Europaplatz 1, Bahnstadt, 69115 Heidelberg, Germany
#34 of 81 hotels in Heidelberg
Guests' ChoiceBased on 30 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
8.4
Facilities
9.1
Staff
9.0
Value for money
8.0
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 4 June 2024
Ogoh
United StatesClean, modern and stylish accommodations
Stayed in June 2024
Reviewed: 4 June 2024
Johnmchapman
United KingdomAfter a 12 hour drive to Heidelberg we were looking forward to a good evening meal in the hotel to find that the restaurant was fully booked. Amazed that the hotel parking cost 25Eu per night. THis was not made evident on booking otherwise we would have stayed elsewhere. To cap it all it was difficult to exit this car park despite notifying lthe stall of our departure
Proximity to local transport as it was opposite the railway station and central bus stops. A nice modern room on the ninth floor with good views.
Stayed in June 2024
Reviewed: 20 May 2024
Eduardus
GermanyHave to say, that the staff should really check by themselves, that the air conditioner was not functioning properly. Or maybe it's really that bad They tried to move us to a different room, but the staff at night about 21:00, tried to convince us that it was normal... That it was their technology. If that is true, you should not stay in this hotel, until they changed it. It was so bad, and warm in the room and the floor on the way to the rooms.
Location, and the hotel is new. It's a good looking hotel.
Stayed in May 2024
Reviewed: 20 May 2024
Carl
SwitzerlandThe food in the restaurant and the whole atmosphere. Very original architecture.
Stayed in May 2024
Reviewed: 17 May 2024
Garry
United KingdomBrand new shower problems. Fundamental issues like this shouldn't go missed. The waste can't handle the amount of water the shower puts out, so the cubicle floods in 30 seconds. Who designed this major flaw?
Size of room, the roof top breakfast
Stayed in May 2024
Reviewed: 15 May 2024
Roberto
GermanyThere is some noise coming from the outside due to the construction work being done in the square. The windows do a mostly good job at isolating it. The bedding and mattress could be better, it's scratchy and takes away from an otherwise very good room.
Great location with good transit connections for the city. Works very well for travel. The hotel is very well maintained and the rooms are well appointed and spacious.
Stayed in May 2024
Reviewed: 14 May 2024
Soo
SingaporeFront desk need to be more friendly, my checking time is from 1pm which state at the booking.com however the front desk is not very friendly and informed that no room and need to wait till 3pm even indicate in my booking. The air con is not function? It could be hot during the midnight
Comfortable bed, great location and wondeful breakfast which I had the best in Germany.
Stayed in May 2024
Reviewed: 11 May 2024
Dagmar
GermanyExpensive parking and breakfast One morning an early knock at the door from cleaning personal (8.30)
Stayed in May 2024
Reviewed: 2 May 2024
Ece
TurkeyNext to train station, next to construction. However, noise is completely cancelled when windows are closed.
It’s a new hotel, location is really good with tram and trains.
Stayed in April 2024
Reviewed: 20 April 2024
Irina
United Kingdom👍
Stayed in April 2024
Reviewed: 17 April 2024
Capris
United KingdomThe floor and not just the floor was very dusty, it's understandable as outside is a construction work ongoing... but even so, the room should be checked before handing the keys.
Stayed in March 2024
Reviewed: 14 May 2024
Janice
FranceMy search parameters included air-conditioning and a charging station for electric vehicle. Although listed as available on the Booking site, the hotel has no air conditioning and the charging station isn’t yet installed. The rooms are stuffy and, in the case of south exposure, hot. Opening a window is possible, however the noise (heat pumps opposite or the train station) make this a lesser option for peaceful sleep. Although in pictures the hotel looks good, the reality was- for me- disappointing.
The best thing about this hotel is the personnel at the reception: welk-trained and ready to do what it takes to satisfy their customers, truly exemplary!
Stayed in May 2024
Reviewed: 1 May 2024
Josh
United Statesthe bed situation was a problem. like many european "queen" beds, it was actually two small beds pushed together. but the beds were on a smooth floor - not carpeted - and seemed to have slider "feet". so the two beds would slide around all night. the worst issue was the climate control. i stayed in spring -- i can't imagine how bad it will be in summer. they have a weird non-standard system which doesn't really let you set a temp for your room -- and pretty much doesn't work. the town was only moderately warm during my stay, but my room was around 74 F. definitely not comfortable.
the location -- essentially attached to the hbf train station -- was perfect for ease of getting in and out of town. the upstairs bar was also quite good. and the kitchen was able to serve food until 11pm -- a rarity in heidelberg.
Stayed in May 2024
Reviewed: 1 June 2024
Alexander
GermanyThere are no comments available for this review
Stayed in June 2024
Reviewed: 28 May 2024
Wayne
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 21 May 2024
Frederika
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 20 May 2024
David
MaltaThere are no comments available for this review
Stayed in May 2024
Reviewed: 18 May 2024
Dharmesh
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 17 May 2024
Khasraw
IraqThere are no comments available for this review
Stayed in May 2024
Reviewed: 16 May 2024
Angel
BulgariaThere are no comments available for this review
Stayed in May 2024
Reviewed: 14 May 2024
Sie
MalaysiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 May 2024
Prakhar
GermanyThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 May 2024
Koray
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 May 2024
Monica
United StatesThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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