Wittbräucker Str. 565, 44267 Dortmund, Germany
#167 of 167 hotels in Dortmund
Guests' ChoiceBased on 90 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
9.1
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Kolb
GermanyIn meeting room X, the fountain and its music was annoying, but the personell took care of this immediately. The staff in the restaurant could have been nicer, with exception of the cook. A smile and being friendly should be the standard.
Stayed in May 2024
Reviewed: 16 April 2024
Adrian
United KingdomN/A
Large room with huge bed , superb bathroom Very clean and tidy throughout the hotel
Stayed in April 2024
Reviewed: 15 March 2024
Han
Netherlandsnothing
A great hotel with a Spa, in a quiet area of Dortmund. Friendly & accomodating staff.
Stayed in March 2024
Reviewed: 29 January 2023
Åsa
United KingdomExtremely slow service at the restaurant ( we waited 1 hour for our food !) and the food is below average.
Very nice, spacious and clean rooms. Location is good. Dog friendly.
Stayed in January 2023
Reviewed: 1 November 2022
Geert
BelgiumWiFi in our room was very bad and unusable. Smart TVs are not connected to the Internet. This is not the same in all rooms though…
Nice location, great atmosphere, good spa, cosy restaurants with good food
Stayed in November 2022
Reviewed: 5 September 2022
Ali
SingaporeNone
It exceeded my expectations
Stayed in September 2022
Reviewed: 6 August 2022
Marek
Polandrestaurant was closed at 22.
everything very nice.
Stayed in May 2022
Reviewed: 24 June 2022
Aylin
GermanyOverall it was good and the staff was friendly. However, there were no disposable slippers in the room and bed comfort could have been better. Also, the lack of a mini fridge is a minus.
Stayed in June 2022
Reviewed: 14 June 2022
Constance
Luxembourgalles perfekt!
Stayed in June 2022
Reviewed: 12 June 2022
Raimund
LuxembourgThere was a marriage that was a bit too loud for guests that would like to sleep.
Very nice Hotel with very friendly personal. the rooms were very clean and even if the hotel has seen some years everything is clean and well maintained. Two very nice restaurants with a beer garden in a wonderful landscape.
Stayed in June 2022
Reviewed: 8 June 2022
Kondwa
United KingdomService in the restaurant could be improved, the wait was long, the waitress mostly ignored us and we eventually had to ask a different waiter for the bill.
The room was spacious and clean, with excellent water pressure in the shower; my husband really enjoyed the bath. Breakfast was lovely, though I would have appreciated bacon in a warmed dish as opposed to one plate of bacon sitting out in the cold air. The bread was excellent and the selection was good. The spa was great, a lovely big pool and hot jacuzzi we enjoyed while we stayed there. My husband booked a massage and had nothing but praise afterward. We did not get a chance to use the sauna, so can't speak on it.
Stayed in June 2022
Reviewed: 2 June 2022
Diana
BulgariaThe sauna starts at 9 a.m.. this is not good planed because most of the people leaving at that time. If the swimming pool is open at 6.a.m, the sauna must also in order to provide the best relax!
Room,breakfast o.k
Stayed in June 2022
Reviewed: 31 May 2022
Meena
United KingdomFor the price of the room, breakfast could have been included.
Comfortable bed, quiet room.
Stayed in May 2022
Reviewed: 21 May 2022
Elizabeth
Netherlandslovely clean and very comfortable room, and we enjoyed the pool too. We enjoyed a very good meal at the hotel and the restaurant staff were excellent.
Stayed in April 2022
Reviewed: 3 May 2022
Philippe
Belgiumbeds are too narrow. For large people it’s not big enough. and at the restaurant the food was just horrible. They made mistakes at every course and de didn’t get all the things we ordered but they were all on the bill ! that was corrected of course but still.
very nice pool, rooms ok too.
Stayed in May 2022
Reviewed: 19 April 2022
Mehmet
GermanyWellness Top
Stayed in April 2022
Reviewed: 13 April 2022
Anna
United Kingdombeautiful place with gorgeous garden
Stayed in April 2022
Reviewed: 28 February 2022
Maria
BulgariaThe room we were given was different (worse) from the pictures of the room we booked. For this price the rooms should be better. The food was average while the prices were for fine cuisine. Nobody told us we were supposed to get a reservation at the restaurant. We were about to stay hungry, they literally booked us the last table.
The spa was great. Hospitality on point. Very friendly staff, they speak perfect English.
Stayed in December 2021
Reviewed: 9 November 2021
Arne
DenmarkOur neighbors held a very loud party with music in their room. Not compliant with the purpose and advertisement for your hotel. Call to the reception did not help significantly. Only stopped at 01:00.
Stayed in October 2021
Reviewed: 19 September 2021
Mei-ling
GermanyEverything was great.
Beautiful grounds, great restaurant and pool and super helpful staff. We stay here regularly and it's consistently good. The breakfast is substantial. Great that our dog is able to come too!
Stayed in September 2021
Reviewed: 27 August 2021
Jana
CanadaNothing
Everything was awesome!!!!
Stayed in August 2021
Reviewed: 9 August 2021
Howard
Germanycant find a fault.
Very nice evening meal the waiter was very professional. The Staff were very friendly and helpful. Towels and bedding was nice and clean. Receptionist was very professional and helpful.
Stayed in August 2021
Reviewed: 2 August 2021
Karsten
GermanyThe stay was excellent. Nothing negative to mention. All very good.
I got a free room upgrade to a large room with big windows - great view into the garden and adjacent forests. Staff as always very helpful and nice.
Stayed in July 2021
Reviewed: 26 July 2021
Wolfgang
GermanyThe spa areas, are to expensive for the equipment.
Nearly by nature to walk and biking.. The very best spareribs.
Stayed in July 2021
Perth, Australia
Embach, Austria
Palaios Agios Athanasios, Greece
Kaluža, Slovakia
Saint-André, France
Vienna, Austria
Three Rivers, USA
Paraty, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content