast, diverse. Comfortable room, good shower. Friendly and welcoming staff.
Stayed in February 2024
Reviewed: 16 February 2024
Steven
United KingdomWould have liked facilities to make a hot drink in the room. No bar area or place to relax away from your room.
Location is the key to this hotel, not far from the central train station and a perfect location to explore the city. Staff pleasant and very helpful. Breakfast good.
Stayed in February 2024
Reviewed: 8 February 2024
Asma
BelgiumThe beds are old. The room smells bad,
The location was in the city center, good breakfast for this money. It was ok
Stayed in February 2024
Reviewed: 20 January 2024
Ulrich
BelgiumWell located, quite basic but clean rooms. Good value for money.
Stayed in January 2024
Reviewed: 25 December 2023
Tjaša
SloveniaVery different style rooms, some really run down which affects the comfort.
It was OK for a short stay as it was much cheaper than anything else in Köln in december. Great location, next to an U bahn, 7 minutes walking from the catedral.
Stayed in November 2023
Reviewed: 24 December 2023
Ghada
United Arab EmiratesAll good
All good
Stayed in December 2023
Reviewed: 21 December 2023
Janielle
United StatesYou can kind of hear conversations through the walls so it's a good idea to bring earplugs if you're a light sleeper.
The room was comfortable and relatively clean.
Stayed in December 2023
Reviewed: 21 November 2023
Mazyar
GermanyMy pillo was bad and too soft. The radiator temperature was not enough.
It was comfortable and good for one person. The bathroom was so clean.
Stayed in November 2023
Reviewed: 22 September 2023
Kevin
GermanyBathroom a bit small with a step.
Has an elevator, nice breakfast, and a nice room overall.
Stayed in September 2023
Reviewed: 21 September 2023
Glenn
CanadaNo air conditioning, furnishing quite dated, no in room safe
Location and good buffet
Stayed in September 2023
Reviewed: 29 August 2023
Tim
IrelandRoom was very hot.
Location, breakfast, friendly & receptive staff.
Stayed in August 2023
Reviewed: 28 August 2023
William
GermanyPlace is OK but room small and basic
Location good
Stayed in July 2023
Reviewed: 27 August 2023
Selwan
NetherlandsNot clean enough..the carpet in all the hotel was dirty need to be changed…room to small..specially the shower
The staff were excellent 👍👍
Stayed in August 2023
Reviewed: 11 August 2023
Vadym
UkraineThe room was small and very old-fashioned.
Great location, friendly and helpful staff, clean room.
Stayed in August 2023
Reviewed: 29 July 2023
Sibel
GermanyThe bathroom was smelling mold but I opened the window and some frisch Luft solved everything. The only real problem was that I had to leave my bag in the hotel and take it back later in that day. The place I left my bag had no keys and it was an open hall in fact. I was worried about it’s security.
When I read the comments I got really worried but it was better than I expected. The hotel was clean but it is old and needs some renovation. I am satisfied with my experience because it is really not possible to find a hotel in that location with such a reasonable price.
Stayed in July 2023
Reviewed: 5 July 2023
Nazia
BangladeshThe room was very small and the bed was even tinier which didn't expect.
Location and staff of the hotel were really great. I could walk or get Uber/Taxi/Train easily from the hotel.
Stayed in July 2023
Reviewed: 22 April 2023
Laura
GermanyYes it's not newly renovated, yes some things are kinda broken (not funktional things do so we didn't care) BUT we for the price we paid it was perfect. The stuff was nice and helpful and we were able to leave our luggage for the afternoon. Also the breakfast was good and we had a nice stay :)
Stayed in April 2023
Reviewed: 10 April 2023
Klaudia
GermanyUnfortunately the room wasn't fully clean, there were hair in the bed and in the shower. The room smelled with sewage but reception didn't have solution for it - no rooms to replace as they were fully booked, no air freshener, no perfume, no help. We had to stay with open window all night and therefore it was extremely cold. Also I understand everyone can have a bad day but some information on what we have to do with registration form would be nice, please try to speak to guests next time as it was very unwelcoming feeling.
Central location with many shops around, close to city center. Comfortable, big bed. Good value for money, not so expensive as the other hotels in this location.
Stayed in April 2023
Reviewed: 15 March 2023
Margie
United Kingdombed was old and uncomfortable.I requested fr an extra pillow and receptionist ask me to get it on the reception area at 2300.They should be the one to bring it to customer.Pillows were awful.Not worth 100 euro a night.disappointed
none
Stayed in March 2023
Reviewed: 7 January 2023
Kirill
Serbiathe wifi wasn't working, rooms are poorly isolated in terms of sound
Stayed in January 2023
Reviewed: 7 December 2022
Gregory
United Statesblack mold on the shower walls and shower door. broken hairdryer. bathroom exhaust fan covered in dust and therefore not doing it’s job. neither bathroom trash nor room trash was emptied after housekeeping was “complete” (until I found housekeeping and asked). tissues not replaced even though I told the front desk to tell housekeeping (again, had to find housekeeping in the hallway and ask)
Stayed in December 2022
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