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Reviews of a&o Hamburg City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Spaldingstraße 160, 20097 Hamburg, Germany

#315 of 361 hotels in Hamburg

Guests' Choice

Review score

Based on 1644 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.4

  • Location

    7.3

  • Facilities

    6.7

  • Staff

    7.3

  • Value for money

    7.1

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 16 May 2024

    5.0
    I did enjoy my stay hopefully will come back again
    • Leisure trip
    • Solo traveller
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Their bathroom was not very clean especially the tap water in the bathroom

    The place very affordable and nice family friendly room

    Stayed in May 2024

  • Reviewed: 16 May 2024

    6.0
    It's ok for a weekendtrip when you are barely in your room and just for sleeping after a night out.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 4 nights

    The rooms were smelly and you hear everything from the neigbour rooms. In our case not even the sheets were on the bed we had to do it by ourselfes. It's more a youth hostel than a proper hotel for adults.

    The rooms are very simple the neighbourhood is not the best but its close to the next train station which is comfy. Its ok for a weekend.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Quite dirty, lots of mold in the shower. Kind of a sketchy place overall and my room was mixed with a few creepy individuals. Really small room for 6 beds in my opinion.

    Relatively close to the train station, separate bathroom and shower, staff friendly

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Place is not good with kids. Very noisy, not possible to sleep with opened windows - traffic day and night. Parking is also a little complicated around hostel.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    No thanks

    Room cleaning

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    I would stay here again, but definitely skip the breakfast.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    One of the duvet covers had a stain on it which I didn’t notice until the morning. I was able to swamp it out myself. The breakfast is not worth it, over priced and limited basic options. I would recommend checking out some local spots instead. The breakfast staff were not friendly at all.

    The room was good, comfortable for the 2 nights we spent there. Lots of activities in the lounge. They had live music and a comedy show on the nights we were staying there. Location was convenient for taking the train to the city centre. Pet friendly. The staff at the front counter were welcoming.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    6.0
    Pleasant
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    the kitchen very very small,and almost there is nothing to cock with.almost empty.atleat one normal pot with Cover.needed there.no knifes to cut with...so no coment..and sometimes homeless people come to the kitchen and eat guests food and sleep there ..i see them many Times.Because the kitchen unlocked, in A&o City hostel no one of drugs people can use it only guests. But here unfortunately it's like this...dönt leave your food there because this is like street kitchen

    not Bad,

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very slow check in process, almost it took 1 hr. Few common washrooms,

    Location, staff

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good enough, don’t expect the Hilton, do expect a ginormous yet friendly hostel.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    I think they were struggling with staffing. Both automatic coffee machines were not working for cards or cash although they would happily take your coins. It would however dispense hot water for free and I had coffee and tea stuff with me so no probs. The Aral gas station across the street is your friend. Good stock of fresh and tinned food and drink and friendly staff.

    The bar/lounge was fantastic. Really large and lots of places to sit and plug in your devices. The place is huge so there are lots of different people and types of travellers so you get chatting quite easily, we’re a young family of four and it was great for kids. Rooms were also Ok, decent shower and a good nights sleep. Check in machines weren’t working so there was a stampede for the check in desks and a bit of a free for all. Also heard people complaining to the poor guy at the desk that ‘their room was noisy with the window open’ and they wanted a different one. This kind of person shouldn’t book a cheap hostel. The employee replied ‘we are in a city, all the rooms are noisy if you open the window.’ That made me laugh.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Cant check in online and their self online wasnt working out of order so u need to be in long queue. We needed to do the 2 beds on our own..

    Staffs were friendly..

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Not bad
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The lack of a refrigerator in the room. I had an unpleasant situation. One day, I forgot to wear my watch and left it in the room. When I returned in the evening, it was gone. I didn't leave any other valuable items in the room, as recommended by the administration. I really didn't want to ruin my mood and figure out who stole my watch, so I didn't report it to the reception. But I want to warn everyone not to leave valuable items in the room.

    Everything was fine in terms of accommodation. I stayed for 5 nights. Convenient check-in and check-out process. Good WiFi in the room. Comfortable room.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    mirrors were not properly cleaned as well as the towels

    Stayed in February 2024

  • Reviewed: 21 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There should be a gender separating option when booking, or at least when checking in. As a female solo traveler, it was a scary and not-so-pleasant experience having to share a room with 5 men.

    It's 5 minutes away from Edeka, very close to U-Bahn Station Berliner Tor, 15 minutes on foot to the central railway station. Friendly staff, breakfast option, charging stations.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Overall a good stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was not the most comfortable, room was loud from the street outside and from the other guests in the hallways.

    Good Location and good breakfast buffet

    Stayed in March 2024

  • Reviewed: 21 February 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The checkin and the key transfer could be better organised. There was no advantage for the Customers who did the selfcheckin.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    5.0
    I was expecting a bit more... but for the price i guess it was not terrible.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    The curtain of the Room covered only half the window. You could also hear everything on the floor above and rooms in the near. I guess is all the hostel experience.

    The Hotel looks pretty nice and has pretty good facilities.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Six-Bed Room
    • Stayed 2 nights
    • Submitted via mobile

    Popcorn machine ;) and beds

    Facilities

    Stayed in February 2024

  • Reviewed: 13 January 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    the kitchen was bad

    Stayed in January 2024

  • Reviewed: 5 January 2024

    6.0
    Not great!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Stayed at the hotel as a couple for a few days. The self-checkin machines in the lobby did not work, so there was a big queue at the reception. Rooms are not the cleanest, heaters did not work at all so we had to endure the dampness and cold, because of which we did not get a good night's sleep even once. The location is not the most pleasant although in walking distance from the center. Also once the cleaner suddenly broke into our room, but it was our own fault because we did not put up a "do not disturb" sign. The hotel is more like a hostel, perhaps it has seen better days and now it needs renovation.

    Staff was nice. The price is acceptable. I think thats it!

    Stayed in December 2023

  • Reviewed: 28 December 2023

    6.0
    Room for Improvement: Mixed Experience with Cleanliness, Safety, and Space
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Disappointed with the dirty and dusty room floor, lack of kid-friendly amenities, and a dangerous coat with metal edges that resulted in a serious injury. The room, booked for 2 adults and 1 kid, provided insufficient space, and there was no separate bed for the child.

    The welcoming reception area and adjacent kids' zone create a comfortable atmosphere, enhanced by conveniently located shops.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Good accomodation for a budget travel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    Negative : no cabinet in the room, only one very weak clothes-hanger

    Positive : location, breakfast, price / quality relation

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of noise from other guests

    That there were storing facilities for my luggage

    Stayed in December 2023

  • Reviewed: 17 December 2023

    5.0
    Only stay at this hotel if you are exercising the strictest of economies.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    We chose this hotel because it had family rooms. We have stayed at a number of hotels that have family rooms - generally functional but no frills - but this hostel is rough. Only two out of four beds had sheets on them. We had to wrestle sheets onto bunk beds. Two of the beds were shoved into an alcove so small you couldn't walk on either side of the bed. Unfortunately the beds had tall foot boards which we had to clumsily climb over to get into the bed. Awkward and difficult. The windows are old and not well insulated so we had to listen to road noise all night long. And the shower had black mold and is in need of a good cleaning. Not at all what you would expect at 167€ per night.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't sleep half of the night. You could heard people from other room talking or TV watching till 2 o clock, the heater was loud too. Window are not isolated enough so you can hear the car driving through the streets. If you can't sleep, then it's really not worth any money....

    Location was great.

    Stayed in December 2023

Showing 1 – 25

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