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Reviews of Arkona Strandhotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Strandpromenade 59, 18609 Binz, Germany

#37 of 38 hotels in Binz

Guests' Choice

Review score

Based on 56 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    9.6

  • Facilities

    7.0

  • Staff

    8.2

  • Value for money

    6.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 August 2023

    7.0
    Nicely located next to the beach. A bit old, but the price corresponds to it.
    • Leisure trip
    • Couple
    • Double Room with Balcony and City View
    • Stayed 1 night

    The hotel was a bit old, but the price corresponds to it.

    We liked very much location of the hotel next to the beach! Also, we liked the bar (bit retro from the good old times) but full of people and breakfast. Parking available in front of the hotel or in the garege (€13-15/day)

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony and City View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is a bit old. Old furniture and it says it is 25 km2 but the furniture is big and bad placed så the room is small. It says it is a room with balcony but it is not a balcony. You couldn't take out any chairs. It's more like a big window so that was a huset dissapointment.

    Location terrific. Nice skybar, nice indoor bar, nice pool and nice staff. Very good breakfast.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    overall we had a great stay. Only a couple of small things that could be improved on as I mentioned: clean towels during
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately our towels where not changed at all during our stay. It would have been nice to have clean ones at least once during our trip. The pillows on the beds were uncomfortable.

    We loved the location. Really good facilities. breakfast was also very good. We unfortunately didn’t get the chance to visit the sky bar but from what we could see from our room it looked very nice.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Wonderfull stay… great location
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Wellness centre and pool area was really good

    Stayed in July 2023

  • Reviewed: 12 July 2023

    6.0
    Pleasant
    • Family with young children
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The room gets really hot during the day and hardly cools down at all at night. Adding a ventilator in the rooms might help.The toilet was not clean when we checked in, and the soap dispenser in the shower was completely empty.

    The location is awesome, right on the beach. Rooms are big, with somewhat smaller bathrooms. Breakfast is varied and plentiful.

    Stayed in July 2023

  • Reviewed: 9 April 2023

    7.0
    Friendly, clean and great views. I would definitely go again
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights

    The only problem was my bed. It was booked for a queen but there were two different sized mattresses overlapping on a box that was maybe a double size so that the only comfortable place was the middle but the mattresses met there so it wasn't exactly comfortable.

    My room was clean and very quiet, which I really appreciated. The breakfast was great and the staff was mostly very nice! You couldn't wishfor a better location!

    Stayed in April 2023

  • Reviewed: 20 August 2022

    8.0
    My family enjoyed alot. Excellent services!
    • Business trip
    • Family with young children
    • Suite with City View
    • Stayed 1 night

    Not applicable.

    The hotel is located with stunning view of sea which was indeed a great part of this hotel; breakfast - super; and room was simply decorated the best. Also, the hotel had informed us the availability of Sauna and pool at free of cost but it was not possible as we were there for the short time. Surely, we plan another trip in the place next year's summer and enjoy all the facilities of the hotel.

    Stayed in August 2022

  • Reviewed: 13 August 2022

    8.0
    Chill
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Car parking was little expensive but was good as well

    Stayed in July 2022

  • Reviewed: 20 June 2022

    6.0
    The location is good, comfort level is 3 from my side, bathroom door and sink collides always .
    • Leisure trip
    • Couple
    • Double Room with Balcony and City View
    • Stayed 2 nights
    • Submitted via mobile

    Overall the price I paid for 2 people was not the worth for the room. Room was not having ng kettle or any tea. Most important for me is the curtains were so transparent that I used to get up at 5 once the sunrise occur. Particularly I dnt like this.

    The location and breakfast

    Stayed in June 2022

  • Reviewed: 17 June 2022

    7.0
    Decent hotel for a great price
    • Leisure trip
    • Solo traveller
    • Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    It’s an aging hotel and could use a makeover

    Value for money was good I liked it

    Stayed in June 2022

  • Reviewed: 17 October 2021

    8.0
    Very relaxing stay.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 4 nights

    I would have liked more varieties of coffee available for breakfast.

    Excellent location, very friendly staff. Great breakfast and dinner.

    Stayed in October 2021

  • Reviewed: 14 September 2021

    7.0
    all in all good
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    pool was too cold the first day; room was still taken at 16:00; when I came in then with my key card I found other people’s travel items and they were still on their way. The room was only available around 17:30 after I had addressed the problem and they still had to clean it. It took a long time to check out at the reception; there are not enough computers and staff that work on them for that! The mattresses were not good, very soft and you could feel an upcoming spring.

    staff was very friendly, especially helpful in the breakfast area and the location of the hotel is great;

    Stayed in September 2021

  • Reviewed: 17 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are a bit older fashioned and look quite dated.

    The location of the property is excellent, hardly 10m from beach. Staff is great and polite. It is quite big with lots of rooms. The second biggest attraction is skybar on the roof. It had very nice ambiance with live music and panorama overlooking the sea.

    Stayed in July 2021

  • Reviewed: 14 July 2021

    7.0
    Location is good but bed and mattress are pathetic.
    • Family with young children
    • Double Room with Balcony and City View
    • Stayed 3 nights
    • Submitted via mobile

    Room facilities needs drastic improvement. Bed/mattress and bathrooms are not in tandem with hotel cost.

    Very good location

    Stayed in July 2021

  • Reviewed: 6 June 2024

    1.0
    i do not recommend this hotel
    • Leisure trip
    • People with friends
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    1. first, we were met by a surprise at the reception desk - i made a mistake whilst booking our two rooms, and instead of assisting us at solving this issue smoothly, the staff was incredibly unhelpful and unwilling to facilitate. they took over two hours of our time for nothing. didn’t give us clear explanation regarding the price change (which differed from what they said on booking.com). on the next day, it turned out that there is a completely new bill info with new pricing details. the staff was not coherent and all the reps gave us different explanations us to what we were being charged for. all in all, we left feeling stressed out, annoyed, and utterly disappointed. 2. the rooms looked outdated. water was left near the window what made it hot and impossible to drink. pillows were mini versions of normal ones. 3. there was not a feeling like we were guests to this hotel, coming to enjoy our short stay and recharge. the atmosphere was unwelcoming

    location is perfect. didn’t get to see the spa facilities, unfortunately, due to some issues at the reception desk. the room was clean. breakfast was not bad

    Stayed in June 2024

  • Reviewed: 3 September 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Location was great but only the bad thing is 🛌 so much irritated 😣

    Bed was very uncomfortable and the bedsheets was stinking🫣

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    Overall amazing.
    • Leisure trip
    • People with friends
    • Double Room with Balcony and City View
    • Stayed 1 night
    • Submitted via mobile

    The bedsheets weren’t thoroughly cleaned. They have a rooftop bar and restaurant which is good but they stop serving food earlier at night. Considering Rugen is a small city and options closer to hotels are closed earlier. Maybe, a 4 star hotel should be able to provide food for till late.

    Close to the beach and lovely hotel.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    9.0
    It was a wonderful stay and would recommend to have the breakfast buffet here too
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The availability of the pool in the morninngs

    Closeness to the beach and a wonderful big properties to keep the kids entertained

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    A brilliant hotel in a gorgeous town
    • Business trip
    • Solo traveller
    • Double Room with Balcony and City View
    • Stayed 1 night

    There is nothing that I can think of that I can honestly say that I did not like about this hotel or the town of Binz.

    This excellent hotel was a most wonderful find. Located close to the town, but far enough away for the surrounding streets to be less crowded. The facilities are first class. The beach is literally outside the door, and it is a really great beach in the centre of a beautiful bay. The staff here were enormously helpful and with just one notable exception, friendly! The Wi-Fi was good. The parking was on site and easily accessible. The facilities within the hotel are such that you will enjoy a seaside holiday inside if the weather was in any way poor. The swimming pool and other facilities indoors are complemented by the restaurant and the bars. Binz is a really pleasant resort, and the hotel provides guests with the local pass card for using public transport and free access to the well maintained and clean toilet facilities near the beach. The breakfast served in the hotel was a pleasure to sample, a great range of foods, drinks and despite the popularity of the hotel, very efficiently cooked, and the self-service buffet properly maintained.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Lovely stay. If ever in the area again I would definitely choose this hotel again.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    If I had to find one thing I would say the bed were far to soft, but that is down to individual choice.

    Perfect setting, right by the beach. I was worried as id read such negative reviews, but I throughly enjoyed my 2 night stay. Staff were friendly, my room overlooking the sea was modern and very nice.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    The most excellent hotel in a beuatiful location - with a great professional team in all departments
    • Business trip
    • Solo traveller
    • Double Room with City View
    • Stayed 1 night

    As an Englishman, the only thing that I was lacking was a kettle in my room to make tea. There is simply nothing else that can be criticised, and that criticism is hardly a deal-breaker!

    This is an exceptional hotel. It has absolutely every facility one might imagine. It was very busy, but still a quiet and pleasantly friendly place to stay. The location is adjacent the promenade alongside the beautiful beach and bay. The town is a delight and all within an easy walk. The choice of refreshments within the hotel is amazing, and within a few metres there is far more available. I can see why this is a truly popular resort! This hotel is one I can happily recommend.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The bed sounded like it's falling apart every time we turned and the parking area was packed and tiny.

    I loved how close the hotel is to the beach. The breakfast was delicious and they had a huge variety of things there, definitely something for everyone. Check in and check out was easy and the staff was friendly and tried to help out.

    Stayed in July 2023

  • Reviewed: 5 November 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was too small and

    The food was great!

    Stayed in November 2022

  • Reviewed: 28 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Bed matrix was so hard that we couldn't sleep in the night . Roof bar was very expensive and didn't have various cocktails and sky bar staff waren awful

    Location and Hotel bar

    Stayed in July 2022

Showing 1 – 25

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